Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Amazon Prime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Amazon Prime: Easy Method
What is Amazon Prime
Overview
Amazon Prime is a subscription service from Amazon that bundles benefits such as Prime Video access and other Amazon features depending on region. In Nigeria, the most commonly available option is Prime Video on a monthly basis.
Core benefits
Prime Video gives access to Amazon's streaming library and may include a 7-day free trial for new subscribers. Full Prime benefits (shipping, others) are not widely documented for Nigeria.
How to cancel Amazon Prime
Cancel via Amazon website (recommended)
- Sign in to your Amazon account on the web.
- Go to Your Account > Prime Membership.
- Choose Manage Membership > End Membership/Cancel.
- Choose whether to cancel immediately (possible prorated refund) or let it run until renewal.
Cancel via app stores (if billed through them)
- If your Prime subscription is billed through Google Play or the Apple App Store, cancel it in that store - not via the Amazon website.
- Reddit reports indicate Amazon customer support may not accept website cancellations for subscriptions billed by third parties.
What happens when you cancel
Access after cancellation
If you cancel immediately you may lose access to Prime Video and other Prime benefits right away unless you choose to retain benefits until the end of the billing period.
If you let the membership run to the next renewal date, access continues until that date and then stops.
Account and data
Your Amazon account remains active for purchases and order history after Prime ends.
Content you purchased remains available, but Prime-only benefits and downloads tied to a Prime membership may be removed.
Will I get a refund?
Standard refund conditions
Prorated refunds are commonly available if you cancel early in a billing cycle and have unused benefits.
If you have not used Prime benefits at all during the billing period, you may be eligible for a full refund.
Exceptions and local law
- Refunds may be handled differently if billed via Google Play or Apple App Store - cancel at the billing provider.
- Under Nigerian law (FCCPA 2018), blanket "no-refund" clauses are not lawful; consumers retain rights to refunds for defective, unsafe, or misdescribed services.
For more on refunds and examples, see a Prime cancellation guide: Talk About Nigeria.
Amazon Prime plans and pricing
Available plans (summary)
The primary documented plan for Nigeria is Prime Video monthly. Annual or full Prime plans with shipping are not documented for Nigeria.
Pricing details
| Plan | Price | Period | Features |
|---|---|---|---|
| Prime Video Monthly | €1.77 (approx. ₦2,300/month) | Monthly | Prime Video library access; 7-day free trial |
Your consumer rights in Nigeria
Legal protections
Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers cannot be denied refunds by blanket "no-refund" terms.
The law entitles consumers to redress, including refunds or replacements for services that are defective, unsafe, or misdescribed.
How this applies to Prime
- Amazon's written terms do not override statutory rights in Nigeria.
- If you face refusal of a lawful refund, FCCPA remedies and complaints to consumer authorities are available.
Legal commentary: LinkedIn analysis.
Customer experiences
Positive feedback
Some users appreciate Prime Video's library and convenience for streaming content.
Positive reviews are relatively few compared with negative reports on review platforms.
Negative feedback
- Delivery and customer service complaints for wider Amazon services (delays, lost packages).
- Refund and cancellation confusion, especially when billing is handled by Google Play or the App Store.
- Reports of long delays for returns and refunds in some cases.
See user reports and reviews on Trustpilot and Reddit for more examples.
Documentation checklist
Before you contact support
- Amazon account email and login details.
- Subscription receipt or billing statement showing the Prime charge.
- Evidence of unused benefits (if you will request a full refund).
If billed via third parties
- Proof of billing provider (Google Play or Apple App Store) charges.
- Transaction IDs from your bank or store receipts.
Common mistakes
Attempting the wrong cancellation route
Many users try to cancel on Amazon's website even when the subscription is billed through Google Play or the App Store.
If billing is via a store, that store controls the subscription and refunds; website cancellation may not stop future charges.
Missing refund eligibility details
Users sometimes cancel without checking prorated refund options or without documenting unused benefits, which can reduce chances of recovery.
Always review options shown during cancellation and keep screenshots or confirmation emails.
Comparative recap
Plan comparison
| Plan | Monthly price | Trial | Main features | Refund notes |
|---|---|---|---|---|
| Prime Video Monthly | €1.77 (~₦2,300) | 7-day free trial | Streaming library access | Prorated/full refund possible if unused |
| Full Prime (shipping, etc.) | Not widely available in Nigeria | Varies / Not documented | Shipping & additional benefits (not documented for Nigeria) | Pricing and refund terms vary by region; check local availability |
Key takeaways
Prime Video is the primary available subscription for Nigerian customers; billing source affects cancellation and refund handling.
Know your billing channel, document charges, and use FCCPA protections if a lawful refund is denied.
After cancelling
What to monitor
- Check your bank or card statement for stop of recurring charges after cancellation.
- Keep the cancellation confirmation email or screenshot for records.
Helpful links and next steps
- Prime cancellation guide: Talk About Nigeria
- User reports on cancellation issues: Reddit thread
- Reviews and complaints: Trustpilot
Address
Primary correspondence address
Amazon.com, Inc.
P.O. Box 81226 2021 7th Avenue Seattle, Washington 98108-1226 United States
Contact tips
When writing, include your account email, order or subscription IDs, and a clear request for cancellation and refund where applicable.
Send copies of supporting billing evidence and reference relevant consumer rights if you encounter refusal under Nigerian law.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.