Cancel PUMPKIN online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pumpkin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Pumpkin: Easy Method
What is Pumpkin
Overview
Pumpkin is a payment and expense-splitting app that helps users share bills, request payments, and transfer money between friends and groups.
Main functions
The service offers instant transfers, group expense tracking, payment requests, and an optional Pumpkin Card with cashback features.
How to cancel Pumpkin
Cancel via web (pumpkin.care)
- Go to pumpkin.care and log into your account.
- Open Account Settings → Subscriptions → Cancel Subscription and confirm the cancellation.
- Cancellation is recorded immediately; the service stays active until the end of the billing cycle.
Cancel via app stores
- Apple App Store: Settings → tap your name → Subscriptions → Pumpkin → Cancel Subscription → confirm.
- Google Play Store: Open Play Store app → Menu → Subscriptions → select Pumpkin → Cancel Subscription → confirm.
- For step‑by‑step visual guides, see the instructions at this guide.
What happens when you cancel
Access and billing
Cancellation is effective immediately but access typically continues until the end of the paid billing cycle.
There is no proration or partial‑month refunds when cancellation occurs during a billing period.
Account and data
Your account generally remains accessible for the remainder of the billing period; data retention and deletion follow Pumpkin's policies.
Keep copies of confirmation messages and usage records if you may need to dispute any future charge.
Will I get a refund?
Standard refund policy
Pumpkin does not issue refunds for partial months; once cancelled, access remains until the billing period ends with no proration.
Exceptions and platform refunds
- Apple and Google subscriptions are also subject to App Store/Play Store refund policies; you may need to request refunds from Apple or Google directly.
- If you suspect unauthorised charges or service faults, document the issue and contact support or your payment provider promptly.
Pumpkin plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Whole Pumpkin (Supermart.ng) | €0.74 | per piece | Typical whole pumpkin sold as vegetable |
| Pumpkin (Next Cash and Carry) | €0.62 | per kilogram | Pumpkin sold by weight |
Pricing note
Prices shown are retail listings referenced for Nigeria (2025 - 2026) with an approximate conversion rate of ₦900 per €1.
If plan or local pricing differs, check the merchant listing or Pumpkin account page for the final amount charged.
Your consumer rights in Nigeria
Key rights
- You have the right to clear, accessible cancellation and refund information for paid services.
- Consumers can challenge unfair charges and request evidence of authorisation or service delivery.
How to exercise rights
- Document cancellation confirmations and billing periods to support disputes.
- Monitor statements, contact Pumpkin support promptly, and escalate to your bank or relevant consumer protection agency if needed.
Customer experiences
Positive feedback
Majority sentiment is positive: about 70.1% of reviews note the app is easy to use for splitting bills without sharing bank details.
Users praise instant free transfers, group tracking, payment requests, and the cashback-capable Pumpkin Card.
Source: JustUseApp.
Negative feedback
About 29.7% of reviews report problems like identity verification delays and unresponsive support.
Other complaints include crashes, poor reminders, unreliable syncing, intrusive ads, and high premium prices.
Sources include Starevaluator and user reports on review sites.
Documentation checklist
What to save
- Screenshot or PDF of the cancellation confirmation page or email.
- Subscription billing statements showing charge dates and amounts.
- Copies of support messages, ticket numbers, and any responses from Pumpkin or app stores.
Optional supporting items
- Transaction IDs from your bank or card statement.
- Device screenshots of subscription pages (App Store/Google Play) showing active/expired status.
Common mistakes
Not saving confirmation
Users sometimes cancel but do not save or screenshot the confirmation; without this evidence, disputing later charges is harder.
Always capture a timestamped confirmation or email when you cancel.
Cancelling the wrong subscription source
Some people cancel the app but not the subscription on the App Store or Play Store (or vice versa), so charges continue.
Confirm cancellation both in your Pumpkin account and in the store where you subscribed.
Comparative recap
Quick comparison
| Method | How to cancel | Immediate effect | Refunds |
|---|---|---|---|
| Web (pumpkin.care) | Account Settings → Subscriptions → Cancel | Recorded immediately; access until billing end | No partial‑month refunds |
| Apple App Store | Settings → Name → Subscriptions → Pumpkin → Cancel | Recorded by Apple; access may continue until period end | Refunds handled by Apple; request via Apple |
| Google Play | Play Store → Menu → Subscriptions → Pumpkin → Cancel | Recorded by Google; access may continue until period end | Refunds handled by Google; request via Play Store |
Trust and review snapshot
Pumpkin has mixed signals: a ScamDetector score around 70.4 suggests general validity but warrants caution.
Combine review sentiment and platform controls when deciding to subscribe or dispute charges.
See trust details at ScamDetector.
After cancelling
Immediate steps
- Save cancellation confirmation and check the next billing date on your account or in the store.
- Monitor your bank/card statements for any unexpected charges after cancellation.
Helpful links and contacts
- Pumpkin website: pumpkin.care.
- Cancellation guide: How to cancel Pumpkin.
- Reviews and experiences: JustUseApp, Starevaluator.
Address
Primary address
Pumpkin, Inc. (primary address): 750 Naples Street, San Francisco, CA 94112, USA.
Alternative locations mentioned
Other entities or similar brands may use different addresses, including a Bangkok office (Pumpkin Corporation Co., Ltd.) and local distributors listed in Nigeria.
If you need to contact a local partner in Nigeria, confirm the correct legal entity before sharing personal or payment information.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.