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Cancel CONSTANT CONTACT
in 30 seconds only!
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Constant Contact service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Constant Contact: Easy Method
What is Constant Contact
Overview
Constant Contact is an email marketing and online marketing service that helps organisations create, send, and track email campaigns and social posts.
It offers tools for list management, templates, tracking, and integrations with other marketing services used by small businesses and nonprofits.
Typical use
Customers commonly use Constant Contact for newsletters, promotional campaigns, event invitations, and social media scheduling.
The service is subscription-based with add-ons and product variations such as Ready Social.
How to cancel Constant Contact
Web (dashboard) cancellation
- Sign in to your Constant Contact account and go to the Billing or Account section in the dashboard.
- If present, select the cancellation option and follow on-screen prompts to confirm cancellation.
- Note: the dashboard cancel option may not appear for all accounts, especially those with third-party billing or billing flags.
Phone cancellation and alternatives
- If dashboard cancellation is unavailable, call Constant Contact Billing/Support. For international callers use +1 781 472 8120.
- When you call, request confirmation of the cancellation and ask for a confirmation email or reference number.
- For Ready Social refunds or special requests you must call billing rather than cancelling via the dashboard.
App store notes
- There is no clear official documentation that Constant Contact subscriptions can be cancelled via the App Store or Google Play; web or phone methods are primary.
- If you subscribed through a third party (app store, reseller), check that provider’s billing controls as well.
What happens when you cancel
Access and billing
Cancelling typically ends future renewals but you usually retain access through the end of your current billing cycle.
Check your confirmation email or billing statement to confirm the effective cancellation date for billing stops.
Data retention and reactivation
Accounts may be retained short-term for reactivation; some reports indicate data can be purged after about 120 days.
If you plan to return, ask support how long data will be held and request an export of lists and campaign assets before final deletion.
Will I get a refund?
Official policy
Constant Contact’s terms generally state there are no refunds for fees paid, except in limited circumstances.
One such circumstance is if Constant Contact terminates the account without cause; a pro-rata refund may be issued in that case.
Exceptions and special cases
- Ready Social: new customers may qualify for a 100% refund of the first monthly payment if they (a) connect at least one social account, (b) post at least one post via the tool, and (c) call billing within 30 days of purchase.
- Dashboard cancellation alone will not automatically trigger Ready Social refunds; refund requests must be made by phone to billing.
- There are unverified claims online about 30-day refunds for unused purchases; these are not supported by official Constant Contact documentation.
Constant Contact plans and pricing
Pricing overview
Official pricing information is published by Constant Contact, typically in USD and varying by plan, contacts, and add-ons.
For Nigeria-based customers there is no separate Euro pricing published as of 2024/2025; local taxes or currency conversion may apply via card issuer.
Notes on price availability
If you need exact costs, check your account billing page or contact Support for a quote that includes any regional considerations.
When official plan-specific pricing is not available in local currency, expect prices to be shown in USD and billed accordingly.
| Plan / Product | Price |
|---|---|
| Email (Essentials / Plus) | Varies |
| Ready Social | Varies |
| Add-ons and integrations | Varies |
Your consumer rights in Nigeria
Local consumer protection
Nigerian consumers are protected by frameworks such as the Federal Competition and Consumer Protection Act 2018 which require clear information, fair billing, and redress for misrepresentation.
These principles apply to international services used in Nigeria, though enforcement against foreign providers can be more complex.
How to escalate
- Contact Constant Contact Support first and keep written records of all interactions and confirmation emails.
- If unresolved, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) to lodge a formal complaint.
- Provide invoices, screenshots, account email, and any support reference numbers when escalating.
Customer experiences
Positive feedback
Many customers praise Constant Contact’s support staff for being helpful, patient, and knowledgeable, and often going the extra mile.
Users commonly report clear, polite service and effective guidance on technical setup and campaign management.
Negative feedback
Common complaints involve difficulty cancelling: users sometimes must call, face delays, or cannot cancel through the dashboard.
Some customers report continued billing after attempted cancellation and frustration over refund denials or confusing billing practices.
Documentation checklist
What to prepare before cancelling
- Account email and username used to sign in.
- Last invoice or billing statement showing plan and renewal date.
- Payment method details (card last four digits) for verification.
What to request and save
- Ask for a cancellation confirmation email and keep the reference number.
- Export contact lists, templates, and any campaign reports before data retention ends.
- Record the time and name of any support representative you speak with.
Common mistakes
Assuming dashboard cancel always works
Some users assume cancelling in the dashboard is always available; accounts with third-party billing or flags may require phone cancellation.
Before relying on a dashboard action, confirm you received an email confirmation and check billing for pending renewals.
Not documenting confirmation
Failing to save cancellation confirmations or reference numbers makes disputes harder if billing continues after cancellation.
Always request a written confirmation and export critical account data before you lose access or before potential purging.
Comparative recap
Summary of cancellation methods
The table below compares common cancellation routes to help you pick the right path for your situation.
How they compare
| Method | Ease | Refund likelihood | Typical speed to confirm | Notes |
|---|---|---|---|---|
| Web (dashboard) | Medium | Low (generally no refunds) | Immediate to 24 hours (if available) | May not be available for all accounts; check confirmation email. |
| Phone (Billing / Support) | Variable (depends on wait/availability) | Medium for exceptions (e.g., Ready Social conditions) | Confirmation email within ~24 hours after call | Required for many international accounts and refund requests. |
| App Store / Google Play | Low (not officially supported) | Low (no official guidance) | Varies by store if applicable | Check third-party provider if subscription originated there. |
After cancelling
What to check immediately
- Confirm you received a cancellation email and note the date and reference number.
- Verify your bank or card statement in the next billing cycle to ensure no further charges.
- Export contacts, templates, and reports you may need later.
Helpful links and resources
- Constant Contact cancellation page
- Community discussion on cancellation issues
- Ready Social 30-day refund terms
Address
Headquarters
Constant Contact corporate address (primary):
1601 Trapelo Road, Waltham, MA 02451, United States
Notes on contacting by mail
If you plan to send documents or a written cancellation request by post, include account details and a clear request to cancel.
Also include copies of invoices and a return receipt request to have proof of delivery.