How to Cancel A Cloud Guru Membership | Postclic
Cancel A Cloud Guru
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By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

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How to Cancel A Cloud Guru Membership | Postclic
A Cloud Guru
Suite 340, 800 Brazos Street
78701 Austin United States
support@acloud.guru
Subject: Cancellation of A Cloud Guru contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the A Cloud Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
A Cloud Guru
Suite 340, 800 Brazos Street
78701 Austin , United States
support@acloud.guru
REF/2025GRHS4

Cancel A Cloud Guru: Easy Method

What is A Cloud Guru

Overview

A Cloud Guru is an online learning platform focused on cloud computing courses, hands-on labs and certification training. It provides video courses, practice exams and cloud playgrounds for learners.

Who uses it

Individuals and teams use A Cloud Guru to prepare for cloud certifications (AWS, Azure, GCP) and to get practical lab experience in sandboxed environments.

How to cancel A Cloud Guru

Cancel via web (direct A Cloud Guru account)

  • Sign in to your A Cloud Guru account and open the Membership (or Account) page.
  • Choose the option to cancel membership and follow prompts; you may be asked to type "cancel" to confirm.
  • After confirmation you will retain access until the end of the current paid period.
  • For source information see A Cloud Guru FAQ (third-party).

Cancel via Android (Google Play)

  • Open Google Play Store on your Android device.
  • Tap your profile > Payments & subscriptions > Subscriptions > A Cloud Guru > Cancel subscription.
  • Confirm cancellation in the Play Store; charges stop according to Google Play rules.
  • Guide reference: Google Play steps (third-party).

Cancel via iOS (App Store)

  • A Cloud Guru subscriptions purchased through the App Store are managed by Apple.
  • Open Settings on iPhone/iPad > your name > Subscriptions > A Cloud Guru > Cancel.
  • If you need more detail see Apple’s subscription support: Manage subscriptions.

What happens when you cancel

Access after cancelling

If you cancel a paid subscription via A Cloud Guru directly you will generally keep access until the end of the current billing period.

If you cancel during a free trial you will not be charged and access ends according to trial rules.

Renewal and billing

Automatic renewal stops after cancellation; no further periodic charges should be applied for that subscription.

For App Store or Google Play purchases, billing and renewal follow those stores' processes and receipts.

Account and data

Your account and progress data typically remain available while access is active and may persist after subscription expiry depending on A Cloud Guru policies.

Export or screenshot important certificates, progress records, or receipts before access ends if you need them later.

Will I get a refund?

General refund policy

A Cloud Guru generally does not issue refunds for fees or charges outside of any stated trial period.

This includes partially-used periods and fees related to bank or merchant charges.

Exceptions and special cases

  • European Union consumers: a 14-day full refund (cooling-off) may apply when membership starts.
  • App Store and Google Play purchases: refunds are handled by Apple or Google under their policies and may differ from A Cloud Guru’s policy.
  • Dispute or chargeback options: you may pursue a bank or card chargeback if you believe a charge is wrongful, but outcomes vary.

Practical steps when asking for a refund

Contact A Cloud Guru support first and provide order receipts, dates and reason for the refund request.

If purchased via Apple or Google, request refund through the respective store first and keep evidence of your request.

A Cloud Guru plans and pricing

Pricing summary

Below are approximate plan names, EUR prices and key features based on public listings and currency conversion.

Notes on regional pricing

Actual pricing in Nigeria may vary by currency conversion, taxes, or local pricing differences.

Plan Price (approx.) Billing period Key features
Personal Basic approx. €26.70 / month or €320 / year Monthly / Annual Unlimited courses, hands-on labs, practice exams
Personal Plus approx. €35.90 / month or €431 / year Monthly / Annual All Basic features plus Cloud Playground (servers, terminals, sandboxes)

Your consumer rights in Nigeria

Legal overview

Nigerian consumer protection does not automatically grant the same digital cooling-off rights as EU law for purchases from overseas providers.

A Cloud Guru’s stated policy (no refunds except as noted) will generally apply to Nigerian customers unless local law or the payment platform provides different rights.

Practical remedies

  • Request a refund or goodwill credit from A Cloud Guru support and retain all receipts and correspondence.
  • If purchased through Apple or Google, use their refund processes which can sometimes grant refunds even when the vendor policy does not.
  • Contact your bank or card issuer about a disputed charge if you have grounds (unauthorised charges, recurring billing after cancellation).

Customer experiences

Positive feedback

Some users praise A Cloud Guru for clear content, practical labs and an easy learning interface.

Verified reviews note a good variety of courses and strong hands-on lab environments.

Negative feedback

Other users report outdated content, inconsistent quality, support delays and issues after corporate changes.

There are reports of account or lab access problems and dissatisfaction with pricing or perceived value.

Overall summary

Expect mixed experiences: strong hands-on learning for many, but occasional content quality and support concerns have been reported.

Consider trialing and saving receipts before committing to a longer-term plan.

Documentation checklist

Essential documents

  • Account email and username used to register.
  • Order receipt or invoice showing date and amount charged.
  • Payment method details (last four digits of card or payment provider).
  • Subscription ID or order number if available.

Supporting evidence

  • Screenshot of the Membership page showing active subscription or cancellation confirmation.
  • Correspondence with support (emails, timestamps).
  • Device purchase evidence (if purchased via App Store or Google Play).

Common mistakes

Failing to cancel the correct subscription

Users sometimes cancel a different account or forget which email was used, causing unexpected renewals.

Always verify the account email and subscription ID before cancelling.

Expecting automatic refunds

Many expect pro-rata refunds after cancelling; A Cloud Guru’s policy typically does not provide refunds outside specified exceptions.

If you purchased through Apple or Google and expect a refund, follow the store’s process rather than relying solely on vendor policy.

Comparative recap

Channel comparison

Quick notes

Channel How to cancel Refund likelihood Notes
Web (direct account) Cancel via Membership page; type "cancel" to confirm Low (no refunds generally) Access remains until end of paid period; contact support for disputes
Google Play (Android) Google Play Store > Profile > Payments & subscriptions > Subscriptions > Cancel Handled by Google; possible via Play refund request Follow Google Play refund process for best chance of reversal
App Store (iOS) Apple Settings > Subscriptions > Cancel Handled by Apple; possible via Apple refund request Apple controls billing and refunds for App Store purchases

After cancelling

What to check

Save confirmation emails or screenshots that show your cancellation and the end date of access.

Verify that future automatic payments stop and keep bank statements for one billing cycle.

Helpful links

Address

Registered office

Suite 340, 800 Brazos Street, Austin, Texas, United States, 78701.

Correspondence

Use your A Cloud Guru account support channels for customer-service requests and include receipts and account details when contacting support.

FAQ

To cancel your A Cloud Guru membership, sign in to your account, navigate to the Membership page, select the cancellation option, and confirm by typing 'cancel'. You will retain access until the end of the current billing period.

To cancel your A Cloud Guru subscription through Google Play, open the Google Play Store, tap your profile, go to Payments & subscriptions, select Subscriptions, find A Cloud Guru, and choose Cancel. Remember to keep proof of your cancellation.

Yes, if you subscribed via the App Store, go to Settings on your iPhone or iPad, tap your name, select Subscriptions, find A Cloud Guru, and choose Cancel. For refunds, contact Apple directly as they handle App Store purchases.

After cancellation, you will keep access to your account and progress until the end of the current billing period. Your data may remain available depending on A Cloud Guru's policies, so it's a good idea to export important information before access ends.

A Cloud Guru generally does not issue refunds for cancellations outside of any trial period. However, if you are in the European Union, you may qualify for a 14-day full refund. Always check your contract for specific terms.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.