Servicio de cancelación N°1 en Spain
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Clevguard.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancel Clevguard: Easy Method
What is Clevguard
Overview
Clevguard is a subscription-based privacy and monitoring product sold through app stores and the Clevguard Member Center. It offers premium protection features billed monthly or annually via your chosen platform.
Main features
The service includes device monitoring and privacy-protection tools with remote management via an online dashboard. Subscriptions auto-renew unless cancelled through the purchase platform or Member Center.
How to cancel Clevguard
App Store (Apple) - cancel via Settings
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
- Select ClevGuard and tap Cancel Subscription if Auto-renew is enabled.
- See Apple guidance and ClevGuard note: clevguard.org - Auto-renew info.
Google Play - cancel via Play Store
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions, select ClevGuard and tap Cancel Subscription.
- Reference: clevguard.org - Play Store guidance.
Web (Clevguard Member Center)
- Log in to the Clevguard Member Center and open My Product page.
- Select the product, choose Cancel Subscription, and enter the verification code sent to your email.
- Support page: clevguard.com - Cancel subscription.
What happens when you cancel
Access and renewals
When you cancel, auto-renewal stops at the end of the current billing period. You generally retain access until that period expires.
Data and account
Your account and stored data may remain accessible according to Clevguard’s retention policies. If you need data removed, contact support to request account deletion.
Will I get a refund?
Refund policy
Clevguard offers a full refund within 30 days of purchase if the product fails to work and technical support cannot resolve the issue.
No refunds are issued after 30 days from the purchase date under their policy. See: clevguard.com - Refund policy.
Exceptions and how to request
- Refunds are not available for device incompatibility, internet/connectivity issues, refusal to reinstall, or simple change of mind.
- If eligible, contact Clevguard support promptly and provide purchase details and troubleshooting records.
- Keep screenshots, order receipts, and support ticket IDs to speed up a refund decision.
Clevguard plans and pricing
Available plans
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| 1 Month Plan | €23.84 (approx.) | Monthly | Premium privacy-protection subscription |
| 1 Year Plan | €159.84 (approx.) | Annual | Premium privacy-protection subscription |
Notes on pricing
Prices are approximate conversions from the Nigeria App Store listing using an exchange rate approximation (January 2026).
Exact EUR or NGN charges may vary with daily FX rates and App Store / Play Store billing fees.
Your consumer rights in Nigeria
General rights
Under Nigerian consumer protection frameworks, you generally have rights to cancel subscriptions and claim refunds for defects or misrepresentation.
However, statutory “cooling-off” rights for digital goods may not always apply automatically, so check policy specifics.
Practical steps to protect your rights
- Cancel via the App Store, Google Play, or Clevguard Member Center to prevent future charges.
- Document defects and contact support promptly to preserve eligibility for the 30-day refund window.
- Use Clevguard’s 30-day refund policy as it provides stronger protection than a typical 14-day benchmark.
Customer experiences
Positive reports
- Many reviewers praise prompt, helpful customer service and named agents such as Sara, Maisie, Joy, Dora, and Ivy.
- Some users report receiving full or partial refunds when technical issues could not be resolved by support.
- See examples on Trustpilot: trustpilot.com - Clevguard reviews.
Common complaints
- Billing complaints include perceived high cost, refused refunds despite early cancellation, and unclear trial-to-subscription transitions.
- Technical issues reported: battery drain, slow device performance, sync failures and frequent disconnects.
- Sitejabber shows recurring patterns of negative reviews indicating dissatisfaction among some users: sitejabber.com - Clevguard.
Documentation checklist
What to prepare before cancelling
- Order confirmation or receipt showing purchase date and plan.
- Email address used for the account and any verification codes received.
- Screenshots of billing entries or subscription pages from App Store / Play Store if applicable.
When contacting support
- Have ticket numbers, timestamps of conversations, and a clear description of technical issues or the cancellation reason.
- Include device model, OS version, and any troubleshooting steps already taken (reinstall, connectivity checks).
Common mistakes
Cancellation mistakes
Failing to cancel via the correct platform is common - cancelling in the app does not always stop App Store or Play Store renewals.
Always verify cancellation in your Apple or Google account subscription list, or cancel in the Member Center and confirm by email.
Refund and support mistakes
Waiting too long to request a refund can forfeit eligibility - Clevguard’s window is 30 days from purchase for technical-failure refunds.
Not documenting interactions with support or failing to provide required error logs reduces the chance of a successful refund.
Comparative recap
Quick comparison table
| Aspect | Clevguard | Notes |
|---|---|---|
| Cancellation methods | App Store, Google Play, Web Member Center | Cancel through the platform used to purchase to stop renewals |
| Refund window | 30 days (full refund if product fails and support can’t fix) | Stronger than typical 14-day benchmark for digital goods |
| Ease of refund | Mixed - refunds granted sometimes; complaints exist | Keep documentation and follow support guidance |
| Pricing | €23.84 monthly; €159.84 yearly (approx.) | Prices converted from NGN listing; subject to FX variation |
How Clevguard stacks up
Clevguard provides standard online cancellation routes and a 30-day technical refund policy that exceeds many minimal consumer protections.
However, user feedback shows mixed experiences on refunds and technical performance, so careful documentation and prompt action are important.
After cancelling
What to check immediately
- Confirm cancellation via your App Store / Google Play subscription page or Member Center and save any confirmation emails.
- Monitor your card or account for any unexpected post-cancellation charges and collect receipts if they occur.
- If you need a refund, contact support right away and include purchase evidence and troubleshooting history.
Helpful links
- Clevguard cancel instructions: clevguard.com - Cancel subscription
- Clevguard refund policy: clevguard.com - Refund policy
- Auto-renew guidance (App Store / Play): clevguard.org - Auto-renew
- Customer reviews: trustpilot.com - Reviews
Address
Official address
UNIT 720, 7/F STAR HOUSE, 3 SALISBURY ROAD, TSIM SHA TSUI, HONG KONG.
Notes
No dedicated Nigerian postal or physical address for cancellations was found; cancellation and support are handled online via app stores or the Member Center.
If you need offline correspondence, use the above official address and expect online support to be the primary route for subscription and refund matters.
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FAQ
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.