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Cancellation service #1 in Nigeria
Tripp is a digital wellness app that offers guided meditation, immersive visuals, and AI‑driven experiences for calm, focus, and sleep.
It is available on mobile (iOS and Android), web, and VR platforms such as Meta Quest and Apple Vision Pro.
Core features include personalized sessions, VR relaxation environments, and programs for emotion regulation and stress relief.
Users can subscribe monthly or annually, or purchase lifetime access where offered.
After you cancel, you retain access to TRIPP until the current billing period ends.
No further subscription charges will be applied once cancellation takes effect.
Cancellations prevent future renewals but do not prorate past charges for the period already paid.
Confirm cancellation in the store or on the website and keep the confirmation as proof.
Canceling a subscription does not necessarily delete your account or personal data.
If you want account deletion, follow the account settings or contact support via the help pages.
Subscriptions (monthly or annual) are generally non‑refundable once billed.
Lifetime purchases (one‑time payments) are also non‑refundable according to Tripp's stated policy.
There is no clear statutory 14‑day cooling‑off right mentioned in Tripp's help or terms for these digital subscriptions.
| Plan | Price | Period | Features |
|---|---|---|---|
| TRIPP Mobile Premium (Annual) | €57.00 (approx.) | Annual | Full mobile app access, AI‑guided wellness, Calm, Focus, Sleep |
The listed price is an approximate conversion; Tripp may show local prices in the Nigerian App Store (e.g. ₦79,900) or other regional stores.
Tripp does not publish a single global EUR price per region; actual charges depend on your store and currency.
Under Nigerian consumer protection law, you have a right to redress for defective, misdescribed, or non‑delivered digital goods and services.
Statutory 'cooling‑off' rules for digital subscriptions are limited if content is delivered immediately.
Many users praise Tripp for immersive visuals, guided meditations, and meaningful personal benefits like stress relief and emotional awareness.
Some VR users report strong relaxation and helpful personalization via Tripp's features.
Users have reported difficulty cancelling trials or subscriptions and sometimes find support unhelpful or slow to respond.
Bugs are reported by some users: sessions failing to load, freezing, or visual issues; others find content cluttered or updates slow.
Example: Trying to cancel via the Tripp website when you subscribed through the App Store or Google Play.
You must cancel through the store that processed the payment (Apple, Google, Meta) unless you subscribed directly on Tripp.com.
Example: Waiting until after a renewal to start a dispute with no prior cancellation proof.
Always cancel before the next billing date and keep screenshots, confirmation emails, and timestamps to support any refund or chargeback claim.
| Method | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| iOS (App Store) | Settings → your name → Subscriptions → find TRIPP → Cancel | Very unlikely (non‑refundable) | Access until current billing period ends |
| Android (Google Play) | Play Store → profile → Payments & Subscriptions → Subscriptions → Cancel | Very unlikely (non‑refundable) | Access until current billing period ends |
| Web (Tripp.com) | Log in → My Account → Manage Subscription → Cancel | Very unlikely (non‑refundable) | Access until current billing period ends |
| Meta Store (Quest) | Cancel via Meta mobile app or Meta VR device subscription settings | Very unlikely (non‑refundable) | Access until current billing period ends |
Refunds are rare regardless of purchase method; discretionary exceptions may be granted by Tripp support in special cases.
If you need a refund for an unauthorized charge, contact your bank in addition to Tripp support.
You should receive cancellation confirmation from the store or Tripp; retain that confirmation for your records.
You will continue to have access until the paid period ends and will not be charged again after cancellation.
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If you need to send written correspondence, include your account details, order references, and a clear request for cancellation or refund.
Keep copies of everything you send and any reply you receive for potential disputes or bank chargebacks.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.