Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Airdroid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Airdroid: Easy Method
What is AirDroid
Overview
AirDroid is a service and app that allows file transfer, device management, and remote control between mobile devices and PCs. It offers both free and subscription features for syncing, mirroring, and managing devices.
Common uses
Users commonly use AirDroid to move photos and videos, mirror screens, control a phone from a computer, and back up or manage messages and files.
How to cancel AirDroid
Cancel on Google Play
- Open Google Play Store → Menu → Subscriptions → select AirDroid subscription → tap Cancel subscription.
- Your access remains until end of paid period.
Cancel on App Store (iOS)
- On your iOS device go to Settings → [your name] → Subscriptions → tap AirDroid subscription → tap Cancel Subscription.
- You keep access until the next billing date.
Cancel on Web (AirDroid Official Website)
- Log into your AirDroid account on the website → go to Account info or Manage Product(s) → select the product → disable auto‑renew or cancel subscription.
- Subscription remains active until end of current billing cycle.
What happens when you cancel
Access after cancellation
When you cancel a subscription via Google Play, App Store, or the AirDroid website, you retain access to paid features until the end of the current paid period.
Auto‑renewal and billing
Cancelling stops future automatic renewals but does not typically prorate or shorten the current billing cycle. You must turn off auto‑renew to prevent next billing.
Account data
Cancelling your subscription does not necessarily delete your AirDroid account or stored data. If you delete the account, some refunds or support options may be affected.
Will I get a refund?
General refund policy
AirDroid generally does not offer refunds outside its specified cancellation window. If auto‑renew is off, you can cancel at any time but refunds for unused periods are not guaranteed.
Monthly and annual billing exceptions
- Monthly billing: If billed monthly and you have not used the service within the first 7 days of the new billing cycle, you may request cancellation and refund for that cycle.
- Annual billing: If billed annually, you can request cancellation and refund within 7 days of purchase or the start of a new billing cycle.
Timing and limitations
- If the refund request is approved, refunds are sent back to the payment account within 45 working days after cancellation approval.
- Requests after the 7‑day window or where service has been used are generally not refunded; you may only stop future renewals.
- Nigeria does not provide a universal 14‑day automatic refund right for this service; AirDroid uses a 7‑day window.
AirDroid plans and pricing
Available plans
AirDroid offers multiple plan types (free, monthly, annual, business tiers) depending on features and device limits.
Pricing summary
| Plan | Billing | Price | Key features |
|---|---|---|---|
| Free | - | Varies | Varies |
| Personal (Monthly) | Monthly | Varies | Varies |
| Personal (Annual) | Annual | Varies | Varies |
| Business / Enterprise | Varies | Varies | Varies |
Your consumer rights in Nigeria
Legal framework
Under Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have statutory protections against unfair contract terms and no‑refund statements that try to remove consumer rights.
Key rights under FCCPA
- Right to cancel advanced bookings/orders with only reasonable cancellation fees even if vendor states 'no refund' (Section 120).
- Right to return defective, substandard, or mismatched goods and receive a full refund (Section 122).
- 'No refund' policies that waive statutory rights are illegal and unenforceable (Sections 127, 129).
- In case of failure to perform service, consumer may get refund or damages (Section 130).
Remedies and enforcement
Consumers may lodge complaints with the Federal Competition and Consumer Protection Commission (FCCPC) or seek court redress if vendors fail to honour legal rights.
Relevant cases
- Patrick Chukwuma v. Peace Mass Transit Ltd: no‑refund policy held illegal; refund and damages awarded.
- Edem Ewa Ekeng v. Wakanow.com Ltd: no‑refund policy held illegal; refund ordered.
Customer experiences
Positive feedback
Many users praise AirDroid for quick local file transfers and straightforward photo/video downloads from Android to PCs without a cable.
Negative feedback
Complaints include unreliable mirroring/control, unstable performance, lag in streaming, and reports of poor or slow customer support response.
Refund and support issues
Some customers reported being refused refunds after deleting accounts or receiving unsatisfactory support on security flags or refund requests.
Documentation checklist
Essential documents to prepare
- Purchase receipt or subscription confirmation (from Google Play, App Store, or AirDroid website).
- Account email/username used for AirDroid and date of purchase or renewal.
- Proof of payment (bank or card statement showing the charge).
Supporting evidence
- Screenshots of subscription status, billing page, or error messages.
- Copies of communication with AirDroid support (ticket numbers, dates).
- Any logs or screenshots showing service failure or defects, if your claim is quality related.
Common mistakes
Deleting account before requesting refund
Some users delete their account before asking for a refund. This can complicate or void refund requests because support may need an active account to verify charges.
Missing the refund window
Many refund denials occur because users request refunds after the 7‑day window for monthly or annual billing. Check dates carefully and act quickly.
Contacting the wrong channel
Requesting a refund from AirDroid support when the purchase was made via Google Play or the App Store can delay resolution. Contact the store where the charge appeared.
Comparative recap
How to cancel by platform
| Platform | How to cancel | Refund likelihood |
|---|---|---|
| Google Play | Open Google Play Store → Menu → Subscriptions → select AirDroid → Cancel subscription | Possible if within 7 days and unused; otherwise unlikely |
| App Store (iOS) | Settings → [your name] → Subscriptions → select AirDroid → Cancel Subscription | Possible via Apple review if within 7 days and unused; otherwise unlikely |
| Web (AirDroid website) | Log in → Account info / Manage Product(s) → select product → disable auto‑renew or cancel | Possible within 7 days; refunds handled by AirDroid policies and may take time |
After cancelling
Useful links
- AirDroid official website
- Google Play: Cancel a subscription
- Apple: Cancel subscriptions
- Federal Competition and Consumer Protection Commission (FCCPC)
Next steps if refund denied
- Gather all documentation listed above and recontact the store or AirDroid support.
- If unresolved, file a complaint with FCCPC or seek legal advice under FCCPA 2018.
Address
Contact address
Flat/RM C 21/F CMA Building 64 Connaught Road, Central, Hong Kong
Notes on contacting
Use this address for formal notices if required by the EULA or contractual terms. For billing disputes, begin with the store of purchase (Google Play, App Store) or AirDroid support.
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FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.