Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Houston Chronicle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Houston Chronicle: Easy Method
What is Houston Chronicle
Service overview
Houston Chronicle is a US-based news publisher offering digital and print subscriptions that provide access to articles, archives, and app content.
How subscriptions work
Subscriptions can be purchased via the Houston Chronicle website, Apple App Store (iOS), or Google Play Store (Android).
Which channel you used to subscribe determines where you must cancel and who manages billing.
How to cancel Houston Chronicle
Cancel via App Store (iOS)
- If you subscribed via the Apple App Store, cancel in iTunes/App Store on your iPhone, iPad, or via your Apple ID account settings.
- You cannot cancel an App Store subscription through the Houston Chronicle website or an Android device.
- Reference: Houston Chronicle - About Mobile Apps.
Cancel via Google Play (Android)
- If you subscribed via Google Play, cancel the subscription in your Google Play account settings on the Play Store app or play.google.com.
- Cancel at least 24 hours before the end of the monthly period to avoid the next month’s charge.
- Reference: Google Play - Houston Chronicle app.
Cancel via Houston Chronicle website or email (web/print)
- If you subscribed on the Houston Chronicle website (digital or print subscriber), you may cancel from your account on the site or by emailing customer service.
- Cancellations made this way stop future renewals and remain in effect at the end of your current billing period.
- Reference: Subscriber Terms and Conditions.
Cancel by phone
- You may call the Houston Chronicle customer service number and request cancellation by phone: (713) 362 17211.
- Some users report successful cancellations by phone; be prepared to record the representative’s name and cancellation confirmation details.
- Reference: How to cancel - third-party guide.
What happens when you cancel
Access after cancellation
When you cancel, access continues until the end of the current billing period.
After that date your access to subscriber content will end and you will not be billed again unless you resubscribe.
Billing and renewal
Cancellation stops future renewals; it does not prorate or refund the current period.
If you cancel via a platform (App Store or Google Play), that platform controls billing and subscription status.
Account and data handling
Your account history and profile details remain subject to the publisher’s privacy and retention policies.
If you need account deletion or additional data requests, contact Houston Chronicle support directly.
Will I get a refund?
Standard refund policy
Payments are generally non-refundable; Houston Chronicle states no refunds or credits are given for partially used billing periods.
Cancellation typically stops future charges only; you retain access until the period end.
Company discretion and exceptions
- Houston Chronicle may issue refunds or credits at its sole discretion, but it is not obligated to do so.
- If you believe an error or wrongful charge occurred, contact Houston Chronicle support and your payment provider promptly.
Platform-managed subscriptions and refunds
For App Store or Google Play subscriptions, request refunds through Apple or Google according to their refund processes.
Platform providers may handle disputes and refund requests differently from Houston Chronicle.
Houston Chronicle plans and pricing
Available pricing information
No public, country-specific pricing for Nigeria in EUR is available from official channels.
Official subscription prices are listed in USD on the web, app stores, and gift options.
Summary table
| Plan | Price |
|---|---|
| Digital / Print subscription | Varies |
| App Store subscription (iOS) | Varies |
| Google Play subscription (Android) | Varies |
Your consumer rights in Nigeria
Legal protections
Nigerian consumers are protected by the Federal Competition and Consumer Protection Act (FCCPA) 2018 for unfair practices and misleading terms.
However, enforcement against foreign-based digital services can be limited depending on jurisdiction and contract terms.
Practical steps for Nigerian subscribers
- Keep records of purchases and cancellation attempts for disputes.
- If billing continues after cancellation, contact your bank or card issuer to dispute unauthorized charges.
- For platform subscriptions, escalate refund requests to Apple or Google, which manage payments for those channels.
When to contact regulators
If you suspect fraudulent or persistent unfair billing practices, you may file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Note cross-border enforcement may be slower; use payment disputes as an immediate remedy.
Customer experiences
Positive feedback
Some customers report straightforward cancellations by phone that completed without issues.
These successful cases indicate phone cancellation is a viable option for many subscribers.
Negative feedback
Other users report repeated billing after cancellation, long hold times, and difficulty stopping charges.
Some accounts required multiple attempts, disputes with banks, or changing account data to unlock cancellation options.
Key takeaways from reviews
- Phone cancellations can work well but document the call and confirmation.
- Platform-managed subscriptions require using Apple or Google controls to avoid problems.
- Keep evidence if further action is needed with your bank or consumer authorities.
Documentation checklist
Essential account details
- Subscriber name, email, and account ID (if available).
- Subscription start date, billing frequency, and last billed amount.
Proof of cancellation attempts
- Screenshots of cancellation screens or confirmation messages.
- Call logs, phone numbers called, date/time, and representative names.
Payment records for disputes
- Copies of bank or card statements showing charges you wish to dispute.
- Receipts or order confirmation emails from the Houston Chronicle, Apple, or Google.
Common mistakes
Attempting to cancel in the wrong place
Many subscribers try to cancel an App Store or Google Play subscription on the Houston Chronicle website.
Remember platform subscriptions must be managed by the platform where they were purchased.
Waiting until the last minute
Failing to cancel at least 24 hours before the billing cycle ends (Google Play) can result in another month’s charge.
Allow time to complete cancellation and to receive confirmation.
Not keeping confirmation evidence
Not saving cancellation confirmations or call details makes disputes harder if billing continues.
Always save screenshots, emails, or reference numbers from cancellation interactions.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Notes |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iPhone/iPad App Store or Apple ID settings | Request through Apple; Houston Chronicle does not control these refunds | Cannot cancel via Houston Chronicle website or Android device. See Houston Chronicle help. |
| Google Play (Android) | Cancel in Google Play > Account > Subscriptions | Request through Google; platform manages refunds | Cancel at least 24 hours before period end to avoid next charge. |
| Web (digital/print) | Cancel via Houston Chronicle website account or email customer service | No automatic refunds for partial periods; refunds discretionary | Cancellation effective at end of current billing period. See Subscriber Terms. |
| Phone | Call Houston Chronicle customer service and request cancellation | Refunds not guaranteed; request and document any promise | Document call details and request confirmation number or email. |
After cancelling
Monitor your account
Check your email and bank/credit card statements for any unexpected charges after cancellation.
If charges continue, use your bank’s dispute process and provide cancellation evidence.
Useful links
- Houston Chronicle - About Mobile Apps
- Houston Chronicle - Subscriber Terms and Conditions
- Google Play - Houston Chronicle app
- Third-party cancellation guide
Follow-up actions
If problems persist after following these steps, escalate to your payment provider or file a complaint with local consumer authorities.
For platform subscriptions, escalate to Apple or Google support for faster billing resolution.
Address
Mailing address for written requests
Houston Chronicle P.O. Box 4260 Houston, TX 77210-4260
Other contact options
- Phone: (713) 362 17211
- Support articles: Houston Chronicle Help Center
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.