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Cancel RATEPUNK
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ratepunk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel RatePunk: Easy Method
What is RatePunk
Overview
RatePunk is a travel-price tool and subscription service that finds lower hotel and flight prices and offers membership features such as email travel deals and premium tools.
Primary services
RatePunk offers web subscriptions (Premium / Bundle), an email/travel-deals membership, and a price-comparison layer for bookings that links to suppliers.
How to cancel RatePunk
Cancelling web subscriptions (Premium / Bundle)
- Sign in to your RatePunk dashboard at the billing section.
- Locate your active subscription and choose "Cancel".
- Cancellation via the dashboard is instant.
- Reference: Premium terms.
Cancelling membership (email/travel deals) and upsells
- For the email/travel-deals membership, write to customer support at hi@ratepunk.com to request cancellation.
- Upsells or other purchases must be cancelled separately by emailing hi@ratepunk.com.
- Membership cancellation information: membership page.
Cancelling bookings (hotels, flights) made through RatePunk
- Booking cancellations must be submitted via email to the Provider Customer Support listed on your booking confirmation.
- Follow the supplier-specific cancellation deadlines and penalties; RatePunk forwards you to the supplier for booking changes.
- See booking terms: booking terms.
What happens when you cancel
Access after cancellation
For web subscriptions cancelled in the dashboard, access typically stops immediately after cancellation.
For memberships cancelled by email, support will confirm cancellation and advise on access duration if any.
Renewals and future billing
Cancelled subscriptions should not renew, but users report some unexpected renewals in practice.
Check your billing history and bank statements after cancellation and contact hi@ratepunk.com if you see further charges.
Data and account information
Your account data (bookings, preferences) may remain in your RatePunk account unless you request deletion.
Request data removal or export by emailing support to confirm what is retained and how it is handled.
Will I get a refund?
Official refund policy
RatePunk states refunds are issued on request no later than 14 days after purchase, via the original payment method.
Certain voucher services include a 30-day money-back guarantee if a voucher is not redeemed.
How to request a refund
- Email hi@ratepunk.com within the stated window and request a refund to the original payment method.
- Upsells and other purchases require separate refund requests via the same email address.
Exceptions and real-world reports
Users have reported difficulty obtaining refunds despite the 14-day guarantee, including denied requests and unexpected renewals.
If a refund is refused, document all communications and consider escalating through your card issuer or local consumer protection channels.
RatePunk plans and pricing
Plan overview
RatePunk offers different subscription types: Premium / Bundle and a membership for email/travel deals.
Exact prices shown on-site may vary by market and are commonly displayed in USD.
Pricing table
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Premium / Bundle | Varies | Varies | Cancel in dashboard; upsells billed separately. |
| Email / Travel-deals membership | Varies | Varies | Cancel by emailing support. |
| Bookings (hotel/flight links) | Varies | Charged by provider | Supplier cancellation rules apply; penalties possible. |
Your consumer rights in Nigeria
Cooling-off and refund rights
Nigerian consumer protection norms generally support a right to cancel within a reasonable cooling-off period such as 14 days for many online purchases.
This may apply to RatePunk purchases, but enforcement can depend on documentation and actual company practice.
Transparency and auto-renewals
Automatic rolling subscriptions should be clearly disclosed; lack of reminders before renewal may be considered unfair.
If you were not properly informed about renewal terms, you can raise the issue with local consumer protection authorities or your payment provider.
Platform purchases (App Store / Google Play)
If a charge was processed via Apple or Google, refunds and cancellation rights follow their platform policies rather than RatePunk's direct policies.
No specific App Store or Google Play cancellation policy is documented by RatePunk; check your platform receipts for the charging party.
Customer experiences
Positive feedback
Many users praise RatePunk for saving time and money, and Trustpilot shows an overall positive rating.
Independent reviews highlight legitimate price differences and responsive support in some cases.
Negative feedback
There are multiple reports of unexpected renewals, difficulty cancelling, and refund denials despite the stated 14-day policy.
Platforms where users report issues include Reddit and some review sites citing unclear refund handling.
Balanced takeaway
RatePunk receives praise for its core price-finding functionality, but users should carefully track billing dates and keep cancellation records.
If you rely on refunds or trial periods, document communications and act within the stated windows to improve outcomes.
Documentation checklist
What to gather before you cancel
- Account email and username used with RatePunk.
- Purchase receipt or order confirmation showing date and amount.
- Subscription or booking confirmation numbers.
What to include in a cancellation or refund request
- Clear statement: “Please cancel my [Premium/Membership/Booking] and refund if applicable.”
- Original payment method, date of purchase, and reason for refund.
- Screenshots of billing or renewal notices, if any.
Common mistakes
Assuming cancellation is automatic
Many users assume an email or trial will auto-cancel; always confirm cancellation in the dashboard or by email.
Keep a copy of the cancellation confirmation to avoid disputes over renewals.
Not checking supplier rules for bookings
People often treat booked hotels or flights as cancellable via RatePunk directly; bookings are subject to the supplier’s rules.
Free cancellation applies only before the supplier’s free-cancellation deadline; after that you may face penalties up to 100%.
Missing the refund window
Waiting past the 14-day window (or 30-day voucher window) reduces your ability to claim a guaranteed refund.
If a charge is processed via an app store, follow that platform’s shorter or different refund timelines.
Comparative recap
Quick comparison
Below is a short table comparing the main cancellation and refund routes you may use with RatePunk.
Table summary
| Item | How to cancel | Refund window | Notes |
|---|---|---|---|
| Premium / Bundle (web) | Dashboard billing section - instant | 14 days (stated) | Upsells canceled separately via email. |
| Email / Travel-deals membership | Email hi@ratepunk.com | 14 days (stated) | Confirm cancellation reply from support. |
| Bookings (hotels/flights) | Contact Provider Customer Support on booking | Depends on supplier; free only before deadline | Penalties up to 100% possible after deadline. |
After cancelling
Confirmations and follow-up
After cancelling, save any confirmation emails or dashboard screenshots that show the cancellation date and status.
If a refund is due, monitor your original payment method and follow up with support if it does not appear within the expected time.
Where to get help and useful links
- Contact support: hi@ratepunk.com
- Premium terms and refund details: Premium terms
- Membership page: Membership information
- Booking terms: Booking terms
- Independent reviews: Trustpilot, TravelTweaks
- User complaints: Reddit thread
Address
Corporate and processing contacts
Cancellation and refund management is handled by UAB Yard Venture in Lithuania or Karma Processing Incorporated in Delaware, USA, per RatePunk’s documentation.
Mailing address
Registered address for processing contact: 1000 West Street, Suite 1200, Wilmington, Delaware 19801, USA.