Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Designrr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Designrr: Easy Method
What is Designrr
Overview
Designrr is a web-based tool for creating e-books, lead magnets, and other digital publications using templates and AI-assisted features.
The platform offers multiple subscription tiers (Standard, Pro, Premium, Business, Agency) and a one-time lifetime deal for the Standard plan.
Primary uses
Designrr is used to convert existing content (blog posts, PDFs, audio) into formatted e-books and export them in common formats like Kindle and ePub.
It emphasizes templates, cover design tools, and AI features such as Wordgenie and an AI image generator on higher plans.
How to cancel Designrr
Cancel via web self-service (recommended)
- Open the cancellation link sent to the email address used for your Designrr account.
- Log in to the billing hub using the link.
- Find and click the "cancel subscription" option to stop future renewals.
Other cancellation routes
- If you cannot access the billing hub link, contact Designrr support for assistance or use in-account help tools.
- For some plans or purchases made through third parties, you may need to submit a support form as instructed by Designrr's Help Center: Designrr Help Center.
What happens when you cancel
Access and service
After cancellation, your subscription will not renew at the next billing date; you generally retain access until the paid period ends.
Feature access (AI tools, templates, transcription hours) typically remains available for the remainder of the current billing cycle.
Data and account state
Designrr typically deactivates the account on refund or cancellation actions initiated via the in-account process for eligible refunds.
Always export or backup any projects, covers, or assets before cancellation to avoid accidental loss of content.
Will I get a refund?
Official refund policy (short)
Designrr offers an automated refund route for the Standard plan within 30 days via the in-account "Ask for a refund" chatbot.
Other plans usually require submitting a form or contacting support to request a refund; terms vary by plan.
Important exceptions and user reports
- Refunds outside the 30-day window are frequently refused, according to multiple user reports.
- Renewal refunds are commonly denied; users report limited renewal notifications and enforcement of the 30-day rule.
- For official details see the Help Center and independent cancellation guides: Help Center and independent cancellation guide.
Designrr plans and pricing
Price table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard | €25.5 per month | Monthly | 1 user, 100 project templates, Wordgenie AI, unlimited eBooks, copyright-free images, basic import/export |
| Pro | €34 per month | Monthly | 1 user, 300+ project templates, 200+ cover designs, 3D cover tool, Kindle/ePub export |
| Premium | €42 per month | Monthly | 1 user, 200+ project & cover templates, AI image generator, 4 hrs transcription/month, advanced export options |
| Business | €85 per month | Monthly | 1 user, all Premium features + 8 hrs transcription/month |
| Agency Premium | €215 per month | Monthly | 5+ users, dedicated interface, 25 hrs transcription/month, 24×7 support |
| Lifetime Deal (Standard) | €24 one-time | One-time | Lifetime access to Standard plan, commercial license, templates, Wordgenie, flipbooks, community & bonuses |
Pricing notes
Prices shown are approximate euro conversions of official USD prices using early-2025 to early-2026 rates.
Actual amounts billed can vary with exchange rates and payment processor fees at the time of purchase.
Your consumer rights in Nigeria
Cooling-off and refunds
Nigerian consumer protection commonly recognises a cooling-off period for digital services, often 7 - 14 days, depending on the seller and service type.
Designrr’s 30-day refund window for the Standard plan is, on paper, more generous than typical cooling-off periods in Nigeria.
Unfair practices and enforcement
- If cancellation hurdles, lack of renewal notices, or denied refunds create unfair outcomes, this may breach Nigerian consumer protection norms.
- Document purchases and communications carefully; keep screenshots, emails, and dates for any dispute.
- File complaints with the Federal Competition and Consumer Protection Commission (FCCPC) if needed.
Customer experiences
Positive feedback
Some reviewers praise Designrr for being user-friendly and time-saving, highlighting templates and AI assistance as strong points.
Positive testimonials are visible on review sites like TrustPilot where users note efficient e-book creation workflows.
Negative feedback
- Common complaints include a clunky interface, poor import formatting, bugs, and aggressive upselling.
- Multiple users report difficulty cancelling, lack of renewal reminders, and denied refund requests outside the 30-day window.
Documentation checklist
What to collect before cancelling
- Order confirmation (email receipt) showing purchase date and plan name.
- Screenshots of account settings, the billing hub, and any cancellation screens or chatbot interactions.
- Records of emails, support tickets, and dates/times of calls or chats.
What to keep for disputes
- Bank or card statements showing charges and renewal dates.
- Any confirmation of cancellation or refund from Designrr.
- Copies of the Help Center pages or policy statements referenced when you requested a refund: Help Center refund article.
Common mistakes
Assuming automatic refund on cancellation
Example: Cancelling immediately at renewal does not guarantee a refund. Many users report that refunds on renewals are typically denied.
Always check the 30-day rule and use the in-account "Ask for a refund" tool for Standard plan purchases.
Failing to document attempts
Example: Not saving the cancellation link, confirmation screens, or support responses can weaken a dispute or complaint.
Save screenshots and emails as you cancel or request refunds to preserve evidence of your actions and timing.
Comparative recap
Key comparison
| Aspect | Designrr | Practical notes for Nigeria |
|---|---|---|
| Cancel method | Self-service billing hub via emailed link | Keep the email and link; contact support if link is not accessible |
| Refund window | 30 days (Standard automated; others via form/support) | Document purchase date; refunds outside 30 days often refused |
| Ease of refunds | Easy for Standard within 30 days; harder for other plans | Expect extra steps for Pro/Premium/Business/Agency plans |
| Common user issues | Interface bugs, import problems, cancellation friction | Backup projects and keep evidence of all interactions |
Decision pointers
If you may need a refund, prefer the Standard plan and use the in-account refund chatbot within 30 days.
For higher plans, review terms carefully and prepare to submit a support form if requesting refunds.
After cancelling
Immediate next steps
- Export all projects, covers, and assets before account deactivation.
- Save cancellation confirmations, screenshots, and any automated messages.
Useful links and escalation
- Designrr Help Center (refunds & support): Help Center
- Independent cancellation guide: How to cancel Designrr
- If you cannot resolve the issue, consider filing a complaint with the FCCPC in Nigeria and keep all documentation ready.
Address
Corporate address
Designrr lists a contact address in the United States: 2035 Sunset Lake Road, Suite B‑2, NEWARK, DE 19702.
No Nigeria-specific postal address was found in publicly available sources at the time of writing.
How to use the address
Use the corporate address for formal written communications if support channels fail; include all documentation and send via traceable mail or courier.
Also use email and in-account help routes first, as most cancellations and refunds are processed through the billing hub and support forms.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.