Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Caktus Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Caktus Ai: Easy Method
What is Caktus Ai
Overview
Caktus Ai is a subscription-based AI service that offers writing, research, and productivity tools through web and mobile apps. It operates on recurring billing for paid plans and provides account management via its website and app stores.
How it is delivered
The service is delivered as a digital product accessed through a caktus.ai account or mobile app. Purchases are typically non-tangible and managed through the provider or the app stores that processed the payment.
How to cancel Caktus Ai
Cancel via the web
- Log into your caktus.ai account.
- Click your profile icon, then go to Billing or Manage Subscription.
- Select Cancel and follow prompts to confirm cancellation.
- Keep the confirmation email or take a screenshot for your records.
- Your access generally remains until the end of the paid period.
Cancel via mobile app stores or support
- iOS (App Store): Open iPhone Settings → tap your name → Subscriptions → select Caktus AI → Cancel Subscription.
- Android (Google Play): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → select Caktus AI → Cancel. Note: some sources indicate the app may no longer be available on Google Play.
- If you cannot cancel via site or app, email support@caktus.ai with your account email and request cancellation. Support typically responds in 1 - 2 business days.
What happens when you cancel
Access after cancellation
After you cancel, your account usually remains active until the end of the current paid billing period. You should be able to use paid features until that date.
Renewal and billing
Cancellation stops future recurring charges but does not automatically issue refunds for charges already processed. Monitor your bank or card statements for any unexpected post-cancellation charges.
Data and account status
Your account data typically remains tied to your account after cancellation, subject to the provider's data retention policies. If you want data removed, contact support and request account deletion.
Will I get a refund?
Official refund policy
Caktus AI’s official policy states that the service is a non-tangible, irrevocable digital product and that purchases are non-refundable after completion of the transaction.
Possible exceptions and alternatives
- You can request refunds through Apple or Google if you subscribed via their stores; those platforms have their own refund processes.
- If you see unauthorized or repeated charges, you may dispute them with your bank or card issuer (chargeback) or lodge a complaint with local consumer authorities.
Caktus Ai plans and pricing
Available public pricing
No Nigeria-specific or EUR pricing could be located for 2024/2025. Public pricing is generally listed in USD on the provider site.
Pricing table
| Plan | Monthly | Annual (effective monthly) |
|---|---|---|
| Base | Varies | Varies |
| Pro | Varies | Varies |
Note: Some sources list USD pricing (e.g., Base ~$14.99/month or ~$6.67/month billed annually; Pro ~$19.99/month or ~$8.33/month billed annually), but no official Nigeria/EUR rates were found.
Your consumer rights in Nigeria
Legal protections
Consumers in Nigeria are protected under the Federal Competition and Consumer Protection Commission (FCCPC), which covers protection from unfair commercial practices and the right to redress for unauthorized charges.
Actions you can take
- If charges are unauthorized or you cannot get a refund, file a complaint with the FCCPC.
- Contact your bank or card issuer to dispute unauthorized or recurring charges.
- If you subscribed via Apple or Google, use their refund/reporting mechanisms in addition to contacting the merchant.
Customer experiences
Reported negative experiences
Public reviews include multiple reports of repeated charges after cancellation and difficulty reaching responsive support. Some users describe being charged during or after trial periods despite attempting to cancel.
Reported successful experiences
Many users successfully cancel through the website or the App Store using the documented steps and retain access until the end of the paid period.
Documentation checklist
What to keep after cancellation
- Screenshot or copy of the subscription cancellation confirmation.
- Confirmation email from Caktus AI, if received.
- Payment receipts or transaction IDs for the subscription charges.
- Dates of cancellation attempts and any support correspondence.
If you need to dispute a charge
- Bank or card statements showing the charge(s).
- Copies of emails to/from support and any automated replies.
- A concise timeline of events including login/cancellation attempts.
Common mistakes
Relying only on verbal confirmation
Some users assume a phone or chat confirmation is sufficient and do not save written proof. Without a confirmation email or screenshot, it is harder to prove cancellation.
Not checking where the subscription was billed
Another common error is cancelling the account on the website but forgetting the subscription was billed via Apple or Google. Always check the payment method and cancel through the correct platform.
Delaying action after noticing unexpected charges
Delays in contacting support or your bank can reduce the chances of a successful dispute. Act promptly, collect documentation, and file complaints quickly if charges continue.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Refund likelihood |
|---|---|---|
| Web (caktus.ai) | Account → Profile → Billing/Manage Subscription → Cancel | Low (no refunds per policy) |
| iOS (App Store) | iPhone Settings → Your Name → Subscriptions → Cancel | Possible via Apple refund request |
| Android (Google Play) | Play Store → Profile → Payments & Subscriptions → Subscriptions → Cancel | Possible via Google refund request |
| Support email | Email support@caktus.ai with account details and request | Low (may resolve billing issues; no guaranteed refund) |
After cancelling
Immediate next steps
- Save cancellation confirmation and any related emails or screenshots.
- Monitor your bank and card statements for at least one billing cycle for unexpected charges.
Useful links and contacts
- Email Caktus AI support
- Apple Support (report a problem)
- Google Play Help (refunds & subscriptions)
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Headquarters (public record)
18 West 18th, Office 02-130, New York, New York, 10011, United States.
Notes about addresses
Alternative addresses may appear in third-party business directories or registration records. Use the contact channels above for support and account actions.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.