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Cancel AVIRA
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I hereby notify you of my decision to terminate the contract relating to the Avira service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Avira: Easy Method
What is Avira
Overview
Avira is a cybersecurity company offering antivirus, privacy tools, a password manager, and VPN services for desktop and mobile devices.
Products are available as free versions and paid subscriptions, sold directly on Avira's site and via in-app purchases through app stores.
Main features
Typical features include malware protection, web and email safeguards, VPN access, identity protection, and device optimisation tools.
Availability and feature sets differ by plan and by platform (Windows, macOS, Android, iOS).
How to cancel Avira
Cancel via App Store (iOS)
- Open the Settings app on your iPhone or iPad and tap your name → Subscriptions.
- Find the Avira subscription and choose Cancel Subscription → confirm. Uninstalling the Avira app does not cancel the subscription.
Cancel via Google Play / Microsoft Store
- Google Play: Open the Google Play Store → Menu → Subscriptions → select Avira → Cancel subscription and confirm.
- Microsoft Store: Go to Microsoft account services & subscriptions → find Avira → Manage → Cancel or Turn off recurring billing through the Microsoft account portal.
Cancel via Avira web account
- Log into your Avira account at the Avira website.
- Go to Subscriptions → Show Renewal Settings → Cancel Subscription Renewal → confirm cancellation.
Important notes about cancellation
- Subscriptions started through an app store must be cancelled through that same store; Avira support cannot cancel store-billed subscriptions for you.
- Always keep confirmation emails or screenshots of the cancelled subscription for your records.
What happens when you cancel
Access after cancellation
After cancelling, you generally retain access to paid features until the end of the current paid period.
Once the paid period ends, paid features are disabled and the account falls back to any free tier available.
Renewal and billing
Cancellation stops future automatic renewals; it does not usually provide an immediate refund unless a policy or exception applies.
If you cancelled via a store, billing questions and refunds for store purchases are subject to the relevant store's policies.
Data and account contents
Your Avira account and stored settings typically remain available after subscription expiry unless you delete the account.
Export any important data (password manager vaults, settings) before deleting your account to avoid losing access.
Will I get a refund?
Avira's published refund rules
Direct purchases from Avira: monthly subscriptions qualify for a full refund if requested within 14 days of the initial purchase.
Annual subscriptions (1, 2 or 3-year) bought directly: full refund if requested within 60 days of purchase.
Renewals and exceptions
- No refunds for monthly renewals (monthly direct-purchase renewals are not refundable).
- For annual renewals, a pro-rated refund for remaining unused months may be available.
- In-app purchases via Apple, Google, or Microsoft stores follow those stores' refund policies.
How to request a refund
Contact Avira support with your order confirmation, payment details, and reason for refund.
For store purchases, submit a refund request through the relevant store (Apple, Google, Microsoft) first.
Avira plans and pricing
Pricing overview
Below are example in-app purchase prices converted approximately to EUR from Nigerian App Store listings.
Actual prices may vary by store, currency conversion and current offers.
| Plan | Price (approx EUR) | Period | Features |
|---|---|---|---|
| Identity & Web Protection | €2.30 (approx) | In-App Purchase | Identity & Web Protection |
| Pro: Identity & Web Protection | €2.76 (approx) | In-App Purchase | Pro: Identity & Web Protection |
| Ultimate Security - Pro + VPN (€8,200 listing) | €9.43 (approx) | In-App Purchase | Pro + VPN |
| Ultimate Security - Pro + VPN (€1,300 listing) | €1.50 (approx) | In-App Purchase | Pro + VPN (lower-tier listing) |
| Pro+Unlimited VPN+Spam Caller | €12.54 (approx) | In-App Purchase | Pro + Unlimited VPN + Spam Caller |
| Avira Prime Mobile | €12.89 (approx) | In-App Purchase | All Pro features (Prime Mobile) |
Your consumer rights in Nigeria
Local statutory rights
Nigerian consumer protection law does not mirror the EEA/UK statutory 14-day digital withdrawal right; protections and remedies vary by case.
For disputes in Nigeria consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) or seeking legal advice about local consumer protections.
Avira's published guarantees
- Avira offers its own money-back guarantees: 14 days for monthly direct purchases, 60 days for annual direct purchases, and pro-rated refunds for renewals as stated in its refund policy.
- These guarantees generally apply irrespective of local statutory rules but are subject to Avira's terms and conditions.
If you bought via an app store
Purchases made through Apple, Google or Microsoft are primarily governed by the store's terms and refund processes.
Contact the relevant store for refunds and billing disputes when the purchase was made through that store.
Customer experiences
Positive feedback
Many users praise Avira for strong malware protection, light system impact, and useful extras like registry cleaning and a VPN.
Tech reviews highlight mobile protection and built-in VPN as strengths, though they sometimes note pop-ups and occasional performance lag.
Negative feedback
Some users report issues with the password manager causing access problems and with difficulty fully uninstalling the software.
There are reported cases of users experiencing problems cancelling trials or renewals and delays or difficulties obtaining responsive support.
Takeaways from reviews
- Avira is often recommended for protection and lightweight performance.
- Consider carefully where you purchase (direct vs store) and keep records to avoid billing disputes.
Documentation checklist
What to prepare before contacting support
- Order confirmation email or invoice with transaction ID.
- Account email address associated with Avira.
- Payment method details (last 4 digits, transaction date).
Additional helpful items
- Screenshot of subscription entry in App Store / Google Play / Microsoft account if applicable.
- Device type and OS version, and any error messages or screenshots showing the issue.
Common mistakes
Uninstalling instead of cancelling
Many users think removing the Avira app cancels the subscription; it does not.
If you uninstall without cancelling in the App Store/Google Play/Microsoft Store, the subscription will continue and you will be billed.
Using the wrong account or store
Purchases may be billed to a different Apple/Google/Microsoft account than your Avira account; cancelling the wrong account will not stop charges.
Always verify which account was used for the purchase and cancel through that store if necessary.
Missing supporting evidence
Failing to save receipts, confirmation emails, or screenshots makes dispute resolution slower and may delay refunds.
Collect and present clear documentation when requesting refunds or support.
Comparative recap
Quick comparison
| Topic | Key point |
|---|---|
| Where to cancel | App store purchases: cancel in that store. Direct Avira purchases: cancel in your Avira account. |
| Refund window (direct purchase) | Monthly: 14 days initial purchase. Annual: 60 days initial purchase. Renewals: pro-rated for annual renewals only. |
| Support responsiveness | Some users report delays; having documentation ready speeds up cases. |
| Common pitfall | Uninstalling the app does not stop billing; cancel subscriptions explicitly. |
After cancelling
Check your account and billing
Confirm cancellation by keeping the confirmation email or a screenshot of the cancelled subscription in your store account or Avira account page.
Monitor your payment method for any unexpected charges in the next billing cycle.
Useful links and next steps
- Avira Support - contact form, FAQs and account help.
- Avira Official Site - account portal and product pages.
- Cancel subscriptions on iPhone or iPad (Apple Support).
- Cancel subscriptions or recurring payments (Google Play).
- Microsoft account subscriptions and billing (Microsoft Support).
Address
Primary headquarters
Avira Operations GmbH
Kaplaneiweg 1, 88069 Tettnang, Germany
Contact approach
For billing and refund queries, start with Avira Support and the store where you purchased the subscription.
If escalation is needed, follow the dispute resolution guidance provided in Avira's terms and check local consumer protection options in Nigeria.