Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Appy Pie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Appy Pie: Easy Method
What is Appy Pie
Overview
Appy Pie is a cloud-based app builder that lets users create mobile apps without coding, using a drag-and-drop interface.
The platform offers plans for Android and iOS support, hosting, push notifications, analytics and customer support options.
Service scope
Appy Pie provides digital services delivered instantly online, including managed services for app publication and support.
Payment, cancellation and refund terms are governed by Appy Pie's Terms of Use and the platform's dashboard controls.
How to cancel Appy Pie
Cancel from your account dashboard
- Log in to your Appy Pie account at appypie.com.
- Go to Billing or Subscriptions in the dashboard and choose the subscription or trial to cancel.
- Confirm cancellation before the renewal date to stop the next charge; cancel trials before day 7 to avoid being charged on day 8.
Cancel by contacting support
- If you cannot access the dashboard, contact Appy Pie support via the site contact options or through the support channels shown in your account.
- Provide your account email, order ID, and dates to speed up processing and confirm cancellation prior to renewal.
What happens when you cancel
Access and app status
Once you cancel, your app will be locked and access stops after cancellation.
Locked apps are no longer editable or available to end users until reactivated on a paid plan.
Renewal and reactivation
Cancellation prevents future renewals after the current billing period ends if done in time.
You can reactivate service by restarting a paid plan through your dashboard; restored access depends on plan and payment.
Will I get a refund?
General refund policy
Appy Pie generally considers purchases non-refundable because digital services are delivered instantly.
Fees are typically final after the charge unless a specific exception applies.
Exceptions and deductions
- If charged at the end of a free trial, you may request a full refund within seven (7) days of that charge.
- Refunds processed are reduced by a deduction: 3% of the refunded amount or the actual processing fee, whichever is higher.
- There is no mention of a 14-day statutory right to cancel; only the 7-day window is referenced.
Appy Pie plans and pricing
Pricing summary
Below are Appy Pie's monthly plans and core features as published in USD.
Exact local currency pricing may vary by payment method and exchange rate at checkout.
| Plan | Price | Period | Key features |
|---|---|---|---|
| Basic | $16.00 (USD) | Monthly | Android support, unlimited hosting & editing, 500 push notifications & downloads/month, ad-free app, analytics, monetization via ads |
| Gold | $36.00 (USD) | Monthly | Android support, premium features, 1000 push notifications & downloads/month, email & chat support |
| Platinum | $60.00 (USD) | Monthly | Android & iOS support, 2000 push notifications & downloads/month, email/chat/phone support |
Your consumer rights in Nigeria
Relevant local law
Appy Pie's published terms do not reference Nigeria-specific consumer rights.
Local consumers in Nigeria may rely on the Consumer Protection Council Act and other domestic statutes for recourse.
Practical steps for Nigerian consumers
- Keep written records of all transactions, charges and correspondence with Appy Pie.
- If you suspect unfair billing or failure to deliver services, contact Nigeria’s consumer protection authority or seek legal advice.
Customer experiences
Positive feedback
Many reviewers praise Appy Pie's drag-and-drop interface, ease of use and non-coding app creation capabilities.
Support is often described as responsive, professional and available 24/7 in several reviews.
Negative feedback
Some users report unexpected charges after free trials and slow or partial refunds in a few cases.
A number of complaints relate to managed services where users felt promised deliverables were not provided and refunds were disputed.
Documentation checklist
Essential items to gather
- Account email and username used for Appy Pie.
- Order ID, invoice numbers and exact dates of charges or renewals.
- Screenshots of billing, trial start and renewal notices.
Supporting evidence for disputes
- Copies of all correspondence with Appy Pie support and timestamps.
- Payment receipts and last four digits of the card used.
- Evidence of attempts to cancel (screenshots or confirmation messages).
Common mistakes
Missing the free trial deadline
A common error is waiting until day 7 or later to cancel a free trial; cancellations must occur before day 7 to avoid the day 8 charge.
Always check trial start dates and set a calendar reminder well before the deadline.
Assuming app-store purchases are handled by Appy Pie
Many users expect Appy Pie to cancel or refund Apple App Store or Google Play purchases; those refunds are governed by Apple or Google rules.
Contact the relevant app store directly for purchases made through those stores.
Comparative recap
At-a-glance comparison
| Service | How to cancel | Refund window | Access after cancel | Reactivation |
|---|---|---|---|---|
| Appy Pie | Dashboard or contact support before renewal | Generally non-refundable; 7 days for trial-charge refunds (minus fees) | App locked; access stops after cancellation | Restart a paid plan via dashboard to reactivate |
| Apple App Store | Cancel via your Apple ID subscriptions in Settings | Refunds handled by Apple under its own policies | Depends on App Store policy and subscription terms | Manage subscriptions through Apple ID to resume service |
| Google Play Store | Cancel via Google Play Subscriptions in the Play Store | Refunds handled by Google under its own policies | Depends on Google Play policy and subscription terms | Re-subscribe via Google Play to restore access |
After cancelling
Immediate actions
Save copies of invoices, confirmation messages and any “cancellation successful” notices for future reference.
Export or back up any app data you need before the app is locked, if the dashboard still allows access.
Useful links and next steps
- Appy Pie Terms of Use - for cancellation and refund details.
- Appy Pie homepage - access your dashboard and support channels.
- If your purchase was through Apple or Google, contact the respective store for refunds and subscription management.
Address
Corporate address
Appy Pie LLC
4410 E. Claiborne Sq, Suite #334 Hampton, Virginia 23666 United States
Contact notes
No Nigeria-specific postal address was found in Appy Pie's public terms; use the corporate address for written correspondence if needed.
For fastest resolution, use the account dashboard support channels and retain all documentation before escalating to local consumer authorities.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.