Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Patreon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Patreon: Step-by-Step Guide
What is Patreon
Service overview
Patreon is an online membership platform that allows creators to receive recurring payments from supporters in exchange for exclusive content or benefits.
How creators and patrons interact
Creators set membership tiers and rewards; patrons choose a tier and pay monthly or per-creation depending on the creator's setup.
How to cancel Patreon
Cancel on the Patreon website (desktop)
- Sign in at patreon.com.
- Click your profile icon, select "Manage memberships" or "Memberships" from the menu.
- Find the creator membership you want to end, click the settings or "Edit" option, then choose "Cancel membership" and confirm.
Cancel on mobile or app
- Open the Patreon mobile app or mobile site and sign in.
- Go to your profile, tap "Memberships" or "Manage memberships", select the membership, and follow prompts to cancel.
- If you subscribed through an app store (Apple/Google), cancel through that store's subscription settings as well.
What happens when you cancel
Access after cancellation
When you cancel a paid membership, you typically retain access to creator content until the end of your current billing period.
Billing and account data
Cancellation stops future automatic renewals; it does not automatically delete your Patreon account or historical payment records.
Will I get a refund?
General Patreon refund policy
Patreon generally treats payments as final and does not automatically issue refunds for cancelled memberships.
Exceptions and steps to request help
- Refunds may be considered in exceptional cases (unauthorised charges, technical errors, duplicate payments).
- Document the issue (receipts, timestamps) and contact Patreon support via support.patreon.com.
- If a payment was made through your bank or card in error, you may also contact your bank to dispute the charge.
Patreon plans and pricing
Overview of plan types
Creators set membership tiers with different rewards and pricing; Patreon itself applies platform fees and payment processing fees that vary by plan and location.
Known pricing availability
Exact Euro pricing for Nigerian users is not published publicly; amounts shown to patrons often depend on currency settings and creator choices.
| Plan / Item | Price (EUR) | Notes |
|---|---|---|
| Creator membership tiers | Varies | Set by each creator; billing in local or card currency may apply. |
| Patreon platform fees | Varies | Platform fee rates depend on the creator's plan and are deducted from creator payouts. |
| Payment processing fees | Varies | Processing fees depend on payment provider and country; amounts are not universally published for Nigeria. |
Your consumer rights in Nigeria
Legal protections
Under Nigerian consumer protection principles, including provisions in the Federal Competition and Consumer Protection Act (2018), consumers have rights to fair treatment and redress for unfair or deceptive practices.
How to seek recourse
- Contact Patreon support first to seek resolution and provide documentation.
- If unresolved, you may contact your bank for unauthorised or incorrect charges and file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Customer experiences
Common positive experiences
Many patrons find Patreon convenient for supporting creators and appreciate clear tier descriptions and exclusive content access until the billing period ends.
Common issues reported
Reported problems include confusion over cancelling via app stores, unexpected renewal timing, and delays in support response when requesting refunds or resolving billing disputes.
Documentation checklist
Before contacting support
- Your Patreon account email and username.
- Transaction ID or receipt showing the charge.
- Date and time of the payment and screenshots of membership status.
Additional supporting items
- Bank or card statement entries that show the payment.
- Any correspondence with the creator or Patreon about the membership.
Common mistakes
Canceling in the wrong place
One frequent mistake is cancelling on the Patreon website but not cancelling an in-app subscription via Apple or Google Play, which can continue billing.
Assuming immediate access loss or automatic refunds
Another mistake is assuming cancellation triggers an immediate refund or loss of access. Typically access continues until the period ends and refunds are not automatic.
Comparative recap
How Patreon compares
Below is a brief comparison of Patreon and similar creator-support platforms focusing on model and cancellation ease.
Key comparison points
| Service | Main model | Fees | Cancellation ease |
|---|---|---|---|
| Patreon | Membership tiers (recurring) | Varies | Moderate - cancel via account or app store if applicable |
| Ko-fi | One-off donations and optional subscriptions | Varies | Easy - cancel subscription in account settings |
| Buy Me a Coffee | One-off tips and memberships | Varies | Easy - cancel membership in settings |
| Substack | Paid newsletters (subscriptions) | Varies | Easy - cancel subscription in Substack account |
After cancelling
Immediate next steps
Save any receipts and screenshots that show cancellation confirmation and remaining access end date.
Helpful links and actions
- Patreon Help Center: support.patreon.com
- Patreon account settings: patreon.com/settings
- Privacy and legal contact: patreon.com/legal
- FCCPC (Nigeria consumer authority): fccpc.gov.ng
Address
Primary legal/privacy contact
Patreon Privacy Team, 600 Townsend Street, Suite 500, San Francisco, CA 94103
Notes on correspondence
If you need to send documentation by post, include your Patreon account details and transaction evidence to help the Privacy Team or support locate your records.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.