Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Akismet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Akismet: Easy Method
What is Akismet
Overview
Akismet is an anti-spam service operated by Automattic that scans comments and form submissions to detect and filter spam.
It integrates with WordPress and other platforms to block likely spam in real time and reduce manual moderation.
Purpose
Akismet aims to reduce unwanted, automated or repetitive content so site owners can focus on legitimate interactions.
The service runs as a subscription for continued protection and updates from Automattic.
How to cancel Akismet
Cancel via WordPress.com (web)
- Log into your WordPress.com account.
- Go to your Akismet account or purchases page, locate the subscription, and click "Edit" or "Cancel".
- Confirm the cancellation on the account page. Cancelling a site does not cancel the subscription automatically; you must cancel the subscription explicitly via your account.
Cancel via App Store or Google Play
- iOS (App Store): On iPhone or iPad go to Settings → your name → Subscriptions → select the subscription → tap "Cancel Subscription".
- Android (Google Play): Open the Play Store app → menu → Payments & subscriptions or Subscriptions → find the Akismet subscription → tap and cancel.
- For store purchases, you must cancel through Apple or Google; Automattic cannot cancel store-billed subscriptions for you.
Important notes on contact methods
- Do not rely on voicemail or generic contact forms for billing or cancellation - use the account page or the store where you purchased.
- If you need to correspond by post, use Automattic’s official mailing address (listed in the Address section).
What happens when you cancel
Service access and renewal
Cancellation stops future renewals for the subscription so you will not be billed again after the current paid period ends.
Typically you retain Akismet protection until the end of the paid billing cycle unless stated otherwise in your account.
Data and logs
Your spam history and settings may be retained according to Akismet's data retention policies, so export any records you need before cancelling.
If you need copies of logs or settings, download them from your account before the subscription ends.
Will I get a refund?
Refund policy
Yearly plans are eligible for a full refund if requested within 14 days of purchase.
Monthly plans are eligible for a full refund of the current month’s charges if requested within 7 days of purchase.
Exceptions and how to request
- Akismet offers a no-questions-asked refund if the request is within the applicable timeframe.
- If you purchased via Apple or Google Play, refund requests and outcomes are managed by Apple or Google according to their refund rules.
Akismet plans and pricing
Overview
| Plan | Billing cycle | Price |
|---|---|---|
| Personal / Professional / Business (names vary) | Monthly or Yearly | Varies |
Notes
No Nigeria-specific public pricing in euros was found. Akismet lists prices in US dollars globally and localised euro rates for Nigeria are not available.
Because pricing can change, check your Akismet or WordPress.com account for current plan names and charges.
Your consumer rights in Nigeria
Key rights under FCCPA 2018
Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, a blanket "no refund" policy is generally illegal.
Consumers have rights to cancel advance bookings or services (Section 120) and return defective or unsuitable goods/services (Section 122).
How this affects digital subscriptions
- Unfair contract terms cannot deprive consumers of statutory rights (Sections 127 - 129).
- Courts have ruled "no refund" policies void in Nigeria (for example, the Peace Mass Transit case, 2022).
- Digital products like software may present special cases but providers must clearly communicate terms and respect consumer protections.
Customer experiences
Positive reports
- Many users find Akismet effective at filtering spam in real time and reducing moderation workload.
- It is widely used and considered useful for automated spam detection across many WordPress sites.
Negative reports
- Some users report false positives where legitimate comments are marked as spam, impacting user experience.
- There are complaints about missed spammers and privacy concerns from a minority of reviewers.
Documentation checklist
What to gather before you cancel
- Account email and username used with WordPress.com or Akismet.
- Subscription ID or purchase reference from receipts.
- Proof of payment (credit card statement, PayPal receipt, or store receipt).
- Purchase date and screenshots of the subscription or billing page.
Where to find items
- Receipts and subscription details in your WordPress.com purchases or billing section.
- App Store or Google Play purchase history for store-billed subscriptions.
- Email receipts sent to the address on file at purchase.
Common mistakes
Cancelling a site instead of the subscription
Some users remove Akismet from a site but do not cancel the subscription on their account, so billing continues.
Always check the subscription entry in your WordPress.com account or the store subscription list and cancel there.
Using the wrong control panel or store
Store purchases (Apple/Google) must be managed through Apple ID or Google Play, not the Akismet account page.
Attempting to get a store refund directly from Automattic may delay resolution; follow the correct store process.
Comparative recap
Summary table
| Method | Where to cancel | Refund pathway | Notes |
|---|---|---|---|
| Web (WordPress.com) | WordPress.com account → Akismet purchases | Request from Akismet/Automattic; subject to 14/7 day rules | Must cancel subscription explicitly; cancelling a site is not enough. |
| iOS (App Store) | Apple ID Subscriptions in iOS Settings | Apple handles refunds per its policy | Cancel via Apple; Automattic cannot cancel Apple-billed subscriptions. |
| Android (Google Play) | Google Play → Subscriptions | Google handles refunds per its policy | Cancel via Google Play to stop renewals; refunds via Google. |
Key takeaways
- Cancel in the same place you purchased to stop billing and start any refund process.
- Check time limits: 14 days for yearly, 7 days for monthly for direct Akismet purchases.
- Remember Nigerian consumer protections may support refunds when unfair terms are applied.
After cancelling
Next steps
Save and export any logs or settings you need from Akismet before your access ends.
Monitor your payment method to confirm no further charges post-cancellation.
Getting support and useful links
- Akismet homepage
- WordPress.com (manage purchases)
- Apple - manage subscriptions
- Google Play - cancel subscriptions
Do not use voicemail or unspecified contact forms for billing or cancellation; use the account pages or store controls listed above.
Address
Mailing address
Automattic Inc.
60 29th Street #343, San Francisco, CA 94110, United States of America
Notes on correspondence
There is no Nigeria-specific postal address for cancellations. Use the account pages or store channels for timely processing.
If you send mail, include full subscription details and proof of purchase to help match your request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.