Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Medium service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Medium: Easy Method
What is Medium
Overview
Medium is an online publishing platform where writers publish articles and readers access stories. It offers a paid membership that unlocks unlimited access to members-only content and supports writers through the Partner Program.
How membership works
Membership is billed either directly via medium.com or through app stores (Apple App Store or Google Play). Billing method determines how you manage and cancel the subscription.
How to cancel Medium
Cancel on the Web (medium.com)
- Go to medium.com and sign in to your account.
- Open Settings → Membership or Membership and payment.
- Click “Cancel your membership” and confirm the cancellation.
- You will retain benefits until the end of the current billing cycle.
Cancel on iOS and Android
- On iOS: Open device Settings → [Your Name] → Subscriptions → Medium membership → Cancel subscription.
- On Android: Open Google Play Store app → profile icon → Payments & subscriptions → Subscriptions → Medium → Cancel subscription.
- Important: Uninstalling the app or deleting your Medium account does NOT cancel an App Store or Google Play subscription.
What happens when you cancel
Access and renewal
After cancelling, you keep membership benefits until the end of your current billing period. The subscription will not renew at the next billing date.
Account and data
Your Medium account, published stories, highlights and claps remain unless you delete the account separately.
If you cancel via an app store, billing remains under Apple or Google and Medium cannot directly change those charges.
Will I get a refund?
Standard refund policy
Medium does not provide refunds for any unused portion of a subscription after cancellation. No money is returned when you stop a membership mid-period.
Exceptions and app stores
- There is no published 14-day cooling-off or automatic refund period in Medium’s help or terms.
- If you subscribed through Apple or Google, request refunds through Apple or Google support; Medium cannot override app-store billing decisions.
Medium plans and pricing
Available plans
Prices observed in the Nigerian App Store are shown below, converted to euros for international comparison.
Price table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Medium Membership (Monthly) | €3.15 approx. | Monthly | Unlimited access to all stories |
| Medium Membership (Annual) | €35.30 approx. | Annual | Unlimited access to all stories |
| Friend Membership (Monthly) | €23.53 approx. | Monthly | All Member benefits + 4× support to writers |
| Friend Membership (Annual) | €237.65 approx. | Annual | All Member benefits + 4× support to writers |
Note: Observed Nigerian App Store prices: ₦1,600/month; ₦17,900/year; ₦11,900/month Friend; ₦119,900/year Friend (conversion rate used: ₦1 = €0.00197 as of Jan 18, 2026).
Your consumer rights in Nigeria
Cooling-off and refunds
Nigerian consumer protection typically reserves a 14-day cooling-off for physical goods, not digital subscriptions. Therefore, Medium’s no-refund policy for unused periods aligns with regional norms.
App-store purchases and recourse
- Subscriptions bought through Apple or Google are managed by those app stores; Apple/Google handle refunds and disputes.
- If you experience billing issues or withheld funds, you may need to use app-store dispute channels or your payment provider for charge reversals.
Customer experiences
Positive feedback
Some reviewers praise Medium for a clean, writer-friendly editor, easy publishing, and strong reader distribution. Users appreciate the Partner Program and engaged audience.
Negative feedback
Many complaints on review sites mention account suspensions, alleged plagiarism, limited appeal options, poor customer support and unexpected paywalls.
Be aware that public reviews are mixed; your experience may vary depending on the issue and support response.
Documentation checklist
Before you cancel
- Proof of purchase (receipt or bank/app-store statement)
- Account email used for the Medium subscription
- Subscription method (Medium website, Apple ID, or Google account)
If you need support or a dispute
- Screenshots of billing entries and subscription pages
- Any email correspondence with Medium or app-store support
- Transaction reference numbers from your bank or app store
Common mistakes
Assuming deleting the app cancels subscription
Many users uninstall the Medium app and assume the subscription is cancelled. This does not stop billing when the subscription is managed by an app store or the web.
Expecting automatic refunds
Users sometimes expect prorated refunds after cancelling. Medium’s published policy does not provide refunds for unused time, so check billing method and app-store refund policies first.
Comparative recap
Quick feature comparison
| Aspect | Medium (Web) | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Settings → Membership → Cancel | Settings → [Your Name] → Subscriptions → Cancel | Play Store → Payments & subscriptions → Cancel |
| Refunds | No refunds for unused period; contact Apple/Google if applicable | Refunds handled by Apple; Medium does not refund App Store charges | Refunds handled by Google; Medium does not refund Play Store charges |
| Common issues | Billing tied to account, requires web cancellation | Uninstalling app does not stop billing | Uninstalling app does not stop billing |
Takeaway
Cancellation method must match the original purchase channel. For app-store purchases, use Apple/Google to request refunds or resolve disputes.
After cancelling
What to check
- Confirm cancellation receipt or status in your account or app-store subscription list.
- Verify next billing date to ensure renewal has stopped.
Useful links
Address
Medium contact address
Medium lists international correspondence addresses rather than a Nigeria-specific office. Use the legal/correspondence address below for formal notices.
Legal / correspondence address
Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland
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FAQ
Avertisment important privind limitările serviciului
În interesul transparenței și prevenirii, este esențial să reamintim limitările inerente oricărui serviciu de trimitere dematerializată, chiar și marcat temporal, urmărit și certificat. Garanțiile se referă la trimitere și dovada tehnică, dar niciodată la comportamentul, diligența sau deciziile destinatarului.
Vă rugăm să rețineți, Postclic nu poate:
- garanta că destinatarul primește, deschide sau ia cunoștință de e-mailul dvs.
- garanta că destinatarul procesează, acceptă sau execută solicitarea dvs.
- garanta acuratețea sau completitudinea conținutului scris de utilizator.
- garanta validitatea unei adrese incorecte sau învechite.
- împiedica destinatarul să conteste scopul juridic al corespondenței.