Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Chatbox Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Chatbox Ai: Complete Guide
What is Chatbox Ai
Overview
Chatbox Ai is an AI-powered conversational assistant and subscription service that offers chat-based features, web search, image and document chat, and tiered compute limits.
How it is commonly used in Nigeria
Users in Nigeria typically use Chatbox Ai for research, content drafting, image and document interactions, and productivity tasks across multiple devices.
How to cancel Chatbox Ai
In-app or web cancellation
- Open the Chatbox Ai app or log in at the Chatbox Ai website.
- Go to Account or Settings and find Subscriptions or Billing.
- Select the active plan and choose Cancel subscription or Turn off auto-renewal.
- Follow the on-screen prompts to confirm cancellation and keep any confirmation email or screenshot.
By email (if in-app option is unavailable)
- Send a clear cancellation request to hi@chatboxai.com or support@chatboxai.app from the email tied to your account.
- Include: your full name, account email, subscription plan, last 4 digits of the payment card (if applicable), and the date you want the subscription stopped.
- Request a written confirmation and keep all replies. If no reply in 5 - 7 business days, follow up or escalate to your payment provider.
What happens when you cancel
Access to features
When you cancel, your subscription will typically remain active until the end of the current billing period.
After the billing period ends, paid features, high limits, and premium models are usually disabled and your account reverts to the free tier.
Renewal and billing
Auto-renewal should stop after successful cancellation; you will not be billed again for subsequent periods if cancellation completed before the next charge.
Keep confirmation of cancellation to dispute any unexpected charges with the provider or your bank.
Data and account contents
Cancelling normally does not delete your account or saved chat history unless you request deletion separately.
If you need data removed, contact support and ask for account deletion or data export per applicable privacy rules.
Will I get a refund?
General policy guidance
Chatbox Ai does not publish a Nigeria-specific refund guarantee in the public materials available. Refunds are not automatically granted for unused time unless stated otherwise by the provider.
Common exceptions and how to request one
- Possible exceptions include billing errors, duplicate charges, or unauthorized transactions.
- To request a refund, email hi@chatboxai.com or support@chatboxai.app with receipts, dates, and a clear reason for the request.
- If you paid through an app store or payment processor, you may also request a refund through that store or provider.
Chatbox Ai plans and pricing
Monthly plans
| Plan | Price (Monthly, EUR) | Key features |
|---|---|---|
| Lite | €3.01 | Basic usage, 2M compute points, standard models, web search, image chat, up to 5 devices |
| Pro | €14.36 | Medium usage, 12M compute points, advanced models, web search, image + document chat |
| Pro+ | €28.66 | High usage, 30M compute points, advanced models, web search, image + document chat, highest limits |
Pricing note
These prices are USD-based plan prices converted to euros at approximately €0.86 per USD (mid-January 2026).
No direct EUR pricing specific to Nigeria is listed; your bank or app store may apply currency conversion and local taxes.
Your consumer rights in Nigeria
Legal framework
Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) provides protections against unfair commercial practices and misrepresentation of goods or services.
The Federal Competition and Consumer Protection Commission (FCCPC) handles consumer complaints and enforcement.
Practical steps to protect your rights
- Keep receipts, subscription confirmations, and all correspondence with Chatbox Ai.
- Contact Chatbox Ai first to seek resolution. If unresolved, contact your bank or card issuer to dispute charges.
- If necessary, file a complaint with the FCCPC or seek redress through local consumer protection channels or small claims court.
Customer experiences
Positive experiences
Many users report that cancellations through the app or account settings are straightforward and that support responds to account or billing queries.
Subscribers praise the range of features available on Pro and Pro+ plans for heavy usage and document workflows.
Challenges reported
Some users report delays in receiving written cancellation confirmations or slow refund responses when disputes arise.
Currency conversion and app-store billing differences can cause confusion about the exact charged amount.
Documentation checklist
Essential items to gather
- Account email and username used with Chatbox Ai.
- Subscription plan name and start date.
- Receipt(s) or payment confirmation (bank statement, card charge, app-store receipt).
- Screenshots of subscription settings and any error messages.
Optional but helpful items
- Correspondence with support (email threads, timestamps).
- Device information and app version if cancellation attempted in-app.
- Any transaction reference or subscription ID from Chatbox Ai or your payment provider.
Common mistakes
Failing to confirm cancellation
A frequent mistake is assuming cancellation is complete without obtaining a confirmation message or email. Without proof, disputing later charges becomes harder.
Using the wrong contact method or email
Some people send cancellation requests from an email address not linked to their Chatbox Ai account. This delays verification and processing.
Ignoring app-store or payment-provider steps
If you subscribed through an app store, cancelling only at the Chatbox Ai website may not stop billing from the store. Always check the store subscription management too.
Comparative recap
Quick comparison table
| Plan | Monthly Price (EUR) | Best for | Compute points |
|---|---|---|---|
| Lite | €3.01 | Casual users, light tasks | 2M |
| Pro | €14.36 | Frequent users, mixed workloads | 12M |
| Pro+ | €28.66 | Power users, high-volume tasks | 30M |
Takeaway
Choose Lite for cost-conscious casual use, Pro for regular productivity, and Pro+ for heavy or professional workloads that need the highest limits.
After cancelling
What to check immediately
Confirm the cancellation email or on-screen confirmation and note the date your paid access ends.
Monitor your bank or card statement for any unexpected charges in the following billing period.
Useful links and next steps
- Contact Chatbox Ai (hi@chatboxai.com)
- Support email (support@chatboxai.app)
- Federal Competition and Consumer Protection Commission (FCCPC)
- Visa - dispute or chargeback guidance
- Mastercard - dispute or chargeback guidance
Address
Official postal address status
No official postal address for sending cancellation requests to Chatbox Ai in Nigeria was found in English-language public sources during verification.
How to contact if no address is available
Use the support emails hi@chatboxai.com or support@chatboxai.app for cancellations, refund requests, or data deletion requests.
If you need additional escalation, contact your payment provider or the FCCPC for consumer complaint options.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.