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Cancellation service #1 in Nigeria
VSCO is a photo and video editing app with member subscriptions that add presets, tools and cloud features. It offers both Plus and Pro membership levels across mobile and web platforms.
Memberships are sold through the App Store, Google Play, and web (Stripe) and include recurring billing. Billing and cancellation follow the platform used to subscribe.
After cancellation you typically retain access until the end of the current paid period. Premium tools and presets will be disabled when the subscription expires.
Automatic renewal stops at the end of the billing cycle. No new charges will be made after the paid period finishes if cancellation succeeded through the platform.
Your VSCO account and uploaded content usually remain unless you delete the account. Cancelling membership does not automatically delete your VSCO data.
VSCO is unable to issue refunds directly to users. Refunds must be requested through the platform where you purchased the subscription.
Pricing varies by platform and local App Store conversion. The examples below reflect approximate EUR equivalents from Nigerian listings.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Yearly Plus | €31.20 (approx) | Yearly | Plus membership - mobile tools, 200+ presets, video editing, community access |
| Monthly Plus | €2.06 (approx) | Monthly | Plus membership - mobile tools, 200+ presets, video editing, community access |
| Yearly Pro | €18.70 (approx) | Yearly | Pro membership - full suite mobile & desktop tools, AI Lab, Lightroom integration, Pro presets, portfolio, cloud sync |
| Monthly Pro | €4.31 (approx) | Monthly | Pro membership - full suite mobile & desktop tools, AI Lab, Lightroom integration, Pro presets, portfolio, cloud sync |
Note: Prices are based on Nigerian App Store listings in ₦ and converted approximately to EUR using a rate of ₦1,600 = €1. Actual billing may vary with taxes and exchange rates.
Nigerian consumer protection generally requires clear description of digital goods and fair cancellation/refund terms. VSCO’s published policy relies on platform rules (Apple, Google, Stripe).
Users often try to cancel through VSCO or email support when the subscription was purchased via Apple or Google. Platform subscriptions must be cancelled in the store used to subscribe.
Many assume VSCO will refund directly; however VSCO cannot issue direct refunds for App Store or Google Play purchases. Always request refunds through the original platform.
This table summarises how to cancel and where to request refunds per platform. Use it to identify the correct channel quickly.
Apple and Google manage subscriptions and refunds directly. Web (Stripe) subscriptions require managing billing via the account portal and may follow merchant/Stripe processes.
| Platform | How to cancel | Refund route | Can VSCO cancel for you? | Refund window |
|---|---|---|---|---|
| App Store (iOS) | Cancel via iPhone/iPad Settings → Subscriptions or App Store subscription management. | Request refund via Apple (Apple decides case-by-case). | No - Apple manages cancellations. | Varies |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions. | Request refund via Google Play. | No - Google manages cancellations. | May refund if requested within 48 hours (Google Play) |
| Web (Stripe) | Sign in to VSCO → Account → Manage Billing to access Stripe portal and cancel. | Contact Stripe/merchant billing or VSCO through the billing portal; VSCO staff cannot cancel for you. | No - cancellation handled by user via Stripe portal. | Varies (merchant/Stripe) |
Verify your subscription status in the platform’s subscription page and check for a confirmation email or receipt. Monitor your bank or card for any unexpected charges.
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Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.