Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Creative Fabrica service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Creative Fabrica: Complete Guide
What is Creative Fabrica
Service overview
Creative Fabrica is a digital marketplace offering fonts, graphics, crafts and subscription plans for unlimited downloads and commercial licensing.
The platform serves designers and crafters worldwide through a web account and mobile store purchases.
Relevance for Nigeria
Nigerian users access Creative Fabrica online and may pay in EUR or via app stores; local pricing and consumer protections can differ from EU terms.
This guide explains how to cancel, refund rules, local rights and practical steps for users in Nigeria.
How to cancel Creative Fabrica
Cancel via the website (recommended)
- Sign in to Creative Fabrica on the web.
- Go to My Account → Subscriptions → Manage my subscription → End your subscription.
- Billing stops immediately; you keep access until the end of your paid period.
Other cancellation paths
- If your subscription status is “activating”, contact support at hi@creativefabrica.com to cancel.
- For subscriptions bought through Apple App Store or Google Play, cancel using Apple’s or Google’s subscription management - Creative Fabrica’s public policies do not provide store-specific steps.
What happens when you cancel
Access and renewals
When you cancel via the website, billing stops immediately and renewal is prevented.
Your paid access continues until the end of the current billing period; downloads and licence benefits remain active until then.
Account data and records
Account information and purchase history typically remain accessible in your Creative Fabrica account for record-keeping.
If you require data removal beyond normal account settings, contact support to discuss options.
Will I get a refund?
Standard refund policy
Creative Fabrica generally does not issue refunds for digital products or subscription renewals, except where required by law.
Their terms state that consumers waive the statutory 14‑day right of withdrawal for digital goods at purchase.
Exceptions and faulty products
- Refunds may be offered if a product is faulty or unusable, per Creative Fabrica’s support policy.
- If you believe a charge was unauthorized or a trial was unclear, contact support and provide evidence; some users report successful resolutions after contacting support.
Creative Fabrica plans and pricing
Available plan types
Creative Fabrica offers All Access plans and category-specific plans for fonts, graphics and crafts.
Exact euro-based prices for Nigeria are not published on the site; pricing may be shown during checkout or via support.
Plan summary
| Plan | Price | Period | Features |
|---|---|---|---|
| All Access Monthly | Approximately €??? (not publicly listed) | Monthly | Unlimited downloads, full POD license |
| All Access Yearly | Approximately €??? (not publicly listed) | Annual | Unlimited downloads, full POD license |
| Fonts / Graphics / Crafts | Approximately €??? (not publicly listed) | Monthly | Access to category-specific assets, commercial license |
Your consumer rights in Nigeria
Local law and protections
Nigerian consumers can seek redress under regulations enforced by the Federal Competition and Consumer Protection Commission (FCCPC).
Unclear trial terms, unauthorized charges or misleading practices may be reported to the FCCPC for investigation.
How EU terms interact with Nigerian rights
Creative Fabrica’s terms that waive the EU 14‑day withdrawal right may not be enforceable in Nigeria if local consumer law grants different protections.
If Creative Fabrica refuses a lawful refund, you can escalate to the FCCPC or seek local legal advice for next steps.
Customer experiences
Positive feedback
Many users praise fast, professional customer service that resolved billing or accidental subscription issues.
On-site reviews highlight a wide selection of high-quality assets and clear licensing for many users.
Negative feedback
Some users report unexpected charges after free trials, difficulty cancelling and confusing UI leading to unintended renewals.
There are allegations in some reviews and forums about deceptive trial structures and trouble cancelling during trials.
Documentation checklist
Information to gather before contacting support
- Account email and username used for Creative Fabrica.
- Order ID, invoice or transaction reference (from email or account history).
- Payment method details and last charged date.
- Screenshots of subscription status, trial notices, and billing statements.
Additional evidence
- Any communication with Creative Fabrica support (emails or chat transcripts).
- Record of attempted cancellations and timestamps.
Common mistakes
Assuming website cancellation covers app store subscriptions
Users often cancel on the Creative Fabrica website while forgetting an App Store or Google Play subscription remains active.
If you subscribed via Apple or Google, cancel in that store to stop renewals from that platform.
Missing trial deadlines and confusing UI
Many accidental charges come from not cancelling before a trial ends or misreading upgrade prompts in the UI.
Always note the trial end date and confirm cancellation completion by checking account subscription status and recent emails.
Comparative recap
Side-by-side summary
| Topic | Creative Fabrica | Notes / Recommended action |
|---|---|---|
| Cancellation method | My Account → Subscriptions → Manage my subscription → End your subscription; email for “activating” status | Use website for web purchases; email hi@creativefabrica.com for activating issues; use store settings for app purchases. |
| Refund policy | Generally no refunds except for faulty products or where law requires | Collect evidence and contact support promptly; escalate to FCCPC if unresolved. |
| Trial and unexpected charges | Reports of confusing trials and unexpected renewals | Document trial terms, mark trial end date, cancel before renewal. |
| Support contact | hi@creativefabrica.com and Help Center articles | Email with order details; attach screenshots for faster resolution. |
| Pricing for Nigeria | EUR currency supported; exact Nigeria prices not published | Check checkout with EUR selected or contact support for precise pricing. |
After cancelling
Immediate steps
Confirm cancellation in your Creative Fabrica account and keep screenshots of the cancelled subscription page and any confirmation emails.
Check your payment method or bank statement to ensure no further renewals are charged.
Helpful links and escalation
- Subscription agreement
- How do I cancel my subscription?
- Contact support: hi@creativefabrica.com
- If unresolved in Nigeria: consider lodging a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Address
Corporate mailing address
Creative Fabrica B.V.
Westerstraat 187, 1015 MA, Netherlands
Contact pointers
For subscription issues email hi@creativefabrica.com and include order details.
For App Store or Google Play purchases, manage or request refunds through the respective store support channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.