Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Good Sam service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Good Sam: Complete Guide
What is Good Sam
Overview
Good Sam is a membership service that provides RV-related benefits, roadside assistance, travel services, discounts and an app-based subscription. It serves RV owners and travelers with tiered membership levels and add-on services.
The organisation operates membership plans, roadside assistance and a marketplace for RV products and services, with web, phone and mobile app access.
Who uses Good Sam
Members typically include RV owners, tow vehicle drivers and frequent road travellers seeking roadside help, towing and discounts. Services are commonly purchased in the United States but the information here is for users located in Nigeria who hold or purchase Good Sam services.
Digital subscriptions can be managed through Good Sam directly or via app stores (Google Play and Apple App Store) when purchased there.
How to cancel Good Sam
Web, Online and Phone cancellation
- Sign in to your Good Sam account online and locate Membership or Billing settings.
- Cancel the Membership and any authorization for recurring payments before the auto-renewal date.
- Or call Good Sam customer service at 1-866-205-7451 to request cancellation.
- Request and save written confirmation or reference number for the cancellation request.
Google Play and Apple App Store cancellation
- Google Play: Open Google Play Store → Subscriptions → find Good Sam Club → Cancel subscription → Confirm cancellation.
- Apple App Store: In-app purchases follow Apple's terms. Manage subscriptions via your Apple ID settings or see Apple Support for cancellation and refund options.
- If you purchased via an app store, that platform controls the subscription and refunds; contact the store if you need a refund.
What happens when you cancel
Access and benefits
If you cancel Standard or Elite Membership, your account reverts to Basic Membership and the change becomes effective at the end of the current paid term.
Canceling Basic Membership or deleting your Good Sam account immediately forfeits all unredeemed points and related member benefits.
Auto-renewal and data
Cancellation must be completed before the auto-renewal date to prevent recurring charges. Failing to cancel early may result in a new charge for the next term.
Good Sam retains account and transaction records per its policies; request confirmation if you wish to have data removed or your account closed.
Will I get a refund?
Standard refund policy
Membership fees are non-refundable except where required by law. Good Sam’s stated policy is no refunds on membership cancellation in general.
This means you should not expect a routine pro rata refund after cancelling a membership unless local law or a specific exception applies.
Exceptions and specific items
- Tires: New, unmounted RV tires can be returned within 30 days of delivery; refunds are processed to the card used and may take 5 - 7 days to show.
- Roadside Assistance (older plans): Some user-reported cases mention prorated refunds where members or Good Sam cancelled RSA; these reports are anecdotal and not an official guarantee.
- App store purchases: Refunds for subscriptions bought through Apple or Google follow those platforms’ refund mechanisms.
Good Sam plans and pricing
Available plan overview
Good Sam offers tiered membership levels such as Basic, Standard and Elite, plus add-on services like Roadside Assistance and product purchases.
Specific Nigeria or Euro-denominated pricing was not available in the verified data for 2024/2025; see authorised sales channels for current pricing.
Pricing table
| Plan or Item | Typical Availability | Price (local currency) |
|---|---|---|
| Basic Membership | Worldwide (account-based) | Varies |
| Standard Membership | US-focused tiers | Varies |
| Elite Membership | US-focused tiers | Varies |
| Roadside Assistance (add-on) | US plans / app purchases | Varies |
| RV Tires (product) | Online orders | Varies |
Your consumer rights in Nigeria
Applicable regulators
In Nigeria, consumer protections are overseen by the Federal Competition and Consumer Protection Commission (FCCPC) and related laws covering fair trading and consumer contracts.
These authorities handle complaints about misleading terms, unfair contract terms and refusal to supply refunds where law requires them.
Key practical rights for Nigerian consumers
- There is no automatic EU-style 14-day cooling-off rule; check local law or FCCPC guidance for any applicable cooling-off or unfair contract protections.
- Auto-renewal agreements should be clearly disclosed; you can complain to FCCPC if renewal practices are deceptive or unclear.
- Digital purchases via Apple or Google remain subject to those platforms’ refund and dispute processes; physical goods returns (e.g., tires) follow the seller’s return policy.
Customer experiences
Positive reports
- Some users reported successful, cost-free heavy tows and satisfactory roadside assistance in specific incidents.
- Individual accounts on forums mention pleasant early-year tow experiences and good value compared to alternatives like AAA in a few cases.
Negative reports
- Many reviewers report difficulty cancelling memberships, unwanted auto-renewal charges and problems obtaining refunds.
- Roadside service complaints include long delays, communication breakdowns, refusal to tow to certain destinations and claims of abandonment.
Documentation checklist
Before you call or cancel online
- Membership number or account email address.
- Last four digits of the card used for payments and billing address.
- Recent invoice, renewal date and any confirmation emails related to the subscription.
If you are requesting a refund or return
- Order number and delivery date for product returns (e.g., tires).
- Photos or receipts showing product condition if returning physical goods.
- Saved cancellation confirmation, chat transcripts or reference numbers from customer service.
Common mistakes
Failing to cancel before auto-renewal
Many members assume cancellation on the renewal date will stop charges; the policy requires cancellation in advance of auto-renewal.
Example: Waiting until the renewal day can result in an unexpected charge for the next term that may not be refundable.
Using the wrong cancellation channel
Another common error is contacting Good Sam directly for subscriptions purchased through Google Play or Apple; app store purchases must be managed through the store.
Also, deleting an account without confirming the refund status can immediately forfeit points and benefits, which some members regret.
Comparative recap
At-a-glance comparison
| Aspect | Good Sam Policy | Practical note for Nigeria-based users |
|---|---|---|
| Cancellation methods | Online, phone, Google Play, Apple App Store | Use the same channel you used to subscribe; phone number: 1-866-205-7451 for direct cancellations. |
| Refunds | Generally non-refundable; exceptions for some goods and per law | Expect no routine pro rata refunds; check app store or seller return policy for exceptions. |
| Effect of cancellation | Standard/Elite revert to Basic at term end; Basic cancellation forfeits points | Save points or use benefits before deleting account to avoid loss. |
| Physical goods (tires) | 30-day return for new/unmounted tires | Refunds processed to card in 5 - 7 days after return is accepted. |
Key takeaway
Cancel early, keep confirmations, and use the purchase channel’s refund process when applicable to avoid surprises.
When in doubt, save records and contact the platform (Apple/Google) or Good Sam support to clarify options.
After cancelling
What to do immediately after
- Save or screenshot cancellation confirmation and any reference numbers provided by Good Sam.
- Monitor your bank or card statement for any unexpected charges and contact your card issuer if necessary.
Useful links and contacts
- Good Sam official site
- Google Play - manage subscriptions
- Apple - manage subscriptions
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Corporate address
Good Sam Club (CWGS Group, LLC)
64 Inverness Dr E. Englewood, Colorado 80112 United States
Contact by phone
Customer service telephone (US): 1-866-205-7451. Use the appropriate channel for app-store purchases when necessary.
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