Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Amazon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Amazon: Easy Method
What is Amazon (Nigeria)
Overview
Amazon in Nigeria refers to Amazon's services and shopping presence available to Nigerian customers, including the Amazon Bazaar (Amazon Haul) app and international Amazon storefronts used by buyers in Nigeria.
Scope
Services include online retail listings, app-based marketplaces, and digital subscriptions accessed from Nigeria. Local features and policies may differ from other countries and are not always separately published.
How to cancel Amazon (Nigeria)
Cancel via Web or Amazon app
- Sign in to Your Amazon account and go to "Your Orders".
- Find the order, choose "Cancel Order Items" for items that have not shipped.
- Confirm cancellation and wait for an email confirmation if successful.
Cancel via app stores / third‑party apps
- For purchases made through iOS App Store or Google Play, follow the store's subscription or purchase cancellation flow.
- For the Amazon Bazaar (Amazon Haul) app in Nigeria, follow the in‑app order controls; cancellation rules generally match the web/app process and are usually possible only before dispatch.
- If you cannot cancel, prepare to refuse delivery or return the item after it arrives per return instructions.
- Credit card refunds: typically 3 - 5 business days.
- Amazon gift card balance: near‑instant refund in many cases.
- Credit cards: typically 3 - 5 business days after processing.
- Debit/checking cards: can take up to 10 business days after processing.
- Gift card balances: often returned within 2 - 3 hours after processing.
- You have rights to refunds or replacements when goods are faulty, unsafe, misdescribed, or not fit for purpose.
- There is no established statutory "14‑day cooling‑off" rule for online purchases like the EU; reported 15‑day free return windows are retailer policies, not legal entitlements.
- The Amazon Bazaar (Amazon Haul) app has been praised for affordable fashion and lifestyle offerings and a reported free 15‑day return policy on some items.
- Some customers reported successful refunds for missing or lost packages after contacting Amazon support.
- Concerns exist globally about unreliable or unverified product reviews, which can mislead buyers.
- Users in Nigeria have reported occasional delivery delays, theft claims, and difficulties contacting Amazon by phone from within Nigeria.
- Order number and date (from "Your Orders").
- Payment method used (card, gift card, third‑party store).
- Confirmation email or screenshot of the order and cancellation attempts.
- Photographs of the delivered product and packaging.
- Return tracking number and courier proof of delivery/return.
- Any correspondence with seller or Amazon support (dates and transcripts).
- Amazon Help: Cancel Items or Orders
- Order cancellation and refund guide (overview)
- Information on refund processing times
- Summary of consumer rights under Nigeria's FCCPA
What happens when you cancel
Order status and processing
If cancellation is made before shipping, Amazon will usually stop fulfillment and send a confirmation email.
If the item already shipped, cancellation will not stop delivery and you must return the item after receipt.
Account and subscription effects
Cancelling an order does not affect unrelated subscriptions or saved account data.
Cancelling a subscription through an app store may require cancellation via that store to stop future renewals.
Will I get a refund?
Refunds for cancelled orders
If you cancel before shipping you should receive a refund. Timing depends on payment method.
Refunds for returns after delivery
When you return a delivered item, Amazon processes refunds after the return reaches their facility and is inspected.
Exceptions and special notes
Some app‑specific or third‑party store purchases may follow the App Store / Google Play refund rules rather than Amazon's standard timing.
Local consumer law may provide remedies for faulty or misrepresented goods beyond Amazon’s policy.
Amazon (Nigeria) plans and pricing
Common services
Pricing information for Amazon services in Nigeria is limited and not always published in local currency.
Available indications
| Service | Typical price (as reported) | Notes |
|---|---|---|
| Prime Video | Approx. $5.99 / ~2,300 NGN per month | No official EUR option reported; prices may vary by payment method and region. |
| Amazon Prime (full benefits) | Varies | Local availability and pricing not clearly published for Nigeria. |
| Amazon Bazaar / Amazon Haul offers | Varies | Promotions include low‑priced items (often under NGN 15,000) and free delivery over NGN 30,000 on some offers. |
Your consumer rights in Nigeria
Legal framework
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 protects consumers from blanket "no refund" policies and requires remedies for faulty or misrepresented goods.
Court decisions have reinforced refund and replacement rights in consumer disputes.
Practical implications
Customer experiences
Positive feedback
Negative feedback and limitations
Documentation checklist
Essential information to have
Evidence for returns or disputes
Common mistakes
Attempting to cancel after dispatch
Customers often try to cancel an order after it has shipped; cancellation will usually fail in this case.
The correct step is to refuse delivery (if possible) or to follow the return process after receipt.
Using the wrong support channel
Some buyers expect phone support in Nigeria; Amazon phone support may not be available from Nigeria and will delay resolution.
Use chat or email support through your Amazon account and keep records of all communications.
Comparative recap
Quick comparison
Key points at a glance
| Action | When allowed | Typical refund timing | Notes |
|---|---|---|---|
| Cancel before shipping | While order status = "Not shipped" | Credit card: 3 - 5 business days; Gift card: near‑instant | Usually successful; confirmation email sent |
| Cancel after shipping | Not allowed to stop shipment | Refund after return processed (3 - 10 business days depending on method) | Must return item following Amazon returns process |
| App store purchases | Subject to App Store / Google Play rules | Varies by store policy | Follow the respective store's cancellation/refund flow |
After cancelling
What to monitor
Watch your email for cancellation confirmation and refund notifications from Amazon.
Check the payment account or gift card balance for the refund within the stated timeframes.
Helpful links and contacts
Address
Possible local address
Shop No. 10, PLATEAU PLAZA, Trade Fair, Lagos, Nigeria.
Note: This address is listed in available notes but has not been independently verified as an official cancellation correspondence address for Amazon.
When to use a physical address
Prefer in‑app or web support and documented online communication; use a physical address only if requested or when sending formal, traceable documents.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.