Cancel Whitepages: Easy Method

What is Whitepages

Service overview

Whitepages is an online directory and people-search service that offers phone, address, contact lookups, and premium background reports.

It sells subscriptions and one‑time reports through its website and mobile app stores to provide detailed lookup results.

Who uses it

Individuals use Whitepages for contact searches, background checks, and ancestry or verification purposes.

Services and pricing are presented in US dollars and managed by Whitepages, a US-based company.

How to cancel Whitepages

Cancel on the Whitepages website

• Log into your Whitepages account on the website.
• Go to "My Account" → "Purchases & Billing".
• Scroll to "Subscription Status" and click "Cancel Auto-Renewal".
• You will retain access until the end of your current billing cycle.
• Source: howtodeletemy.com.

Cancel via mobile platforms or phone

• If you subscribed through Google Play, cancel in your Google Play account (Google handles billing).
• If you subscribed via the Apple App Store, cancel or request refunds through Apple Support; Whitepages cannot issue refunds for iOS purchases.
• You can also call Whitepages customer service at 800‑952‑9005 (US) and request cancellation and written confirmation.
• Sources: donotpay.com, howtodeletemy.com.

What happens when you cancel

Access and service period

Cancelling stops auto‑renewal but does not immediately remove your access.

You typically keep full access until the end of the paid billing cycle for which you already paid.

Billing and account status

No prorated refunds are normally provided for partial months after cancellation.

If you cancel through a third party (Apple/Google), billing and refunds are handled by that platform.

Data and records

Your account and any saved reports remain unless you request deletion from Whitepages.

For privacy or deletion requests you may contact the Whitepages Privacy Manager at the address below.

Will I get a refund?

Standard refund policy

Whitepages does not offer refunds or credits for partial months; cancellation prevents future charges but does not prorate the current period.

Refunds are generally at the provider's discretion and depend on how you purchased the subscription.

Platform-specific exceptions

• iOS/App Store purchases: refunds must be requested through Apple Support - Whitepages cannot issue these refunds.
• Google Play purchases: Whitepages may issue a refund if contacted with account details, but Google handles the initial billing and refund mechanisms.
• If you believe you were charged without authorization, you can contact your bank for a chargeback as a last resort.

Whitepages plans and pricing

Pricing table

Notes and sources

Prices are published in US App Store listings and public reviews; regional or Nigeria-specific pricing is not publicly available.

Conversion to local currency or regional pricing was not found in public sources.

Your consumer rights in Nigeria

Legal context

Whitepages is a US-based service; Nigerian consumers may face limits when seeking remedies directly from the provider.

Nigeria has consumer protection enforcement through bodies such as the Federal Competition and Consumer Protection Commission (FCCPC).

Practical steps and remedies

• Contact Whitepages first and ask for written confirmation of cancellation and any refund decision.
• If the charge is unauthorized, contact your Nigerian bank or card issuer to dispute the transaction.
• If unresolved, consider filing a complaint with the FCCPC or seeking advice from local consumer‑protection resources.

Customer experiences

Positive feedback

There are few positive reviews; some long-term users reported satisfactory ancestry or research results in earlier years.

Positive comments are rare relative to criticisms and often reference occasional useful reports.

Negative feedback

Many reviewers report bait‑and‑switch tactics such as $1 trial periods that convert to recurring charges.

Common complaints include outdated or inaccurate data, difficulty cancelling, poor customer support, and repeated unauthorized charges.

Documentation checklist

What to prepare before contacting Whitepages

• Account email address and username used for the subscription.
• Order number, receipt, or transaction ID from your email or app store receipt.
• Screenshot of the subscription entry in your Whitepages account or app store.
• Dates of charges and copies of bank or card statements showing the transactions.

Proof to request refunds or disputes

• Correspondence with Whitepages support (emails, ticket numbers).
• Phone call details: date, time, representative name, and confirmation number if provided.
• App Store or Google Play purchase receipts when applicable.

Common mistakes

Trying to cancel in the wrong place

A common error is attempting to cancel an App Store or Google Play subscription on the Whitepages website.

If you subscribed via Apple or Google, you must cancel through that platform, not the Whitepages site.

Assuming automatic refunds

Many users assume cancelling entitles them to a prorated refund; Whitepages generally does not provide partial‑month refunds.

Expect to retain access until the period ends but not to receive a pro rata credit unless the provider or platform decides otherwise.

Comparative recap

Quick comparison table

How to read this table

Use the table to identify where you made the purchase so you can cancel in the correct place.

If in doubt, gather documentation and contact the platform (Apple/Google) and Whitepages support together.

After cancelling

Next steps

• Keep any cancellation confirmation emails or screenshots of the subscription status showing cancellation.
• Monitor your bank or card statement for any unexpected future charges for at least one billing cycle.
• If charged after cancellation, contact Whitepages and your card issuer immediately.

Where to get help

• Whitepages account and billing: follow the website cancellation steps and support channels on Whitepages.
• Apple/App Store help: Apple Support for iOS refunds and subscription management.
• Google Play help: Google Play Support for subscription cancellations and refunds.
• General guides: howtodeletemy.com, donotpay.com.

Address

Mailing address

Whitepages Privacy Manager

2033 Sixth Avenue Suite #1100, Seattle, WA 98121

Notes about mailing

This is a US-based address; there was no official Nigerian postal address found for Whitepages at the time of publication.

If you send postal requests, include full account details and request written confirmation of cancellation or data deletion.