How to Cancel The Economist Subscription | Postclic
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How to Cancel The Economist Subscription | Postclic
The Economist
900 Third Avenue
10022 New York United States
customerhelp@economist.com
Subject: Cancellation of The Economist contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the The Economist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
The Economist
900 Third Avenue
10022 New York , United States
customerhelp@economist.com
REF/2025GRHS4

Cancel The Economist: Easy Method

What is The Economist

Overview

The Economist is a weekly international news and business publication offering journalism on politics, economics, technology, and culture.

It is available as print and digital subscriptions, sold directly and via app stores (Apple App Store and Google Play).

Formats and channels

Subscriptions can be purchased on economist.com, in The Economist apps, or through Apple/Google marketplaces.

Billing and cancellation rules differ by purchase channel and by the Terms of Use effective at the time of purchase.

How to cancel The Economist

If you subscribed directly via economist.com or the app

  • Cancellation of renewal must be requested before the renewal date.
  • You cannot cancel via a visible “cancel” button on the website or app; use live chat or phone contact with customer service.
  • Expect to provide your account email and order details during the chat or call.

If you subscribed via Apple App Store or Google Play

  • Cancellations and refund requests must be handled through the Apple App Store or Google Play subscriptions management.
  • The Economist does not process cancellations or refunds for subscriptions bought through those platforms.
  • Open the relevant store app, go to Subscriptions, and follow the store’s steps to cancel.

What happens when you cancel

Access and renewal

If you cancel a renewal before the renewal date, your subscription will typically continue until the end of the current paid term.

For direct subscriptions, cancellation prevents future renewals but does not always end access immediately.

Data and account details

Your account and reading history typically remain linked to your email; The Economist’s privacy policy governs storage.

If you re-subscribe later, previous preferences and account details may be preserved subject to company policies.

Will I get a refund?

Direct subscriptions (economist.com)

Generally, The Economist does not give refunds for the period before cancellation; some pro‑rata refunds may be offered mid‑term depending on timing and the method used to request cancellation.

Policy versions vary; check the Terms of Use that applied when you bought the subscription for exact rules.

App store subscriptions and cooling-off

  • Apple/Google refunds follow those platforms’ rules; contact the store for requests.
  • From April 14, 2025, new or renewing subscriptions are non-cancellable and non-refundable mid‑term, although you may cancel future renewals before the renewal date.
  • The statutory 14‑day cooling‑off full refund applies only to customers with a UK or EU billing address, not Nigeria.

The Economist plans and pricing

Available plans

Below are the App Store prices listed in Nigerian Naira and approximate Euro equivalents as noted in verified data.

Plan Price (NGN) Approx. Euro Period Features
Digital Monthly (via iOS) ₦8,500 ~€34.25 Monthly Digital access to The Economist
Digital Annual (via iOS) ₦599,000 ~€353.41 Annual Digital access to The Economist

Pricing notes

Prices shown are App Store listings in Nigerian Naira; Euro equivalents are approximate conversions using mid‑market rates noted in the data.

Actual billed amounts may vary with taxes, exchange rates, and the platform used to subscribe.

Your consumer rights in Nigeria

Cooling-off and refunds

Nigeria does not benefit from the UK/EU 14‑day cooling‑off full refund right described in The Economist’s Terms of Use.

If your billing address is in Nigeria, the 14‑day statutory refund does not apply under the published terms.

Practical protections

  • For direct digital subscriptions, you may cancel renewals before term end but refunds for prior periods are unlikely.
  • For app store purchases, rely on Apple/Google refund processes and their consumer support channels.
  • Persistent problems (double billing, delivery failures) should be documented and raised with customer service and the payment provider.

Customer experiences

Positive feedback

Many readers praise The Economist’s journalism quality, finding it excellent for politics, business, technology, and culture coverage.

Subscribers often cite the content value even when administrative issues arise.

Negative feedback

  • Frequent complaints that cancellation is time-consuming and requires live chat or phone; no simple cancel button.
  • Reports of double billing where users were charged both directly and via Apple for the same subscription.
  • Print delivery failures and refusals of refunds when outside the 14‑day window have been reported by some users.
  • Policy changes from April 14, 2025 (non‑cancellable/ non‑refundable new subscriptions) have drawn criticism.

Documentation checklist

Essential account information

  • Account email address used to subscribe.
  • Order number or subscription ID from your confirmation email.
  • Payment method and billing statements showing charges.

Evidence for problems or refunds

  • Receipts or screenshots from App Store/Google Play if purchased there.
  • Delivery evidence (missing issue dates, photos) for print problems.
  • Chat transcripts or reference numbers from prior customer service interactions.

Common mistakes

Assuming you can cancel via the website or app

Many users look for a cancel button on the website or app and cannot find one; The Economist requires live chat or phone for direct cancellations.

Attempting to cancel that way can lead to delays and extra calls.

Confusing purchase channels and refund rules

Subscribers often do not realise they bought through Apple or Google, then contact The Economist for a refund that the company will not process.

Check your receipt to confirm whether the store (Apple/Google) or The Economist charged you.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund differences by purchase channel and policy date.

Subscription route How to cancel Refund possibility Key note
Direct (economist.com / direct app) - pre Apr 14, 2025 Live chat or phone with customer service No refund for past period; possible pro‑rata mid‑term at company discretion No visible cancel button; cancel before renewal to stop future billing
Apple App Store Cancel via Apple account Subscriptions Refunds handled by Apple per its policy The Economist does not process Apple refunds
Google Play Cancel via Google Play Subscriptions Refunds handled by Google per its policy The Economist does not process Google refunds
Direct - new or renewed subscriptions from Apr 14, 2025 Can cancel future renewal before renewal date; no mid‑term cancellation No refunds for remaining term on new/renewed subscriptions Policy change: non‑cancellable and non‑refundable mid‑term

After cancelling

What to check immediately

  • Confirm cancellation with a chat transcript or confirmation email.
  • Check your bank or card statement to ensure future renewals stop.

Useful links and next steps

Address

Primary cancellation or correspondence address

The Economist Newspaper NA, Inc., 900 Third Avenue, New York, NY 10022

Other contact considerations

Customer service channels differ by region; use live chat on economist.com or the app for direct subscription issues.

For App Store / Google Play purchases, contact the relevant store for billing and refund disputes.

FAQ

To cancel your subscription directly via economist.com, you need to contact customer service through live chat or phone before the renewal date. Make sure to have your account email and order details ready. You can also send a written cancellation request via registered mail to keep proof.

To cancel your subscription purchased through the Apple App Store, you must manage your subscriptions directly in your Apple account settings. The Economist does not handle cancellations for App Store subscriptions, so ensure you follow Apple's cancellation process and keep proof of your request.

Generally, The Economist does not provide refunds for the period before cancellation. However, some pro-rata refunds may be available at the company's discretion if you cancel mid-term. For subscriptions through app stores, refunds are subject to their policies.

If you cancel your subscription before the renewal date, you will typically retain access until the end of the current paid term. Your account and reading history will remain linked to your email, and you may re-subscribe later with preserved preferences.

Yes, for new or renewed subscriptions from April 14, 2025, cancellations will not be allowed mid-term, and no refunds will be issued for the remaining term. You can cancel future renewals before the renewal date, but be aware of these new policies.

Important warning regarding service limitations

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