Peoplefinders

Cancel PEOPLEFINDERS online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

Cancellation service #1 in Nigeria

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Peoplefinders Cancel Subscription | Postclic
Peoplefinders
1821 Q Street
95811 Sacramento United States
customercare@peoplefinders.com
Subject: Cancellation of Peoplefinders contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Peoplefinders service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Peoplefinders
1821 Q Street
95811 Sacramento , United States
customercare@peoplefinders.com
REF/2025GRHS4

Cancel PeopleFinders: Easy Method

What is PeopleFinders

Overview

PeopleFinders is an online people-search and public-records service that provides reports, background checks, and contact information using aggregated public data.

The service is commonly sold via web subscriptions and mobile-app billing through Apple and Google platforms.

How the service is used

Users typically search names, addresses, or phone numbers to obtain reports, one-time lookups, or a subscription for ongoing access.

Billing and support interactions can be handled on the PeopleFinders website, by phone, or through the mobile app stores depending on how you subscribed.

How to cancel PeopleFinders

Cancel on the PeopleFinders website (recommended)

  • Log into your PeopleFinders account on a desktop browser.
  • Go to Your Account → Cancel Membership.
  • Confirm the cancellation and wait for the confirmation screen; save or screenshot it.
  • If the mobile site is glitchy, use a desktop; cancelling on mobile can fail.

Cancel if you subscribed via mobile app stores

  • iOS (Apple App Store): Settings → [Your Name] → Subscriptions → PeopleFinders → Cancel Subscription.
  • Android (Google Play): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → PeopleFinders → Cancel subscription.
  • App-store subscriptions must be managed through Apple or Google - PeopleFinders cannot cancel those for you.

Cancel by phone

  • Call PeopleFinders customer support at 800‑718‑8997.
  • Phone hours: Mon - Fri 7 am - 6 pm PST; Sat - Sun 7 am - 3:30 pm PST. Request a confirmation email or reference number.
  • Ask the agent to send written confirmation and retain any reference or ticket number for your records.

What happens when you cancel

Access and billing

Cancelling stops future billing but you typically keep access until the end of the paid period.

PeopleFinders generally does not issue prorated refunds for unused time after cancelling.

Data and account records

Cancelling a membership does not remove your personal data from PeopleFinders' databases; opt-out is a separate process.

If you want removal of personal records, look for PeopleFinders' opt-out procedures and follow those steps separately.

Will I get a refund?

Standard web refund policy

PeopleFinders may issue a refund if requested within 14 days of the transaction for valid reasons such as an empty report or duplicate charge.

Refunds are processed to the original payment method where possible and can take around 10 business days to complete.

Exceptions and limitations

  • Refunds are typically denied for inaccuracies, delayed or incomplete reports, or cancellation after an automatic renewal.
  • PeopleFinders usually operates on a strict no-refund basis during an ongoing billing cycle; cancel before renewal to avoid the next charge.
  • App-store purchases follow Apple or Google Play refund processes, not PeopleFinders' web refund policy.
  • Some third-party sources mention a shorter (e.g., 3-day) window for refunds; verify your purchase channel and terms.

PeopleFinders plans and pricing

Pricing overview

No Nigeria-specific pricing was found in available sources. Official pricing is generally listed in USD and may vary by promotion or region.

If you need exact figures, check your account billing page or the purchase confirmation email for the price you were charged.

Table of typical plan types

Plan / Item Typical Price (if available) Notes
Monthly subscription Varies Often billed in USD; regional pricing not publicly available for Nigeria.
One-time report Varies Often listed as a single purchase; some one-time items may convert to subscriptions if not clearly declined.
Mobile app subscription Varies Managed and billed by Apple or Google Play; check store listings for exact cost.

Your consumer rights in Nigeria

Cooling-off and consumer protection

Nigerian consumers commonly have a cooling-off or distance-sales protections that can allow cancellation within a short period.

However, PeopleFinders' published refund policy limits refunds except for empty reports or duplicate charges.

How to escalate disputes in Nigeria

  • Contact your bank or card issuer to request a chargeback if billing was unauthorized or recurring without consent.
  • File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) if local consumer protections appear breached.
  • Collect all documentation (receipts, screenshots, emails) before filing complaints or chargebacks.

Customer experiences

Positive feedback

Some users praise PeopleFinders for helpful and courteous customer service representatives and fast search speeds.

Support agents have been called professional and responsive in several reviews.

Negative feedback

Many complaints cite unexpected recurring charges after one-time trials or reports and difficulty cancelling or obtaining refunds.

There are accusations of deceptive enrollment practices, low review-site ratings, and occasional report inaccuracies.

Documentation checklist

Must-have evidence

  • Account email and username used for PeopleFinders.
  • Transaction date, order ID, and amount charged (bank statement screenshot).
  • Cancellation confirmation screen or confirmation email; phone call reference number if available.
  • Screenshots showing subscription or trial terms at signup, if possible.

Optional but helpful items

  • Copies of email correspondence with support agents.
  • Logs or notes of phone calls (date, time, agent name).
  • Evidence of duplicate charges or empty report results, if claiming a refund.

Common mistakes

Relying on mobile cancellation without confirmation

Many users assume cancelling on a smartphone or mobile site worked; mobile cancellations can be glitchy.

Always confirm cancellation on a desktop and keep a screenshot or confirmation email.

Confusing app-store and web subscriptions

Users sometimes contact PeopleFinders to cancel Apple/Google subscriptions that must be cancelled in the respective store settings.

Check whether the charge came from PeopleFinders directly or from Apple/Google before attempting cancellation.

Comparative recap

Quick comparison

Method How to cancel Refund chance Key note
Web (PeopleFinders site) Account → Your Account → Cancel Membership (use desktop) Possible within 14 days for empty or duplicate charges Save confirmation screen; no prorated refunds normally
iOS (App Store) Apple ID Settings → Subscriptions → Cancel Refunds via Apple policy PeopleFinders cannot cancel these for you
Android (Google Play) Play Store → Profile → Subscriptions → Cancel Refunds via Google Play policy Use Play Store support for disputes
Phone Call 800‑718‑8997 during business hours Refunds same as web policy; request confirmation Ask for reference number and confirmation email

After cancelling

Immediate checks

After cancelling, confirm you received a cancellation confirmation and retain any reference numbers.

Monitor your bank or card statement for future charges for at least one billing cycle.

Useful links and next steps

Address

Corporate / mailing address

PeopleFinders (US corporate mailing address): 1821 Q Street, Sacramento, CA 95811, United States.

Notes about mail and Nigeria

PeopleFinders does not accept cancellations via postal mail from Nigeria according to available information.

Use the website, app-store controls, or phone number above to cancel and document all interactions.

FAQ

To cancel your PeopleFinders subscription on the website, log into your account on a desktop browser, navigate to Your Account, and select Cancel Membership. Make sure to save the confirmation screen as proof of cancellation.

To cancel your PeopleFinders account subscribed through the Apple App Store, go to your Apple ID Settings, select Subscriptions, find PeopleFinders, and then choose Cancel Subscription. Remember to keep proof of your cancellation.

You may request a refund within 14 days of your transaction for valid reasons like an empty report or duplicate charge. Refunds are processed to the original payment method and can take up to 10 business days.

Cancelling your PeopleFinders subscription stops future billing, but your personal data remains in their database. To remove your data, you need to follow the separate opt-out procedures provided by PeopleFinders.

To cancel by phone, call PeopleFinders customer support at 800-718-8997 during business hours. Request a confirmation email or reference number for your records to ensure your cancellation is processed.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.