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Cancellation service #1 in Nigeria
UnitedMasters is a music distribution and artist services platform that lets independent artists distribute tracks to streaming platforms, collect royalties, and access analytics and promotional opportunities.
Services include distribution to 50+ platforms, royalty collection, data/analytics, and optional promotional or sync opportunities through higher-tier plans.
When you cancel a paid UnitedMasters subscription purchased on the web, you retain access until the end of the current billing period.
There is no automatic immediate refund for the remaining period under UnitedMasters’ stated policy.
If a subscription lapses, your account features tied to that plan will stop working and some services may be removed.
Users have reported that releases sometimes get removed from streaming platforms if the account is not active; you may need to re-upload releases in that case.
Subscriptions via Apple or Google are handled by those stores. Cancellation effects and timing follow the store’s rules, not UnitedMasters’ website settings.
For store-based subscriptions, check the App Store or Google Play confirmation for exact end dates and access windows.
UnitedMasters states that payments are non-refundable and that there are no refunds or credits for partially used billing periods.
Refunds or credits may be issued only at UnitedMasters’ sole discretion.
Document any billing issues and keep receipts; discretionary refunds are easier to request with clear evidence and timestamps.
Be aware that some online guides or chat interfaces may state an immediate stop to billing, but UnitedMasters’ Terms clarify that cancellation ends at the billing period end.
| Plan | Price | Period | Features |
|---|---|---|---|
| DEBUT+ | ≈ €16 / year | Annual | Unlimited distribution to 50+ platforms; 100% royalties; advanced analytics; cash out anytime |
| SELECT | ≈ €25 / year | Annual | Everything in DEBUT+; exclusive brand & sync deals; premium educational content; 2 free mastered tracks at signup |
Prices above are approximate conversions from Nigerian Naira and may vary with exchange rates and promotional offers.
Promotional or limited-time launch offers may differ from the standard price stated here.
UnitedMasters’ own Terms of Sale state payments are non-refundable and do not provide a statutory 14-day digital cancellation window.
That policy is contractual; it shapes expectations but may not override applicable local consumer protections in all circumstances.
Nigerian consumers can consider contacting local consumer protection authorities for guidance or to lodge complaints.
Keep clear records of communications, screenshots, invoices, and bank statements to support any complaint or dispute.
Some users praise UnitedMasters for responsive customer service in certain cases and for helping artists increase streams, visibility, and revenues over time.
Users who received timely support reported quick resolutions for co-release proofs and account queries.
Other users report problems such as delayed or withheld payouts, slow responses, and account or release removals without clear notice.
Forums and reviews describe cases where accounts were restricted or releases removed near payout dates; experiences vary widely.
Some users expect cancellation to stop immediately and mistakenly believe they are due a refund for the unused period.
UnitedMasters’ Terms state access continues until the billing period ends; plan accordingly to avoid surprises.
Users who subscribed via the App Store or Google Play often try to cancel on UnitedMasters’ website and think it’s done.
Always cancel in the same place you subscribed: web account settings for web purchases, the store for mobile purchases.
Failing to keep screenshots or receipts makes refunds, disputes, or complaints harder to pursue.
Save confirmation emails and document any interactions with support for faster resolution.
| Method | How to cancel | Refunds | Cancellation effective |
|---|---|---|---|
| UnitedMasters (web) | Account Settings > Membership > Cancel | Payments non-refundable; refunds at company discretion | End of current billing period (per Terms of Sale) |
| Apple App Store | Cancel via App Store Subscriptions (on device or Apple ID) | Refunds follow Apple’s policy and review process | Apple’s subscription end date per store settings |
| Google Play | Cancel via Google Play > Subscriptions | Refunds follow Google Play policies and timeframes | Google Play’s subscription end date per store settings |
Cancel in the same channel where you subscribed, keep proof, and expect access to continue until the paid period ends unless your store states otherwise.
10 Jay St. Brooklyn, NY 11201
No Nigeria-specific postal address for cancellation requests was publicly listed; use the online account settings or the store where you subscribed.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sani Ibrahim
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.