Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Legalzoom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Legalzoom: Easy Method
What is Legalzoom
Overview
LegalZoom is an online legal services provider that helps customers with business formations, registered agent services, legal documents, estate plans, and subscription products.
It operates primarily for U.S. customers with product filing through U.S. government agencies and standard terms published in USD.
Services offered
Common services include LLC/Corporation formation, Registered Agent service, forms & eSign subscriptions, and one‑time legal documents such as wills and operating agreements.
Subscription and one‑time products have different cancellation and refund rules; specific terms are listed on LegalZoom’s published help and terms pages.
How to cancel Legalzoom
Primary cancellation methods
- Cancel via your LegalZoom account by signing into the "My Account" portal and following the plan or subscription cancellation flow.
- Contact LegalZoom Customer Care by phone to request cancellation. For subscriptions call (888) 310‑0151; for one‑time products call (800) 773‑0888.
- Review the help article for step‑by‑step guidance: Canceling a plan (LegalZoom Help).
Registered Agent and special cases
- To cancel Registered Agent service you must first file a change of agent with the relevant state agency and supply proof of that change to LegalZoom before they can process cancellation.
- LegalZoom’s Registered Agent supplemental terms explain the requirement: Registered Agent terms.
- There is no separate App Store or Google Play cancellation flow noted in LegalZoom policies; cancellations are handled via the portal or customer support.
What happens when you cancel
Account access
After cancellation you may retain access to previously downloaded documents and your account portal for a period defined by LegalZoom’s policies.
Access to ongoing subscription features (e.g., forms & eSign, attorney consultations) typically ends when the subscription period ends.
Billing and renewal
Automatic renewals should stop after cancellation, but verify your billing statements and request confirmation from customer care to avoid surprise charges.
If you cancel Registered Agent service without filing a change of agent, billing and legal obligations may continue until state records are updated.
Data and records
LegalZoom retains records as described in its terms. Save copies of important filings, receipts, and correspondence before cancelling.
For Registered Agent changes, keep proof of the state change-of-agent filing to resolve any future disputes.
Will I get a refund?
General refund policy
Refund eligibility varies by product. Most filed products (for example, LLC formations) are refundable within 60 days if they have not been submitted to a government agency.
Subscription services generally have a 30‑day refund window from initial purchase unless specific usage conditions apply.
Key exceptions and timelines
- Filed products: refundable within 60 days provided they have not been submitted to a government agency.
- Non‑filed products (estate plans, operating agreements): refundable within 60 days before completion; once completed (downloaded or received) you typically have 7 days to request a refund.
- Estate plans: refundable only up to 7 days after first product completion in many cases.
- After 60 days (or 30 days for subscriptions), refunds are generally not available unless required by applicable law or LegalZoom is at fault.
See LegalZoom’s guarantee and terms for full details: LegalZoom guarantee.
Legalzoom plans and pricing
Pricing scope
Public pricing published by LegalZoom is in USD and is primarily for U.S. customers.
No Nigeria‑specific or Euro‑denominated pricing is publicly listed; international customers should expect U.S. pricing as the baseline.
Currency and regional notes
Because LegalZoom lists prices in USD for U.S. services, final cost for Nigeria customers may include currency conversion and international payment fees from banks or card issuers.
Contact LegalZoom customer support to confirm any region‑specific billing questions before purchase.
| Plan / Service | Typical Pricing (USD) | Notes |
|---|---|---|
| Business formation (LLC/Corp) | Varies | State filing fees apply; published prices are in USD and apply to U.S. customers. |
| Registered Agent | Varies | Annual service; cancellation requires proof of state change of agent. |
| Forms & eSign subscription | Varies | Subscription product with separate refund terms and 30‑day typical refund window. |
Your consumer rights in Nigeria
Key rights under Nigerian law
Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have a right to cancel orders, return goods or services, and protection against unfair terms including blanket no‑refund policies.
E‑commerce obligations include accurate information, clear refund/return policies, and remedies for misrepresentation or non‑delivery.
How to seek enforcement
- File complaints through the FCCPC Consumer Portal or through FCCPC calllines: 08056002020 / 08056003030.
- You may email or visit zonal offices (for example, the Asokoro, Abuja office) to escalate unresolved disputes.
- Keep documentation of purchases, correspondence, invoices, and cancellation requests to support any complaint.
Customer experiences
Positive experiences
Many users praise LegalZoom for professionalism, clear guidance, and user‑friendly processes, including responsive support and helpful agents.
Business customers often find the service convenient for basic formations and straightforward legal documents.
Negative experiences
Complaints include difficulties cancelling subscriptions (particularly Registered Agent), surprise auto‑renewal charges, and challenges obtaining refunds unless burdensome proof is provided.
Other issues reported are perceived hidden fees, billing after dissolution, filing delays, and mixed customer service experiences.
Documentation checklist
Essential items for any cancellation
- Account email and password or account login details.
- Order number(s) or invoice reference for the product or subscription.
- Date of purchase and payment method used (card, PayPal, etc.).
Registered Agent and state filings
- Proof of filing a change of agent with the relevant state (state confirmation or stamped change notification).
- Company formation documents (Articles of Organization/Incorporation) and any prior notices from LegalZoom.
- Copies of correspondence with LegalZoom customer support confirming cancellation requests.
Common mistakes
Billing and timing errors
Not cancelling before an auto‑renewal date may result in another billing cycle; always request written confirmation of cancellation.
Assuming App Store or Google Play cancellation applies can delay proper cancellation - LegalZoom handles cancellations through its portal or customer care.
Process and documentation errors
Attempting to cancel Registered Agent service without first filing a state change of agent will delay or block the cancellation.
Failing to save copies of completed documents, receipts, or state filings reduces your ability to prove eligibility for refunds or to support complaints.
Comparative recap
Quick comparison
The table below summarizes key cancellation and refund features for LegalZoom versus common expectations for online legal services.
What to watch for
Pay attention to product type (filed vs non‑filed), time limits for refunds, and special rules for Registered Agent services that require state action before cancellation.
| Feature | LegalZoom | Common expectation / Note |
|---|---|---|
| Cancellation channels | My Account portal or Customer Care phone | Direct vendor portal or support is typical; App Store cancellation not relied upon |
| Refund window - filed products | 60 days if not submitted to agency | Many providers limit refunds after filing; verify submission status |
| Refund window - subscriptions | Generally 30 days, with exceptions for usage | Subscription refunds often depend on extent of service used |
| Registered Agent cancellation | Requires state change of agent and proof before processing | Agent services commonly require state notice; plan accordingly |
After cancelling
Next steps
Save written confirmation of cancellation and any refund receipt. Verify future billing statements for unexpected charges.
If you cancelled Registered Agent, confirm the state’s records show the new agent to avoid service or compliance gaps.
Resources and links
- LegalZoom cancel help: Canceling a plan (LegalZoom Help)
- LegalZoom Registered Agent terms: Registered Agent supplemental terms
- LegalZoom guarantee and refund details: LZ Guarantee
- For consumer protection in Nigeria, contact FCCPC calllines: 08056002020 / 08056003030.
Address
Primary mailing address
LegalZoom.com, Inc., 101 North Brand Boulevard, 11th Floor, Glendale, CA 91203, United States.
Legal / service notes
This primary address is suitable for registered mail and general correspondence regarding cancellations.
An alternative address may be used by LegalZoom specifically for service of process and civil matters; contact LegalZoom or review legal notices for that address if needed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.