Cancel Scribd: Easy Method

What is Scribd

Overview

Scribd is a subscription service for ebooks, audiobooks, magazines and documents offering on-demand access to a large digital library.

Members access content across web, iOS and Android apps and may retain previously unlocked content per Scribd's model.

Who uses it

Scribd is used by readers who want unlimited-style access to many titles for a monthly fee.

It is available to users in Nigeria via the web and via local App Store / Google Play billing where supported.

How to cancel Scribd

Cancel on the web (cards, PayPal, Google Pay, Apple Pay)

• Log into the Scribd website and go to your Account page.
• Under "Subscription & Payment Details" click “End My Subscription” or “Cancel Subscription”.
• Your access remains until the end of the current billing cycle.
• See Scribd's support article: How to cancel your subscription.

Cancel via Apple App Store (iOS/macOS)

• Open your Apple ID settings and go to Subscriptions.
• Select Scribd (or Everand) from the subscription list and tap Cancel Subscription.
• Renewals are managed by Apple; Scribd cannot cancel App Store subscriptions for you.
• See Scribd's App Store cancellation help: How to cancel your subscription.

Cancel via Google Play (Android)

• Open the Google Play app or visit play.google.com and go to My Subscriptions.
• Select Scribd (or Everand) and choose Cancel Subscription.
• Google Play handles billing and refunds for purchases made through Google.
• See Scribd's guidance for Google Play cancellations in their help center link above.

What happens when you cancel

Access after cancellation

When you cancel a Scribd subscription purchased via the web, you keep access until the end of your current billing period.

For App Store and Google Play subscriptions, access typically continues until the paid period ends as managed by those stores.

Renewals and billing

Web subscriptions stop renewing after you cancel; you are not billed again provided the cancellation completes successfully.

App Store and Google Play renewals are controlled by Apple and Google respectively; cancel there to stop future charges.

Account data

Your Scribd account and history remain unless you delete the account through Scribd’s settings or request account removal.

Saved or previously unlocked content may remain available per Scribd’s content access policy.

Will I get a refund?

Web purchases and eligibility

Scribd may issue refunds for web purchases within 30 days for technical issues, fraud, payment errors, unexpected or defective content, or unused subscription time.

No partial-period refunds are typically offered; you must contact Scribd support within 30 days to request review.

App Store and Google Play purchases

• App Store purchases: request refunds through Apple directly; Scribd cannot refund App Store charges.
• Google Play purchases: request refunds through Google; Scribd can provide information but cannot issue the refund itself.

Terms and exceptions

Scribd's Premium Terms of Sale state fees are non-refundable and non-creditable except at Scribd’s discretion (goodwill refunds).

Scribd also notes its refund guide does not affect your statutory rights where applicable.

See Scribd refund policy: Refunds.

Scribd plans and pricing

Overview of available prices

The following prices were listed on the Nigerian iOS App Store during 2025. Exact billing period and feature details were not specified in the app listing.

Price table

Your consumer rights in Nigeria

Local consumer protection

Consumers in Nigeria have rights under laws such as the Consumer Protection Council Act to fair terms and remedies for faulty services or products.

Those rights may provide additional remedies beyond Scribd’s stated 30-day refund policy.

How Scribd's policy interacts with local law

Scribd’s refund and cancellation policies set company practice but state they do not affect statutory rights where applicable.

If you believe local law gives you additional rights, contact Nigerian consumer protection authorities for guidance.

Practical steps for Nigerian consumers

• Keep receipts, transaction IDs and billing dates when you contact Scribd or app stores.
• If a platform (Apple/Google) charged you, request refunds directly from that platform first.
• Contact local consumer protection bodies if you cannot resolve a billing dispute through Scribd or the app store.

Customer experiences

Positive feedback

Some users praise Scribd’s large selection of ebooks and audiobooks and note value compared with competitors.

Positive reviews sometimes mention the ability to keep previously unlocked content after unsubscribing.

Common complaints

Many complaints relate to unexpected charges after cancellation or trouble stopping free-trial renewals.

Users report difficulty locating or using the cancel option on the web and in some cases successful cancellation only after contacting third parties.

Community reports and workarounds

Reddit and review sites show users sometimes used Everand or alternative routes when Scribd’s cancel button was missing.

Issues raised include aggressive ads, usage limits tied to uploads, and download or access errors for some content.

Documentation checklist

Essential items to have ready

• Account email associated with Scribd.
• Transaction ID, payment method and date of the charge.
• Receipt or invoice from Apple App Store / Google Play if applicable.
• Screenshots of your subscription page, billing history and any error messages.

Optional supporting information

• Copy of correspondence with Scribd or app stores about the issue.
• Brief timeline describing attempts to cancel or resolve the problem.
• Any bank or card statements showing the charge (mask account numbers as needed).

Common mistakes

Not cancelling in the correct place

Many users assume cancelling on the Scribd website will stop App Store or Google Play charges; it will not.

If you subscribed via Apple or Google, cancel through their subscription settings to stop renewals.

Assuming cancellation stops charges immediately

Cancelling usually stops future renewals but does not refund the current paid period unless you meet refund conditions.

Do not expect an automatic refund after clicking cancel; submit a refund request if you believe you are eligible.

Missing evidence when requesting refunds

Failing to provide transaction IDs, receipts or screenshots delays review and reduces chances of a timely resolution.

Collect the checklist items above before contacting support to avoid common delays.

Comparative recap

Quick method comparison

The table below compares web, Apple App Store and Google Play cancellation and refund handling at a glance.

Comparison table

After cancelling

Verify cancellation

After cancelling, check your Scribd account subscription page and your email for a cancellation confirmation.

If you used Apple or Google, confirm cancellation in your Apple ID or Google Play subscription list.

Where to get help

• Scribd cancellation help: How to cancel your subscription
• Scribd refunds information: Refunds
• Scribd Premium Terms of Sale: Cancellations & Refunds

Next steps if issues persist

If you still see charges after cancelling, gather your documentation and contact the billing platform (bank, Apple, or Google) and Scribd support.

If unresolved, consider filing a complaint with Nigerian consumer protection authorities and keep records of all correspondence.

Address

Scribd corporate address

Scribd does not list a Nigeria-specific postal address for cancellations or correspondence.

Corporate headquarters address:

Mailing address

460 Bryant Street, #300

San Francisco, CA 94107-2594 USA