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Cancellation service #1 in Nigeria
Sofascore is a sports scores and analytics app that provides live scores, heatmaps, xG stats and league coverage for many competitions worldwide.
The app is used for real-time match updates, statistics and optional premium features such as ad removal and advanced analytics.
Users subscribe to remove ads or access premium analytics like "Sofascore Analyst" or AI insights.
Subscriptions are managed through the platform used to purchase (App Store, Google Play) or via a Sofascore account on the web/in-app.
After cancelling, you typically retain access until the end of the current paid period.
Access is not usually removed immediately unless stipulated by the platform.
Cancellation stops automatic renewal at the end of the billing cycle; you will not be charged for the next period.
Always check your platform subscription page to confirm the status and next billing date.
Your Sofascore account and stored preferences usually remain; cancelling a subscription does not necessarily delete your account.
If you want data removed, contact support and request account deletion or data removal explicitly.
Sofascore’s published information does not explicitly promise a universal 14-day cooling-off refund period.
Refunds often depend on the platform (Google Play or App Store) and the specific purchase circumstances.
Below are the main plans and prices as found in the verified listing. Exact pricing may vary by store and region.
| Plan | Price | Period | Features |
|---|---|---|---|
| Sofascore Analyst | €1.56 | One-time or unspecified | Sofascore Analyst features (premium analytics) |
| Remove Ads - 1 month | €0.23 | Monthly | Removes all ads for 1 month |
| Remove Ads - 1 year | €0.66 | Annual | Removes all ads for 1 year |
Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, blanket “no refund” policies can be unlawful.
Consumers may be entitled to cancel and obtain refunds for services not rendered or unsatisfactory service.
If you cannot resolve a refund with the vendor, possible routes include regulators, consumer protection bodies or the courts.
Document your claim and the vendor’s response before escalating to authorities or legal action.
Many users praise Sofascore’s clean design, intuitive interface, heatmaps, xG stats and broad league coverage.
Some third‑party analyses report high ratings and strong safety/legitimacy scores for the app.
Frequent complaints include app crashes, delayed alerts, inaccuracies in live updates and intrusive ads.
Other users report instability, lag and dissatisfaction with how errors are corrected or handled.
Sofascore is widely used and valued for rich stats, but experiences vary by league, device and matchday load.
Consider trial or short-term subscriptions to confirm the service meets your needs before committing long-term.
A common error is trying to cancel via the Sofascore app while the subscription was purchased through the App Store or Google Play.
Always check which store charged you and cancel there to stop renewals.
Users sometimes assume cancellation is immediate; if you cancel after renewal you may still be charged for the current period.
Cancel before the next billing date and confirm the subscription status in your store account.
Believing a blanket "no refund" policy is always enforceable can be a mistake in Nigeria, where such clauses may be deemed unfair.
Document issues and pursue refunds through the platform, vendor support or via consumer protection if necessary.
The table below compares cancellation routes, refund possibilities and practical notes for each method.
| Method | How to cancel (short) | Refund option | Notes |
|---|---|---|---|
| App Store (iOS/iPadOS) | Settings → Subscriptions → Cancel Subscription | Platform refund process; varies | Use Apple’s purchase history to request refunds if eligible. |
| Google Play (Android) | Play Store → Subscriptions → Cancel Subscription | Report a problem via Play Store; email [email protected] also possible | Google Play provides "Report a problem" for purchases; outcomes vary by case. |
| Web / in-app Sofascore account | Log into account → Billing/Subscription/Manage account → Cancel | Contact [email protected]; refund depends on circumstances | Direct vendor requests may be necessary for non-store purchases or account issues. |
Check your platform subscription page to confirm the status and the date access ends.
Keep screenshots or confirmation emails showing the subscription has been cancelled.
Vrbani 4, 10000, Zagreb, Croatia.
No Nigeria-specific postal address was found in the verified records.
Email: [email protected].
For platform purchases, also check your App Store or Google Play purchase history and support pages for refunds and dispute processes.
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.