Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Edjing Mix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Edjing Mix: Easy Method
What is Edjing Mix
Overview
Edjing Mix is a DJing app from MWM that offers a free tier and in-app Premium subscriptions for additional features. It is distributed via the App Store, Google Play and the edjing website.
Who uses it
The app is aimed at casual and semi‑professional users who want access to advanced mixing tools and sound effects through weekly, monthly or annual subscriptions. Subscriptions unlock Premium features inside the app.
How to cancel Edjing Mix
On iPhone (App Store)
- Open Settings on your iPhone.
- Tap your Apple ID at the top, then Subscriptions.
- Select Edjing Mix and tap Cancel Subscription.
- Cancel at least 24 hours before the next billing to stop auto‑renewal.
On Android (Google Play)
- Open the Google Play Store app and tap the menu (three bars) or your profile.
- Go to Subscriptions, choose Edjing Mix and tap Cancel Subscription.
- Ensure cancellation is done at least 24 hours before the next charge.
On the web (edjing.com)
- Sign in to your account at edjing.com.
- Go to Account → Billing or Subscription and select the option to cancel.
- If you cannot cancel online, contact Support through the website for assistance.
What happens when you cancel
Access after cancellation
Canceling stops automatic renewal but does not immediately remove Premium access.
You retain Premium features until the end of the paid subscription period you already paid for.
Renewal and data
Auto‑renewal is disabled after cancellation; your account and settings remain intact.
Purchases and account data are normally kept by the app but check account settings or support for restoration steps.
Will I get a refund?
MWM refund policy
MWM’s policy is that there are no pro‑rata refunds: fees paid in advance are retained and cancellation does not entitle you to a refund for unused time.
When service begins immediately via App Store or Google Play, MWM indicates the consumer’s statutory withdrawal right (in France) is waived.
Platform refunds and exceptions
- Apple or Google may consider refund requests made through their own processes even if MWM does not issue refunds.
- If you believe a charge was unauthorized or incorrect, contact Apple Support, Google Play support, or your bank/card issuer promptly.
- Document the issue and timeline when requesting refunds from platforms or your payment provider.
Edjing Mix plans and pricing
Plans
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Weekly subscription | €2.24 | Weekly | Access to Premium features (in‑app purchase) |
| Monthly subscription | €2.23 | Monthly | Access to Premium features (in‑app purchase) |
| Annual subscription | €13.50 | Annual | Access to Premium features (in‑app purchase) |
Notes
Prices reflect mid‑2024/2025 exchange calculations and appear in Euro; App Store/Play prices in Nigeria will show in NGN at the local rate applicable at purchase.
Always check the in‑app or store listing price before confirming a purchase; regional taxes and conversion may apply.
Your consumer rights in Nigeria
What to do about unauthorized charges
If you see unexpected or unauthorized charges, contact your bank or card issuer immediately to dispute the transaction.
You can also request refunds or investigation via Apple or Google support channels for purchases made through their stores.
Local complaint channels
- Consider filing a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) if local remedies are needed.
- Keep copies of receipts, subscription confirmations, cancellation attempts and any communication with support to support your complaint.
Customer experiences
Positive feedback
There were no notable positive reviews found on major review platforms in the checked sources; public feedback tended to be neutral or negative.
Users who report satisfaction typically mention access to Premium features while their subscription is active.
Negative feedback
- Reports of charges continuing after users thought they had canceled, including trial expirations without refunds.
- Complaints that the free version is hard to use or that the app immediately prompts for subscription without an obvious close button.
- Instances where prior one‑time purchases were not recognized after account changes, forcing repurchase per user reports.
Documentation checklist
What to collect
- Purchase receipt or order confirmation from Apple, Google Play or edjing.com.
- Screenshots of subscription pages, cancellation confirmation, and billing transactions.
- Email correspondence or support tickets with timestamps.
How to use it
- Attach documentation when contacting App Store/Google Support, edjing support, or your bank.
- Use the records to prove dates of cancellation, trial periods and charges if you file a complaint with FCCPC or request a chargeback.
Common mistakes
Missing the 24‑hour deadline
Many users assume cancelling on the day of renewal is sufficient. Edjing Mix requires cancellation at least 24 hours before the next billing to prevent renewal.
Missing this window often results in another full period being charged.
Assuming automatic refunds
Users sometimes expect automatic refunds after cancelling; MWM’s policy is not to pro‑rata refund. Do not assume you will receive money back for unused time.
If you think a charge is an error, pursue platform refund channels or your bank rather than relying on the app developer to refund automatically.
Comparative recap
At‑a‑glance comparison
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → Edjing Mix → Cancel | No pro‑rata refunds from MWM; Apple may consider refund requests | Premium remains until subscription expiry |
| Google Play (Android) | Google Play Store → Menu/Profile → Subscriptions → Edjing Mix → Cancel | No pro‑rata refunds from MWM; Google may consider refund requests | Premium remains until subscription expiry |
| Web (edjing.com) | Account → Billing/Subscription on edjing.com or contact Support | No refund for current period; contact Support for issues | Premium remains until subscription expiry |
Notes
All platforms require cancellation at least 24 hours before the next billing to prevent renewal.
Document your cancellation and monitor bank statements for any unexpected charges.
After cancelling
Check your billing
Monitor your bank or card statement for the next billing date to ensure no further charges occur.
Save any cancellation confirmation; if a charge appears, use it when contacting support or your payment provider.
Need more help
- edjing support: edjing.com
- Apple subscriptions help: Apple - manage subscriptions
- Google Play subscriptions help: Google Play - cancel subscriptions
Address
Company address
MWM (edjing) correspondence address:
54 Avenue du Général Leclerc, 92100 Boulogne‑Billancourt, France
Where to send written complaints
Use the address above for formal written communication per the app’s Terms of Use.
For purchases through Apple or Google, also consider contacting the platform’s support channels listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.