Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Easywp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel EasyWP: Complete Guide
What is EasyWP
Overview
EasyWP is Namecheap’s managed WordPress hosting product that lets you create and run WordPress sites without managing traditional web hosting infrastructure.
It provides managed features such as SSL, CDN, and site builders depending on the plan you choose.
Who uses EasyWP
EasyWP is commonly used by small businesses, bloggers, and hobbyists who want a simplified WordPress setup and managed hosting features.
It appeals to users who prefer fast onboarding and Namecheap account management for subscriptions and billing.
How to cancel EasyWP
Cancel via Namecheap web account (turn off auto-renew)
- Sign in to your Namecheap account and go to the Namecheap Apps or EasyWP dashboard.
- Open the Subscriptions tab in the Apps dashboard and locate the EasyWP subscription.
- Turn off auto-renewal for the subscription; it will remain active until the end of the paid period.
- See the official guidance: How to cancel an EasyWP subscription.
Immediate cancellation via Namecheap Support
- Contact Namecheap Support using Live Chat or submit a ticket requesting immediate cancellation.
- Request explicit immediate cancellation; support can process it so the site and content are removed upon processing.
- Be aware: immediate cancellation typically results in permanent deletion of site data when processed.
- Use Namecheap Support channels in your account to begin a ticket or chat.
App Store / Google Play note
- No specific EasyWP cancellation policy was found that treats App Store or Google Play subscriptions differently.
- EasyWP subscriptions appear to be managed via your Namecheap web account rather than an app store subscription system.
What happens when you cancel
Access and service continuity
If you disable auto-renewal, the subscription stays active until the end of the paid period and then stops.
During the remaining paid period you retain normal access and hosting features.
Immediate cancellation effects
If you ask Support to cancel immediately, the site and all content can be removed permanently when the cancellation is processed.
Immediate cancellation bypasses the remainder of the paid term and typically ends hosting access right away.
Data retention and backups
- Namecheap may remove site files and databases after cancellation, especially for immediate cancellations.
- Always back up your WordPress files and database before cancelling to avoid data loss.
- Confirm with Support whether there is any temporary retention window before deletion.
Will I get a refund?
Refund windows and eligibility
- Refunds are generally available if you cancel within the first 30 days after your initial signup.
- A 24-hour refund window applies after an automatic renewal; cancel and request refund within 24 hours of renewal.
- No refunds are provided after these windows have passed.
Exceptions and exclusions
- Refunds exclude free trials, SSL certificates, domain registration fees, and add-ons.
- The EU/EEA/UK automatic 14-day cooling-off right for digital content can be waived once you download or activate the product.
- Refer to EasyWP/Namecheap terms for full details: EasyWP Terms and EasyToolsWP Terms.
How to request a refund
- If eligible, open a support ticket or use Live Chat and state your refund request with order details.
- Provide purchase date, order ID, and reason for cancellation to speed processing.
- Keep copies of payment receipts and any support responses for reference.
EasyWP plans and pricing
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| EasyWP Starter | €2.66/mo (intro), €44.71/year renewal | Monthly / Annual | 10 GB SSD; 50K visitors/mo; Free CDN & SSL |
| EasyWP Turbo | €4.49/mo, €86.79/year renewal | Monthly / Annual | 50 GB SSD; 200K visitors/mo; CDN, SSL, Brizy Site Builder |
| EasyWP Supersonic | €5.25/mo, €105.09/year renewal | Monthly / Annual | 100 GB SSD; 500K visitors/mo; CDN, SSL, Brizy Site Builder |
Pricing notes
These EUR prices come from a third-party promotional source and are not confirmed as Nigeria-specific rates.
Official pricing may show USD or region-based values; check your Namecheap account for exact, local pricing.
Your consumer rights in Nigeria
Local statutory rights (Nigeria)
EasyWP documentation does not provide specific statutory consumer-rights information for Nigeria.
There is no EasyWP-stated Nigeria-specific cooling-off or refund rule in the verified documentation.
What you can do in Nigeria
- Review your bank/card issuer’s chargeback policies for disputes if a refund is warranted and vendor resolution fails.
- Contact Namecheap Support first and keep records of all communications, receipts, and ticket numbers.
- Consider local consumer protection agencies or legal advice if you encounter unresolved contractual or payment issues.
Customer experiences
Positive feedback
Many customers praise EasyWP’s customer service as helpful, polite, knowledgeable, and fast, especially in restoring sites after subscription expiry.
Users report Simple, fast, and reliable service with support that often meets expectations.
Negative feedback
Some users mention unintuitive or slow dashboards, caching and SSL setup delays, and performance issues with certain builders like Elementor.
There are reports of underwhelming or slow support responses in some cases, and occasional DNS, email integration, and SEO visibility problems.
Documentation checklist
Required documents
- Account email and username used to purchase EasyWP.
- Order ID or invoice number for the EasyWP purchase or renewal.
- Domain name and EasyWP site name associated with the subscription.
Optional supporting items
- Payment receipts or bank statements showing the charge.
- Screenshots of the Subscriptions page or auto-renew settings.
- Previous support ticket numbers or chat transcripts related to the issue.
Common mistakes
Forgetting to turn off auto-renew
Many customers expect cancellation to be immediate when they forget that disabling auto-renew leaves the service active until the period ends.
Always check the Subscriptions tab and confirm the auto-renew toggle status.
Assuming an automatic refund after cancelling
Some users assume cancelling always triggers a refund; EasyWP’s policy limits refunds to specific windows (30 days initial, 24 hours after renewal).
Check the refund eligibility windows before assuming you will receive money back.
Not backing up before requesting immediate cancellation
Requesting immediate cancellation via Support can lead to permanent data deletion; failing to back up is a frequent and costly mistake.
Always export site files and database before asking for immediate termination.
Comparative recap
Summary table
| Action / Method | Where managed | Refund eligibility | Effect on site |
|---|---|---|---|
| Turn off auto-renew (via Namecheap Apps Subscriptions) | Namecheap web dashboard | No refund unless within initial 30 days or 24-hour renewal window | Site stays active until end of paid period, then stops |
| Immediate cancellation (Support ticket / Live Chat) | Namecheap Support | Refund possible only if within stated windows; immediate cancellation usually forfeits ongoing access | Site and content removed permanently upon processing |
| App Store / Google Play | Managed via Namecheap web account (no separate app-store policy found) | Handled per Namecheap refund policy; no app-store specific rule found | Treated like web-managed subscriptions; confirm in your Namecheap account |
Quick takeaways
- Turn off auto-renew to stop future billing while keeping service until period end.
- Request immediate cancellation only after backing up - this can permanently delete your site.
- Refunds are limited to 30 days post-signup or 24 hours after renewal with specific exclusions.
After cancelling
Steps to take after cancellation
- Confirm cancellation and retain any confirmation number or support ticket for your records.
- Download or move your site backup, database, and any DNS or email records you need.
- Check domain status - if your domain is with Namecheap, manage renewal separately to avoid losing it.
Helpful links
- How to cancel an EasyWP subscription (Namecheap Support)
- EasyWP Terms of Service (Namecheap)
- EasyToolsWP Terms
- Customer reviews (Trustpilot)
Address
Corporate postal address
NameCheap, Inc.
4600 East Washington Street Suite 305, Phoenix AZ 85034, United States
Other contact channels
- Use Namecheap Support in your account (Live Chat or ticket) for cancellations and refunds.
- Keep records of all communications and confirmations when you contact Support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.