Suscripción ilimitada Postclic: promoción a NGN 1,494.90 por 48h con un primer mes obligatorio a NGN 81,389.00, luego NGN 81,389.00 al mes sin compromiso
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Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Probiller.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para :
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables ;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.
Cancel Probiller: Easy Method
What is Probiller
Overview
Probiller is a billing and payment processing service often used by merchants to manage recurring subscriptions. It appears on bank statements and is used globally by businesses that need subscription billing.
How it appears to customers
Probiller may appear as a merchant descriptor (e.g., MBI ProBiller or Aylo Billing US Corp.) on card statements. Customers typically interact with Probiller when they need to manage or cancel a recurring membership billed through a third party.
How to cancel Probiller
Via the website (recommended)
- Go to probiller.com and log in to your account.
- Navigate to Account > Subscription Settings and click "Cancel Membership".
- Cancellation is typically instant; keep any on-screen confirmation or take a screenshot.
Phone and email options
- Phone: Call 1‑855‑123‑19550 (24/7). Provide your account email, last 4 digits of the card used, and the transaction date; request a cancellation confirmation number.
- Email: Send cancellation requests to billingsupport@probiller.com including your name, account email, card info (last 4 digits) and transaction date; ask for immediate cancellation and a written confirmation.
- Alternative (MBI ProBiller): Follow the same steps by phone or email and monitor your bank statements for confirmation. See a user guide at finishsubscriptions.com.
What happens when you cancel
Access and service
Cancellation usually stops future renewals and access can end immediately or at the end of the current billing period depending on the merchant setup.
Keep any confirmation number or email; this is your proof of cancellation if billing continues.
Billing and records
Subscribers remain potentially liable for charges incurred up to the time of termination as stated in Probiller's terms.
Monitor bank/card statements after cancellation and note any unexpected or recurring charges for dispute if necessary.
Will I get a refund?
Probiller refund policy
- Refunds are at Probiller's discretion and are not guaranteed for partially or fully used memberships.
- If Probiller grants a refund, it will be credited to the original payment method only; no cash or alternate methods are provided.
- Relevant company terms: Probiller Terms & Conditions.
Exceptions and disputes
- Prorated refunds may be possible for unused subscription time in some cases.
- Unauthorized or incorrect charges may qualify for a refund or for a bank dispute (chargeback) if Probiller does not cooperate. See a refund guide: probillerhelp.com.
Probiller plans and pricing
Available information
No Nigeria- or EUR-specific pricing is publicly available from verified sources for 2024 - 2025.
Global pricing that references USD exists but does not translate directly to Nigeria-specific rates.
Notes on pricing
If you need exact billing amounts, check the transaction descriptor on your bank statement or contact support for the merchant that used Probiller to bill you.
| Plan | Price | Notes |
|---|---|---|
| Various subscription plans | Varies | No Nigeria-specific or EUR pricing found; global USD information only |
Your consumer rights in Nigeria
Relevant local law
Nigeria's consumer protection framework is enforced by the Federal Competition and Consumer Protection Commission (FCCPC) under the Federal Competition and Consumer Protection Act 2018.
This framework covers unfair practices, and the FCCPC can accept complaints about misleading billing or unauthorized charges.
Practical steps to protect your rights
- Document everything: screenshots, confirmation numbers, emails, transaction dates and amounts.
- If Probiller or the merchant does not resolve the issue, contact your bank to dispute the charge (chargeback) and file a complaint with the FCCPC.
- Consider seeking local consumer advice or legal help for unresolved or high‑value disputes.
Customer experiences
Positive reports
Some users report helpful support agents and instances where support corrected subscription issues or issued refunds.
Individual positive experiences include named agents and specific successful resolutions posted on review sites.
Common complaints
Many customers report unauthorized or recurring charges that continued after cancellation attempts.
Common issues include difficulty getting email replies, chat disconnections, and denials or only partial refunds; some users resolved issues through bank chargebacks.
Documentation checklist
Essential documents to have
- Account email and username used with Probiller.
- Transaction date(s) and amounts shown on your statement.
- Last 4 digits of the card used to bill the subscription.
- Any cancellation confirmation number or on-screen proof.
Optional supporting items
- Screenshots of account/subscription pages and confirmation screens.
- Copies of emails or chat transcripts with support.
- Bank or card statements showing the charge(s) for dispute or chargeback.
Common mistakes
Not getting written confirmation
Relying solely on a phone call without a confirmation number or written follow-up can leave you without proof if charges continue.
Always request and save an email confirmation or screenshot when you cancel.
Assuming deleting an app cancels billing
Removing an app or account on a device does not automatically stop a recurring charge; cancellation must be performed through the subscription settings or by contacting billing support.
Also, waiting too long to dispute can reduce options for refunds or chargebacks.
Comparative recap
Quick comparison of cancellation methods
| Method | Ease | Typical outcome | Best for |
|---|---|---|---|
| Web (account) | High | Often instant cancellation; best proof when you save confirmation | All users with account access |
| Phone | Medium | Immediate when agent confirms; request confirmation number | Those who prefer direct interaction or lack account access |
| Low - Medium | Depends on response time; good for written record if answered | Users who need an audit trail |
Recommendation summary
Cancel via the web first and save confirmation. Use phone if you need immediate human assistance and an on‑call confirmation number.
If you do not receive a timely response, prepare documentation and contact your bank to dispute unauthorized charges while filing a complaint with the FCCPC if needed.
After cancelling
What to monitor
- Check your card or bank statements for two billing cycles to confirm no further charges occur.
- Keep any confirmation emails or screenshots and note dates of communication.
Helpful links and next steps
- Cancellation walkthrough: probillerhelp.com - How to cancel
- Refund information: probillerhelp.com - Refund guide
- Company terms: Probiller Terms & Conditions
Address
Corporate address
Aylo Billing US Corp., 610 Brazos Street - Suite 500, Austin, Texas 78701, USA.
For formal correspondence
Use the corporate address above for written disputes or registered mail. Include all supporting documentation and a clear request for cancellation and refund (if applicable).