Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Drift service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Drift: Easy Method
What is Drift
Overview
Drift is a subscription product and brand that offers travel-related services and consumer goods under the Drift name. It operates online and via mobile app stores and sells recurring subscription plans for travel features and related items.
Main features
Features commonly promoted include monthly and annual subscription plans with worldwide use, unlimited trips and photos, and priority/premium access. Pricing is displayed in euros in some listings and billed through the channel you use to subscribe.
How to cancel Drift
Cancel via the App Store (iOS)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Tap Subscriptions, find the Drift subscription, and choose Cancel Subscription.
- Cancel at least 24 hours before the end of the current period to avoid auto-renewal for the next term.
Cancel via Web or Other channels
- Web (direct via drift.co): Sign in to your account at drift.co, go to Account or Subscription settings, and choose Cancel. Cancellation takes effect at the end of the current term.
- Google Play: Manage subscriptions in your Google Play account settings and cancel there; standard Google Play rules apply.
- If you cannot cancel through the above, send a written cancellation notice to Drift or email support@drift.co. The company’s registered address is available below.
What happens when you cancel
Access and billing
When you cancel, the subscription typically stops auto-renewal but remains active until the end of the paid period.
You will retain access to paid features for the remainder of that term unless otherwise stated by the channel (App Store/Google Play may have their own rules).
Data and account
Your account and associated data may be retained according to Drift’s policies; export or back up any content you need before long-term deletion.
For specific data retention or deletion requests, contact support@drift.co or follow instructions in your account settings.
Will I get a refund?
Standard refund policy
Drift’s policy offers refunds only if a defective product arrives or becomes defective within 14 days of receipt.
Refunds are limited to the most recent month of service and are issued minus any shipping or handling charges.
Exceptions and how refunds are handled
- There is no general 14-day “cooling-off” right for change of mind under Drift’s policy; refunds in those cases are at Drift’s discretion.
- For defects or disputes, contact support@drift.co with order details, photos if relevant, and a description of the problem.
- If Drift declines a refund and you believe charges were unauthorized, consider disputing the charge with your bank or mobile money provider.
Drift plans and pricing
Available plans
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Drift Travel Monthly Subscription | €4.62 - €4.74 | Monthly | Unlimited trips worldwide, unlimited photos per trip, priority feature access, premium experience |
| Drift Travel Pro Yearly | €17.50 - €17.94 | Annual | Same features as monthly plan but billed annually |
Notes on pricing
Prices shown are estimates in euros; actual billing may vary by store, currency conversion and local taxes.
Exact EUR prices were estimated using mid-market NGN→EUR rates and may differ on your bank or payment provider statement.
Your consumer rights in Nigeria
Statutory and practical rights
Nigeria’s consumer protections generally cover defective goods and misleading practices, but Drift’s published policy does not provide a statutory cooling-off period.
Drift limits refunds to defects within 14 days; other refunds are discretionary under its Terms of Service.
Steps you can take
- If you experience unauthorized recurring charges, contact Drift first at support@drift.co and request cancellation and refund in writing.
- If that fails, contact your bank or mobile money provider to dispute unauthorized or recurring charges and request charge reversal.
- Consider filing a complaint with Nigerian consumer protection agencies if you suspect unfair business practices or persistent non-response.
Customer experiences
Positive feedback
- Some users reported an initially pleasant scent from physical products and found certain features satisfactory for a short period.
Negative feedback
- Multiple reports of users being signed up to recurring subscriptions without clear consent, including after one-time purchases.
- Complaints of difficulty cancelling: website freezing, no response from support, and needing bank intervention.
- Reports of unresponsive customer support, delayed or missing deliveries, faint or short-lived product effects, and occasional product damage (e.g., to car visors).
Documentation checklist
What to gather before contacting support
- Order confirmation or receipt showing date, amount and order number.
- Subscription confirmation emails or screenshots from the App Store / Google Play / drift.co account page.
- Bank or payment statements showing the charge(s) in question.
- Photographs of any defective product, tracking or delivery proof, and copies of all correspondence with Drift.
When escalating a dispute
- Prepare a clear timeline of events and any cancellation attempts (dates, screenshots, messages).
- Keep copies of written cancellation requests and any automated confirmation you receive.
Common mistakes
Assuming a refund is automatic
Many consumers expect a refund for change of mind; Drift’s policy does not guarantee refunds except for defects within 14 days.
Always check the published refund policy before cancelling and request written confirmation when you ask for a refund.
Using the wrong cancellation channel
Subscribers often try to cancel in the wrong place (for example, on drift.co when they subscribed via the App Store). This can leave auto-renewal active.
Always cancel through the same channel you used to subscribe: App Store subscriptions in iOS settings, Google Play in Google Play account, and web subscriptions in your drift.co account.
Comparative recap
Quick summary
| Channel | How to cancel | Refund availability | Notes / Ease reported |
|---|---|---|---|
| App Store (iOS) | Cancel via App Store account Subscriptions. Must cancel ≥24 hours before period end. | Refunds handled per App Store + Drift policy; Drift refunds limited to defects. | Standard Apple flow; users must manage in iOS settings. |
| Web (drift.co) | Cancel in account settings on drift.co; cancellation takes effect at period end. | Drift offers refunds only for defects within 14 days; other refunds discretionary. | Drift states online cancellation is possible, but some users report site issues or non-response. |
| Google Play | Manage and cancel via Google Play account settings; follow Google Play rules. | No specific Drift policy located for Play; standard Google Play refund mechanisms may apply plus Drift’s defect policy. | Standard Play flow; specifics for Drift not published - manage via Play store. |
Details
Use the channel you originally used to subscribe. If you encounter non-response, document attempts and consider a bank dispute for unauthorized charges.
Keep copies of all messages and confirmations to support any dispute or complaint in Nigeria.
After cancelling
What to check immediately
- Confirm cancellation in the channel where you subscribed and save any confirmation screenshots or emails.
- Monitor your bank or payment statement for further charges and keep records for at least 90 days.
Useful links and contacts
- Drift website: https://drift.co
- Support email: support@drift.co
- App Store listing: Apple App Store
- Google Play: Google Play Store
Address
Registered address
Drift Innovation Ltd
14 Gray’s Inn Road, London, WC1X 8HN
Other contacts
For customer service and refunds use support@drift.co or the support channels listed on drift.co.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.