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Cancel Anytrans: Easy Method
What is AnyTrans
AnyTrans is a device management and data‑transfer application from iMobie that helps move, back up, and manage content on iOS and Android devices. It offers subscription and one‑time (lifetime) licensing options via the AnyTrans website and app stores.
The service includes features such as device-to-device transfer, backup/restore, media management, and application tools. Payment and support are handled by iMobie; purchases from app stores are managed through those stores.
Product overview
AnyTrans centralises device data transfer, backups, and file management in a desktop app and companion services. It targets users who need to move or copy data across phones and computers.
Where it's offered
AnyTrans is sold directly on the AnyTrans website and through app stores (Apple App Store, Google Play). Purchase location affects how you cancel and where you request refunds.
How to cancel AnyTrans
Cancel a web account (AnyTrans website)
- Sign in at the AnyTrans website and go to Personal Center → Preferences → Account Deletion.
- Follow identity verification prompts; account and personal data are deleted or anonymized within about 15 business days after verification. Source: AnyTrans privacy agreement.
Cancel subscriptions and store purchases
- Purchased via AnyTrans website: Contact iMobie Support or email [email protected] to cancel subscriptions - account deletion does not automatically cancel paid subscriptions.
- App Store (iOS): Cancel via Apple subscription management; AnyTrans cannot cancel App Store subscriptions for you. See Apple support for steps: Manage subscriptions on Apple.
- Google Play (Android): Cancel via Google Play subscription settings; AnyTrans does not handle Google Play cancellations. See Google support: Manage subscriptions on Google Play.
What happens when you cancel
Access and renewals
When you cancel a subscription your future renewals should stop at the end of the current billing period. For site purchases, contact iMobie support to ensure subscription cancellation.
Account and personal data
Requesting account deletion via the Personal Center triggers identity verification; AnyTrans states account and personal data will be deleted or anonymized within about 15 business days after verification.
Will I get a refund?
Refunds for web purchases
AnyTrans offers a 60‑day money‑back guarantee for purchases made on its website. One‑month subscriptions generally have a 7‑day money‑back window.
Refunds for App Store and Google Play purchases
- App Store purchases: Refund requests must be made to Apple through the App Store/Apple support; AnyTrans does not issue refunds for App Store transactions.
- Google Play purchases: Refund requests must be made through Google Play; AnyTrans cannot issue refunds for Google Play transactions.
- Contact support (for web purchases) via [email protected] to request a refund within the stated windows. Source: cancellation/refund guidance.
AnyTrans plans and pricing
Summary table
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| 1‑Month Subscription (Unlimited iOS, 1 PC) | €33.50 (approx) | Monthly | Unlimited iOS devices on 1 PC |
| 1‑Year Subscription (Unlimited iOS, 1 PC) | €37.20 (approx) | Yearly | Unlimited iOS devices on 1 PC |
| One‑Time Purchase / Lifetime (Unlimited iOS, 1 PC) | €55.80 (approx) | Lifetime | Unlimited iOS devices on 1 PC, lifetime updates |
| Family Plan (Lifetime, Unlimited Devices / 5 PCs & Macs) | €74.40 (approx) | Lifetime | Unlimited devices across 5 PCs/Macs, lifetime updates |
Notes on pricing
No Nigeria‑specific EUR pricing was found in the sources. These are global prices converted to EUR (approx 1 USD = 0.93 EUR).
Currency and payment
Nigerian users are likely to be charged in USD on iMobie's website and will see conversion at their bank or card provider's exchange rate. App store purchases are billed in the store's local currency as shown in the store.
Your consumer rights in Nigeria
Legal context and practical implication
AnyTrans' published policy does not mention a statutory 14‑day cooling‑off period; it provides its own refund windows instead (60/7 days). Nigerian consumers should therefore rely on AnyTrans' terms unless local law gives additional rights.
Recommended steps if you have a dispute
- Keep receipts, order IDs, payment statements and all correspondence with support.
- Contact iMobie support first via email ([email protected]) and use your bank or card issuer to dispute charges if necessary.
- If unresolved, consider filing a complaint with Nigeria's Federal Competition and Consumer Protection Commission (FCCPC) or seek chargeback through your payment provider.
Customer experiences
Positive reports
- Some users report AnyTrans honoured lifetime licenses when changing devices and received refunds after contacting support. Source: Trustpilot.
- Several reviewers praised responsive communication and easy refunds in individual cases.
Negative reports
- Many reviews allege non‑functionality, refund refusal, and poor support, with examples on Trustpilot and Reddit describing failures to transfer or restore data.
- Some users report difficulty locating unsubscribe links and inconsistent customer service experiences. Sources: Trustpilot, Reddit.
Documentation checklist
What to keep
- Purchase receipt or order confirmation (order ID, date, amount).
- Payment proof (bank or card statement showing the charge).
- Email correspondence or support ticket IDs with iMobie.
- Screenshots of subscription status, app version, error messages and account settings.
When to escalate
- If support does not respond, keep a timeline of attempts and use registered mail or your bank to start a chargeback or dispute.
- For App Store/Google Play purchases, follow the store's refund process and keep the store's response records.
Common mistakes
Not cancelling in the correct place
Many users assume deleting their AnyTrans account cancels paid subscriptions. For web purchases, account deletion does not automatically cancel subscriptions - contact support to cancel billing.
Expecting automatic refunds
Assuming a refund will be issued automatically is a common error. Web refunds must be requested from iMobie within the stated windows; store refunds must be requested from Apple or Google.
Comparative recap
Quick comparison table
| Method | Where to cancel | Refund possible? | Notes |
|---|---|---|---|
| Web purchase (AnyTrans site) | Account deletion for account data; contact iMobie Support or [email protected] to cancel subscription | Yes - 60‑day money‑back (7 days for 1‑month subs) | Subscription cancellation is handled by support; deletion of account data takes ~15 business days after verification. |
| App Store (iOS) | Apple subscription management (App Store / Apple ID) | No - request refund from Apple | AnyTrans cannot cancel or refund App Store purchases; use Apple support: Manage subscriptions. |
| Google Play (Android) | Google Play subscription settings | No - request refund from Google Play | AnyTrans cannot cancel or refund Google Play purchases; use Google help: Manage subscriptions. |
Recommendation
For web purchases contact iMobie support promptly and keep documentation. For store purchases use Apple or Google refund channels and keep store case IDs.
After cancelling
What to check
- Confirm subscription cancellation via email or account settings and keep the confirmation.
- Monitor your bank/card statement for refunds or unexpected renewals.
- Remove licenses or app access from devices if you no longer need AnyTrans installed.
Helpful links
- AnyTrans privacy agreement: https://www.anytrans.ai/privacy-agreement
- Contact iMobie Support / email: [email protected]
- Cancellation & refund guidance summary: Postclic guide
- Trustpilot reviews: Trustpilot
Address
Official mailing address
iMobie Inc., wenjia st. 20, Chengdu, Sichuan, 610031, China.
Notes on sending mail
No Nigeria‑specific postal cancellation address was found. Use email support first and consider registered international post if you send physical documents.
Similar cancellation services
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Written by Chinwe Akpan
Regulatory watch · 6 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 6 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Anytrans subscription from the website, sign in at the Anytrans website, go to Personal Center → Preferences → Account Deletion, and follow the identity verification prompts. You can also contact iMobie Support via email at [email protected].
To cancel your Anytrans subscription from the App Store, you must manage your subscription through Apple ID settings. Anytrans cannot cancel App Store subscriptions for you, so refer to Apple support for guidance.
Yes, Anytrans offers a 60-day money-back guarantee for web purchases, but one-month subscriptions have a 7-day refund window. For refunds, contact iMobie Support via email.
When you cancel your Anytrans subscription and request account deletion, your account and personal data will be deleted or anonymized within approximately 15 business days after verification.
Yes, cancellation methods vary based on where you purchased your subscription. For web purchases, contact iMobie Support, while for App Store and Google Play purchases, you must use their respective subscription management settings.