Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Doodle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Doodle: Easy Method
What is Doodle
Overview
Doodle is a suite of services that includes an educational product (Doodle Learning / DoodleLearning, part of Discovery Education) and a scheduling/productivity service (Doodle Professional on Doodle.com).
Services include subscription features, progress tracking (learning app) and premium scheduling tools (professional plans) offered via web and mobile app stores.
How Doodle is delivered
Doodle is available directly on its websites and as mobile apps distributed through Apple App Store and Google Play.
Billing may be handled directly by Doodle or by the third-party app stores depending on how you subscribed.
How to cancel Doodle
Cancelling subscriptions bought directly from Doodle Learning
- Sign in to the Families (Parent) Dashboard at Doodle Learning.
- Go to My Account → Subscriptions and select Cancel; cancellation takes effect at the end of the current billing period.
- See Doodle Learning help for details: How to cancel (DoodleLearning).
Cancelling Doodle Professional (web subscription)
- Sign in at Doodle.com and open Account Settings → Subscription.
- Disable auto‑renewal or choose Cancel subscription; you keep access through the paid term.
- Reference: How to cancel (Doodle Professional).
Cancelling subscriptions bought via Apple App Store
- Open iOS Settings → Apple ID → Subscriptions, find Doodle and select Cancel Subscription.
- Doodle cannot cancel Apple purchases directly; Apple handles billing and refunds.
- Guidance: Cancel via Apple.
Cancelling subscriptions bought via Google Play
- Open the Google Play Store app → Menu → Subscriptions, select Doodle and choose Cancel Subscription.
- Doodle cannot manage Play Store subscriptions or refunds for you; Google handles those requests.
- Guidance: Cancel via Google Play.
What happens when you cancel
Access after cancellation
When you cancel a direct subscription, access typically continues until the end of the paid billing period unless you cancel within a refund/cooling‑off window that triggers a refund.
For app store subscriptions, access generally continues until the current paid term ends as managed by Apple or Google.
Renewals and auto‑renew
Cancellation usually disables auto‑renewal to prevent future charges; it does not always delete your account or data.
To stop future billing, ensure auto‑renewal is turned off in the correct place (Doodle account, Apple ID, or Google Play).
Data and account status
Cancelling does not always delete your Doodle account or personal data; you may need to request deletion separately if required.
If you want data removed, contact Doodle support or follow the account settings for data or privacy requests.
Will I get a refund?
14‑day cooling‑off period (direct subscriptions)
There is a 14‑day cooling‑off period (right of withdrawal) after the first payment for direct monthly and annual subscriptions.
If you cancel within this period you are entitled to a full refund, which Doodle processes without undue delay and no later than 14 days after notification.
Source: Cancellation policy.
Refunds for Doodle Professional
Annual Doodle Professional purchases qualify for a full refund if cancelled within 14 days of purchase.
Monthly Doodle Professional subscribers may be eligible for a pro‑rated refund depending on timing and applicable law.
Reference: Doodle Professional refund info.
App store refunds and exceptions
If you subscribed via Apple or Google Play, refunds and cancellations are handled by those stores and their individual policies apply.
Doodle will generally refer you back to the app store for refund requests made through those platforms.
Doodle plans and pricing
Currency and regional pricing
Doodle displays pricing in USD for "rest of world" regions including Nigeria rather than EUR.
Prices below reflect the most commonly published USD amounts; actual checkout prices may vary with exchange rates and local taxes.
Plans and common rates
| Plan | Monthly | Annual (equivalent) |
|---|---|---|
| Pro | $14.95 / month | $83.40 / year |
| Team (per user) | $19.95 / user / month (monthly billing) | $8.95 / user / month (annual billing) |
Your consumer rights in Nigeria
Cooling‑off and refund rights
Consumers purchasing digital services directly have a 14‑day cooling‑off right for a full refund if cancelled within that period.
This right applies to Doodle direct subscriptions as documented by Doodle Learning policy.
After the cooling‑off period
After the 14‑day window, cancelling prevents future charges but typically does not produce refunds for the unused portion of a paid period.
Specific refund entitlements after the cooling‑off period depend on Doodle's published terms and applicable consumer protection laws.
Third‑party platform purchases
Purchases via Apple or Google are subject to the app stores' own refund and dispute processes.
If you used an app store, contact Apple or Google first for refunds; Doodle will usually direct you back to those platforms.
Customer experiences
Positive feedback
Reviews for Doodle Learning are generally positive, praising usability, engaging content, progress tracking and responsive support.
Some Doodle Professional reviewers report quick, no‑hassle refunds when they mistakenly subscribed.
Negative feedback
Many reviews for doodle.com (scheduling tool) criticize restrictions on the free tier, confusing cancellation steps, and usability issues.
Other complaints include buggy UX, heavy advertising, navigation difficulties, and reports of poor customer support in some cases.
Documentation checklist
What to have ready
- Account email and username used to subscribe to Doodle.
- Order or receipt number (from Doodle or the app store) and date of purchase.
- Payment method details (last four digits) and proof of purchase if available.
When contacting support
- State clearly where you subscribed (Doodle website, Apple App Store, or Google Play).
- Include screenshots of subscription status, billing statements, and any error messages.
Common mistakes
Trying to cancel in the wrong place
Many users attempt to cancel a subscription on Doodle when the purchase was made through Apple or Google Play.
If the subscription was purchased via an app store, you must cancel through that store; Doodle cannot stop those charges directly.
Assuming cancellation equals deletion or immediate refund
Cancelling auto‑renewal does not necessarily delete your account or data; you may still retain account access until the period ends.
Also, cancelling does not always trigger an immediate refund; refunds depend on timing, plan type, and where you purchased.
Comparative recap
Overview table
| Purchase channel | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Doodle Learning (direct) | Families Dashboard → My Account → Subscriptions → Cancel | Full refund if within 14‑day cooling‑off; otherwise no automatic pro‑rata unless stated | Access continues until end of paid period |
| Doodle Professional (web) | Account Settings → Subscription → Disable auto‑renew / Cancel | Annual: full refund within 14 days. Monthly: possible pro‑rata (case-by-case) | Access continues through paid term |
| Apple App Store | iOS Settings → Apple ID → Subscriptions → Select Doodle → Cancel | Handle via Apple; app store refund rules apply | Access normally continues until the end of current billing period |
| Google Play | Play Store app → Menu → Subscriptions → Doodle → Cancel | Handle via Google Play; app store refund rules apply | Access normally continues until the end of current billing period |
After cancelling
Follow‑up actions
Keep confirmation emails or screenshots of the cancellation and any auto‑renewal being disabled for your records.
If you expect a refund and do not receive it within the stated timeframe, follow up with the correct support channel.
Useful links and contacts
Doodle Learning cancellation help: DoodleLearning Help.
Doodle Professional cancellation and refund: Doodle.com Help.
Apple subscription guide: Cancel via Apple.
Google Play subscription guide: Cancel via Google Play.
Address
Primary corporate address
Doodle AG, Werdstrasse 21, 8021 Zurich, Switzerland is the company's primary contact address for correspondence.
Notes on local support in Nigeria
No specific Nigerian postal address was located in official sources; use the corporate address above or the online help pages and in‑app support channels.
For purchases made via app stores, use Apple or Google support channels for local billing disputes and refund requests.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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