Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the The Mercury News service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Mercury News: Easy Method
What is The Mercury News
Overview
The Mercury News is a regional news publisher based in San Jose, California, providing local, national and international reporting, opinion and lifestyle coverage.
It offers digital and print subscription options, a website with free articles and subscriber-only content, and app-based access for mobile devices.
Subscription context
Subscriptions typically grant ad-free or premium access, newsletters and special features depending on the plan.
For readers in Nigeria, billing and app-store prices may appear in local currency; account management is usually handled online or through customer service.
How to cancel The Mercury News
Online cancellation
- Sign in to your Mercury News account at mercurynews.com/subscriptions.
- Go to "My Account" or "Manage Subscription" and follow the on-screen cancellation steps.
- Confirm cancellation and save any confirmation number or email for your records.
Other cancellation methods
- If you subscribed through an app store (Apple App Store or Google Play), cancel via the relevant app store subscription settings.
- Contact customer service by email or postal mail if you cannot cancel online; include account details and a clear cancellation request.
What happens when you cancel
Access after cancellation
Cancellation usually stops future billing but does not always end immediate access.
You typically retain access until the end of the current billing period unless otherwise stated.
Renewal and data handling
Auto-renewal stops on successful cancellation; check your billing statement to confirm no further charges appear.
Account data such as email and profile details are generally retained for record-keeping and may be subject to the publisher's privacy policy.
Will I get a refund?
Standard refund policy
Refunds are not guaranteed and depend on the terms of your subscription and where you purchased it.
If you purchased directly, The Mercury News customer service evaluates refund requests case-by-case.
Exceptions and app-store purchases
Purchases through the Apple App Store or Google Play are governed by those stores' refund policies, not the publisher's.
Contact the app store directly if your subscription was billed by Apple or Google; keep transaction receipts for support.
The Mercury News plans and pricing
Available plans
Exact plan names and features can vary by region and promotional offers.
For Nigeria, store listings often show local (NGN) prices; precise Euro pricing is not available for Nigeria.
Pricing note
Verified data indicates no exact EUR-denominated pricing is available for Nigeria for 2024/2025.
App Store listings for Nigeria show NGN pricing; EU-region EUR prices are separate.
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Digital | Varies | Varies | Varies |
| Print + Digital | Varies | Varies | Varies |
| Promotional Offers | Varies | Varies | Varies |
Your consumer rights in Nigeria
Right to clear information
In Nigeria, consumers are entitled to clear information about prices, billing frequency and cancellation procedures under general consumer protection principles.
Service providers should disclose terms before purchase; keep copies of those terms for disputes.
Right to redress
If you believe a subscription charge is incorrect or the cancellation was mishandled, you can contact the provider first for redress.
For unresolved issues, consider filing a complaint with relevant Nigerian consumer protection bodies or your bank for disputed charges.
Customer experiences
Common subscriber feedback
Many customers find online cancellation straightforward when using the website account settings.
Delays occur most often when subscriptions were purchased through third-party app stores or when account emails are not current.
Tips from users
Save confirmation emails and screenshots during cancellation to speed up any dispute or refund request.
Contact customer service promptly if you continue to be billed after cancellation and provide evidence of your request.
Documentation checklist
Essential documents
- Account username or email used for the subscription.
- Subscription confirmation email or receipt showing date and plan.
- Payment receipts or bank/card statements showing charges.
Optional but helpful items
- Screenshots of account settings or cancellation confirmation pages.
- Correspondence with customer service (emails, chat transcripts).
Common mistakes
Canceling in the wrong place
Example: Trying to cancel on the website when the subscription is billed through Apple or Google Play.
This often results in continued billing; always confirm the billed merchant on your statement before canceling.
Missing confirmation and timing errors
Example: Not saving the cancellation confirmation or assuming cancellation is immediate without checking the billing period.
Always capture confirmation details and monitor your next billing date to confirm no further charges occur.
Comparative recap
At-a-glance comparison
The table below compares common factors for The Mercury News and typical alternatives for international subscribers.
Key takeaway
Where you purchased the subscription (direct vs app store) is the main determinant of how you cancel and whether you can get a refund.
| Service | How to cancel | Refunds | Pricing note |
|---|---|---|---|
| The Mercury News (direct) | Website account or customer service | Case-by-case; contact customer service | Varies by country; Nigeria often shows NGN |
| Apple App Store | Cancel in Apple ID subscriptions | Through Apple refund process | App-store pricing in NGN for Nigeria |
| Google Play | Cancel via Google Play subscriptions | Through Google Play refund policy | App-store pricing in NGN for Nigeria |
After cancelling
Check for confirmation
Keep any cancellation confirmation emails or reference numbers until you verify no further charges occur.
Monitor your bank or card statement for at least one billing cycle after cancellation.
Useful links
Manage subscriptions: mercurynews.com/subscriptions
Support and FAQs: mercurynews.com/faq
Address
Mailing address
The Mercury News Attn: Customer Service 75, #1100 East Santa Clara Street San Jose CA 95113 United States of America
Contact advice
If sending a postal cancellation request from Nigeria, include your account email, full name, subscription details and a clear statement asking to cancel the subscription.
Retain proof of postage and follow up by email if you do not receive confirmation within a reasonable time.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.