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Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

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Termination letter drafted by a specialized lawyer
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How to Cancel Blue Cross Insurance | Postclic
Blue Cross
34, 1st Power line, Upper Erhumwunse Jnc.by Cattle Market
Benin City Nigeria
vabudu@yahoo.com
Subject: Cancellation of Blue Cross contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Blue Cross service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Blue Cross
34, 1st Power line, Upper Erhumwunse Jnc.by Cattle Market
Benin City , Nigeria
vabudu@yahoo.com
REF/2025GRHS4

Cancel Blue Cross: Easy Method

What is Blue Cross

Overview

Blue Cross is an operator of healthcare services in Nigeria and an International Blue Cross member with local facilities and operations. It provides medical care through hospitals and clinics under the Blue Cross name.

Services

Services typically include outpatient care, inpatient treatment, pharmacy and diagnostic services at Blue Cross facilities. Specific plan and subscription offerings were not available in public sources for Nigeria.

How to cancel Blue Cross

Official cancellation routes (what we found)

No publicly available instructions were found that explain how to cancel Blue Cross (Nigeria) subscriptions via the App Store, Google Play, or the web.

No Help Center pages or Terms & Conditions with step-by-step cancellation steps for Blue Cross Nigeria could be located online.

Practical cancellation steps you can try

  • Check your paperwork or welcome email for any contact, membership or billing reference you received when you joined Blue Cross.
  • If you purchased a subscription through Apple or Google, cancel through the store: Apple - Settings > Apple ID > Subscriptions; Google - Play Store > Profile > Payments & subscriptions > Subscriptions.
  • Contact the Blue Cross facility or branch where you registered; ask to speak to billing or customer service and request written confirmation of cancellation.
  • If you cannot reach Blue Cross, contact your bank or card issuer to stop recurring payments and to ask about a chargeback, if applicable.
  • Send a written cancellation request to the Blue Cross head office address (see Address section) and keep proof of delivery and a copy of the request.

What happens when you cancel

Access and coverage

When a subscription or plan is cancelled you may immediately lose access to services covered under that plan, depending on the provider's rules.

Some providers allow access until the end of a paid period; because Blue Cross Nigeria’s specific policy is not public, confirm the exact cut-off in writing.

Billing, renewal and records

Cancelling should stop future automatic renewals, but you should verify the cancellation date and whether any pro-rated refund applies.

Keep copies of all cancellation confirmations, receipts and correspondence for billing disputes or consumer complaints.

Data and medical records

Cancellation of a payment plan does not automatically delete medical records. Request details on how to access or transfer your medical records if needed.

Ask Blue Cross in writing how long they retain records and the process to request copies.

Will I get a refund?

What we could verify

No official Nigerian Blue Cross refund policy was located online. There was no visible detail about a 14‑day right to cancel or a blanket 'no refunds' disclaimer specific to Blue Cross Nigeria.

Because a formal refund policy was not found, refunds cannot be assumed - you must request one in writing and obtain a clear response.

Exceptions and recommended actions

  • Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights to refunds for defective or substandard products and services (see consumer rights section).
  • If you believe you are due a refund, submit a written claim to Blue Cross, keep proof of delivery, and record response times.
  • If Blue Cross refuses an appropriate refund, consider escalating to your bank for reversal or filing a complaint with the consumer protection authority.

Blue Cross plans and pricing

Public pricing availability

No detailed public information on Blue Cross Nigeria plans or pricing was found at time of review.

Where plan names, coverage levels and prices are required for decision-making, contact Blue Cross directly for current schedules and rates.

Summary table

Plan name Coverage Monthly price Annual price
Varies Varies Varies Varies

Your consumer rights in Nigeria

Legal basis

Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights to refunds for defective or substandard goods and services (Section 122).

The law prevents businesses from enforcing blanket 'no refund' policies (Section 127) and bars unfair contract terms that restrict cancellation (Section 120).

How to use your rights

  • Document the issue and any contact with Blue Cross clearly and promptly.
  • If Blue Cross refuses a valid refund or applies unfair cancellation terms, you can complain to the consumer protection authority or seek redress through small claims procedures.
  • Refer to FCCPA guidance and consider getting help from a legal adviser for persistent or high-value disputes.

Customer experiences

Positive feedback

Some reviews praise Blue Cross Hospital in Ikeja, Lagos for professional, efficient care and attentive staff.

Examples include comments about energetic and warm staff and efficient service in certain units.

Negative feedback

Other reviews report concerns about hygiene, facility upkeep and long waiting times at some locations.

Complaints include descriptions of old facilities, strong hospital odours, power outages and instances of unprofessional staff behaviour.

Documentation checklist

Required documents

  • Membership number, policy or invoice related to your Blue Cross plan.
  • Proof of payment (receipts, bank statements, card transactions).
  • Any written communication with Blue Cross about the service or cancellation.

Suggested extras

  • A clear written cancellation request stating date and reason; keep a copy and proof of delivery.
  • Photographs or reports if service quality or facility condition supports a refund claim.
  • Contact details of the Blue Cross location where you registered and names of staff you spoke with.

Common mistakes

Administrative mistakes

Not checking the source of billing is a frequent error: users sometimes forget whether a charge is from Blue Cross or from Apple/Google if purchased through a store.

Always check your card or app billing history before contacting the provider to ensure you address the correct merchant.

Timing and evidence

Failing to get written confirmation of a cancellation can cause ongoing charges and disputes. Verbal cancellations are often hard to prove.

Another common mistake is not cancelling standing orders or direct debits with the bank after notifying the provider; banks and providers may require separate actions.

Comparative recap

At-a-glance comparison

Provider Cancellation clarity Refund policy Plans & pricing Reviews
Blue Cross (Nigeria) Not publicly clear; no online cancellation steps found Not publicly stated; no official refund policy found Varies Mixed - reports of both efficient care and facility/service issues
Typical Nigerian healthcare provider Often provides local billing contact; online clarity varies May have published refund/terms; varies by provider Varies by provider Varies widely - read local reviews

How to choose based on this recap

If cancellation clarity and a published refund policy are important to you, ask the provider for written terms before you sign up.

Compare local reviews, request a copy of terms and billing schedules, and verify how to cancel and obtain refunds in writing.

After cancelling

Next steps

  • Obtain written confirmation of cancellation and the effective date.
  • Monitor your bank or card for any further charges; if charges continue, contact the bank immediately.
  • Request copies of your medical records or transfer instructions if you need to move care elsewhere.

Where to get help

If you need to escalate a dispute, consider contacting Nigeria’s consumer protection authorities or your bank for payment reversals.

Useful links: FCCPA information and general platform cancellation help: Article on refunds and consumer law, Apple subscriptions help, Google Play subscriptions help.

Address

Headquarters

Blue Cross (Nigeria) - Headquarters address listed as:

34, 1st Power line, Upper Erhumwunse Jnc.by Cattle Market, Benin City, Nigeria

How to contact or send documents

If you must send a cancellation request or complaint by post, use a recorded or registered service and keep proof of posting and delivery.

If you registered at a local branch or hospital, visit or call that location first to request in-person assistance and a written acknowledgement.

FAQ

To cancel your Blue Cross insurance, check your welcome email for contact details, or reach out to the Blue Cross facility where you registered. You can also send a written cancellation request via registered mail to ensure proof of delivery.

When you cancel your Blue Cross subscription, you may lose access to services immediately, depending on their policy. It's best to confirm in writing how long you can access services after cancellation.

There is no publicly available refund policy for Blue Cross Nigeria. If you believe you are entitled to a refund, submit a written request and keep proof of delivery.

To stop automatic renewals, ensure you cancel your subscription in writing. You can send your cancellation request via email or registered mail to the contact details shown on your bill.

If you cannot reach Blue Cross directly, consider contacting your bank or card issuer to stop recurring payments. Additionally, send a written cancellation request via registered mail to keep a record.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.