Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel MyUS: Easy Method
What is MyUS
Overview
MyUS is a US-based package consolidation and international shipping service that provides shoppers outside the United States with a US mailing address, consolidation, and international delivery.
Services include membership plans, parcel consolidation, forwarding, and an optional shopping service (Shopping.myus.com) that can place orders on your behalf.
Main services
MyUS offers membership tiers (monthly, annual, business) and a free Single Package option for basic forwarding without consolidation.
Shopping.myus.com can place orders for you, but processed orders and app-store subscriptions follow separate cancellation rules; see links for details.
How to cancel MyUS
Cancel an annual or other direct membership
- Prepare a written cancellation notice (email, fax, postal mail, or use your online account).
- Include your full name, MyUS account number, and clearly state you request cancellation and a prorated refund for any unused annual portion.
- Send via the method you prefer and keep proof of transmission; refunds for prorated annual membership are processed within ten business days after successful cancellation. MyUS terms
Cancel Shopping.myus.com orders and app subscriptions
- Shopping.myus.com orders: once processed they generally cannot be changed or cancelled. If MyUS cancels for stock, pricing, or legal/export reasons you will receive an automatic refund. Shopping help
- App-platform subscriptions (Apple App Store or Google Play): cancel through that platform’s subscription management; MyUS cannot cancel those subscriptions for you. App-store guidance
What happens when you cancel
Account access and services
After cancellation your ability to create new shipments, consolidate packages, or access member-only features will end according to the plan terms and billing cycle.
Existing packages in MyUS possession may still be processed per storage and forwarding rules; check your account for package status.
Renewal and billing
Auto-renewal will be stopped once cancellation is processed for subscriptions managed by MyUS.
Monthly and setup fees are explicitly non-refundable; annual plans receive a prorated refund for unused time when cancelled correctly. Terms
Data and records
MyUS will retain account and transaction records per its policies; request copies before cancelling if you need proof of purchases, shipments or refunds.
Keep your own copies of order numbers, tracking, and correspondence to support any refund or dispute.
Will I get a refund?
Membership refunds
Annual membership: eligible for a prorated refund of the unused portion when cancelled via written notice or online account. Refunds are processed within ten business days. Terms
Monthly and setup fees: non-refundable under MyUS terms.
Order and shipping refunds
- If MyUS cancels a Shopping.myus.com order due to stock issues, pricing errors, or export restrictions, you will typically receive a refund (items plus shipping) to the original payment method within about 14 days. Order cancellations
- If you request cancellation after an order is processed, seller or MyUS fees and return-shipping costs may apply and will usually be borne by you.
MyUS plans and pricing
Membership plans (summary)
The main membership options include monthly Premium, annual Premium, Single Package (no fee), and Business membership.
Prices shown are approximate conversions to EUR; check MyUS for current USD pricing and regional shipping costs. Shipping to Nigeria
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Membership (monthly) | €8.54 | Monthly | Free storage for 30 days, unlimited shipping, free package consolidation |
| Premium Membership (annual) | €51.50 | Annual | Same as monthly but billed yearly |
| Single Package Membership | €0.00 | Monthly | No membership fee, basic shipping without consolidation |
| Business Membership | €8.54 | Monthly | Priority login, free photos, free returns, free special instructions, consolidation |
Your consumer rights in Nigeria
What MyUS terms state
MyUS terms provide a prorated refund for annual membership cancellations and specify monthly/setup fees are non-refundable.
Order cancellations by MyUS for stock, pricing or export reasons generally trigger automatic refunds within about 14 days. Order policy
Nigerian consumer protections (local rights)
Nigerian consumer protection frameworks may grant additional rights regarding unfair contract terms, transparency, and refunds that can complement or override company policies.
If you believe terms are unfair or unclear, you may contact local consumer protection authorities or seek legal advice to enforce local rights. Guidance on local rights
Customer experiences
Positive feedback
Many users value the ability to shop from US retailers, consolidate shipments, and access items not available locally.
Some reviews praise fast processing, reliable packaging, and helpful live-chat support. Trustpilot
Negative feedback
Frequent complaints include high or unexpected shipping and handling fees, lack of pricing transparency, and extra charges such as customs or storage.
Other issues reported are slow or unresponsive customer service, delayed package logging, and disputes over charges; some users on Reddit describe deceptive billing practices. Reddit
Documentation checklist
Required documents
- MyUS account number and full account name.
- Order numbers or shipment tracking numbers (for order or package issues).
- Proof of payment or receipt for membership fees or orders.
How to prepare and send
- Write a clear cancellation statement including date, account details, and requested refund (if applicable).
- Send via email, fax, postal mail to MyUS or use the online account cancellation; keep copies and proof of delivery.
- Retain all correspondence and any confirmation numbers until refunds and account closure are complete.
Common mistakes
Billing and refund misunderstandings
Many users expect immediate refunds; in practice prorated annual refunds are processed within ten business days and order refunds typically take about 14 days if MyUS cancels.
Another common mistake is assuming monthly or setup fees are refundable when MyUS terms state they are not.
Communication and process errors
Attempting to cancel an app-store subscription through MyUS instead of via Apple or Google leads to continued billing; always cancel in the platform where you subscribed.
Failing to include the account number or proof of payment in your cancellation notice can delay processing and refunds.
Comparative recap
Quick comparison table
| Topic | Membership (Annual/Monthly) | Shopping.myus.com orders | App-store subscriptions |
|---|---|---|---|
| How to cancel | Written notice (email, postal, fax, or online account) | Orders processed generally cannot be changed or cancelled | Cancel via Apple App Store or Google Play only |
| Refunds | Annual = prorated refund; monthly/setup = non-refundable | If MyUS cancels for stock/pricing/export, refund to original payment method (~14 days) | Refunds and cancellations governed by app store policies, not MyUS |
| Processing time | Prorated annual refunds within 10 business days | Order refunds usually processed within about 14 days | Varies by app store policy and region |
| Possible extra fees | Storage, shipping, customs, and return-shipping may apply | Seller or return fees may be charged if you cancel after processing | App store transaction fees and platform rules apply |
Key takeaways
Cancel annual subscriptions in writing and keep proof; expect a prorated refund within ten business days.
Use platform-specific cancellation for app-store subscriptions and check Shopping.myus.com order status before expecting changes.
After cancelling
Next steps to monitor
Check your bank or card statement for the refund and allow the stated processing times (10 business days for annual membership; ~14 days for certain order refunds).
If a refund does not appear, follow up with MyUS support and provide your cancellation proof and account details.
Useful links
- MyUS Terms & Conditions
- Shopping.myus.com ordering help
- Guidance on app-store subscription cancellations
Address
Postal address for cancellations
Send written cancellation notices to:
MyUS.com, 5901 Breckenridge Parkway, Suite A, Tampa, Florida 33610, United States of America
Practical tips when mailing
Include your account number and copy of any receipts. Use tracked or certified mail where possible and retain proof of sending.
Also keep electronic copies of emails or online cancellation confirmations until your account shows closed and any refund appears.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.