Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Facelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Facelab: Easy Method
What is Facelab
Overview
Facelab is a mobile and web app for portrait and selfie editing that offers filters, retouch tools and transformation features. It is available on iOS (App Store), Android (Google Play) and via the developer's web interface.
Common uses
Users install Facelab to apply beauty filters, age/gender transformations and quick touch‑ups. Some advanced tools require paid one‑time purchases or subscriptions to unlock.
How to cancel Facelab
Cancel on App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select "Facelab" and tap "Cancel Subscription".
- Cancel at least 24 hours before renewal; cancel free trials via your Apple ID.
Cancel on Google Play (Android)
- Open the Play Store app.
- Tap Menu → Subscriptions.
- Select "Facelab: Face & Body Editor" → Cancel subscription.
- Keep a screenshot of the cancellation confirmation for your records.
Cancel via Web / Direct (developer)
- Log into your account on the developer's web interface.
- Go to "Billing" or "Subscription" and choose the cancel option.
- If no self‑service option exists, contact the developer using the contact details provided in the app or correspondence.
What happens when you cancel
Access and renewal
After cancellation you keep access until the end of your paid period. The subscription will not renew after that billing cycle ends.
Data and account retention
Cancellation does not automatically delete your account or remove stored data. Account and data retention are governed by the developer's policy.
Free trials and unused time
Free trial days may be forfeited when a subscription is activated. Unused portions of paid time are typically available until the expiry date but are not refunded automatically.
Will I get a refund?
In‑app purchases (App Store / Google Play)
Refunds for in‑app purchases are handled by the platform (Apple or Google) via their "Report a Problem" mechanisms.
- Apple and Google apply their own time limits and criteria for refunds.
- Contact the platform support page to request a refund rather than the developer for purchases made through the store.
Physical products from web store
For physical goods bought via the developer's web store, the developer offers a 7‑day refund/exchange window after receipt for unopened, unused items.
- No broader 14‑day cooling‑off right is stated by the developer for physical items.
Exceptions and escalation
If a platform or the developer does not resolve a supported claim, consider contacting your payment provider (bank/card issuer) or the relevant consumer protection authority for escalation.
Facelab plans and pricing
Overview of available plans
Below are the one‑time/in‑app purchase offerings and approximate Euro equivalents taken from Nigeria listings and converted at ~₦450 = €1 (Jan 2026).
Price notes
Actual prices shown in your App Store or Play Store may differ due to regional pricing tiers and currency conversion.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Premium Portrait Tune & Fix | €133 (approx) | One‑time / in‑app | Full portrait tuning & fix tools |
| Premium Tools for Selfie Edits | €28 (approx) | One‑time / in‑app | Enhanced selfie editing toolkit |
| Selfie Beauty Tune & Retouch (₦9,900) | €22 (approx) | One‑time / in‑app | Basic beauty retouch tools |
| Selfie Beauty Tune & Retouch (₦2,900) | €6.5 (approx) | One‑time / in‑app | Lower‑tier beauty retouch tools |
| Premium Selfie Photo Editor | €4.9 (approx) | One‑time / in‑app | Advanced photo editing |
| Premium Selfie Retouch Editor | €4.0 (approx) | One‑time / in‑app | Retouching tools |
| Beauty Tools & Face Editing | €4.9 (approx) | One‑time / in‑app | Beauty toolset & face editing |
| Premium Beauty & Selfie Editor | €1.8 (approx) | One‑time / in‑app | Basic selfie editor |
| Beaty Tools for Your Pictures | €1.6 (approx) | One‑time / in‑app | Simple beauty tools |
Your consumer rights in Nigeria
Digital subscription rules
Digital subscriptions bought through App Store or Google Play are managed by those platforms; refunds and cancellations follow Apple or Google's policies.
Returns for physical goods
The developer states a 7‑day refund/exchange window for unopened, unused physical items; no statutory 14‑day cooling‑off right is declared by the developer.
Escalation and enforcement
If a payment dispute cannot be resolved with the platform or developer, you may contact your payment provider or Nigeria's Federal Competition and Consumer Protection Commission (FCCPC) for assistance.
Customer experiences
Positive feedback
Many users praise the app for fun filters, entertaining effects and realistic age/gender transformations on iOS versions.
Users also note the simple editing tools and an easy‑to‑use interface suitable for quick touch‑ups.
Negative feedback
Common complaints include deceptive billing, charges immediately after free trials and difficulties cancelling subscriptions.
Other issues reported are frequent crashes, missing advertised features, paywalled content and slow or unrealistic filters.
Documentation checklist
What to keep before you cancel
- Subscription receipt from App Store or Google Play.
- Screenshots showing subscription status and cancellation confirmation.
- Account email and any order or transaction IDs.
What to keep after you cancel
- Confirmation email or screenshot proving cancellation.
- Records of any refund requests submitted to Apple/Google or the developer.
- Correspondence with developer support if you contacted them directly.
Common mistakes
Canceling too late
Waiting until the renewal date often causes automatic renewal; for App Store cancellations must be made at least 24 hours before renewal to avoid another charge.
Asking the developer for platform refunds
Requesting refunds from the developer for purchases made via Apple or Google can delay resolution. Use the platform's "Report a Problem" flow for in‑app purchases.
Not keeping proof
Failing to save confirmation screenshots or receipts makes it harder to dispute unexpected charges with Apple, Google, your bank, or consumer protection bodies.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund handled by | Typical issues |
|---|---|---|---|
| App Store (iOS) | Settings → [your name] → Subscriptions → Select Facelab → Cancel | Apple via "Report a Problem" | Must cancel 24+ hours before renewal; free trial refunds via Apple |
| Google Play (Android) | Play Store → Menu → Subscriptions → Select Facelab → Cancel | Google via Play Store support | Keep cancellation screenshot; users report unexpected charges |
| Web / Direct | Developer web account → Billing/Subscription or contact developer | Developer handles web purchases; platform handles store purchases | May require direct contact; physical goods have 7‑day return window |
After cancelling
What to check immediately
Confirm you received a cancellation confirmation and keep a screenshot or email. Verify the subscription expiry date so you know when access ends.
Useful links and next steps
- Apple subscriptions and refunds
- Google Play subscriptions and refunds
- FCCPC - Federal Competition & Consumer Protection Commission (Nigeria)
Address
Developer correspondence address
CBC Towers, 10/11 Olubunmi Owa Street, Lekki Phase 1, Lagos, Nigeria.
What to send to this address
Use this address for formal correspondence if the developer requests postal contact, or if you need to send certified letters supporting a complaint or refund claim.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.