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Cancellation service #1 in Nigeria
Fantasy Football Hub is a subscription-based fantasy football platform offering tools, data and premium features to help users manage fantasy teams and leagues.
The service is available via the website and mobile apps, with different subscription tiers and in‑app purchase options.
It is aimed at fantasy football players who want statistics, optimisation tools and league management features beyond free options.
Subscriptions are sold directly on the website and through iOS and Android app stores, which affects how cancellations and refunds are handled.
If you cancel before the end of your paid term you will retain access to paid features until that term expires.
The subscription will not renew at the next billing date after cancellation.
Your account remains active with the data and settings you had while subscribed unless you request deletion.
Check account or privacy settings if you want data removed; follow the provider’s deletion process or contact support.
Fantasy Football Hub’s stated policy is that no refunds are issued under general circumstances; charges are treated as fully earned.
Cancelling does not automatically produce a refund according to the provider’s Help Centre and terms.
The platform offers multiple tiers including Starter, Pro and Ultra with monthly and yearly options.
Prices below are indicative and converted to Euros; actual charged amounts may vary by store, region and fees.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly | €14.55 | Monthly | Full Pro tier features via monthly in‑app purchase |
| Starter Monthly | €11.63 | Monthly | Starter tier features via monthly in‑app purchase |
| Pro Yearly | €87.63 | Annual | Full Pro tier features via yearly in‑app purchase |
| Starter Yearly | €58.37 | Annual | Starter tier features via yearly in‑app purchase |
| Ultra Monthly | €58.37 | Monthly | Ultra tier features via monthly in‑app purchase |
| Ultra Yearly | €409.45 | Annual | Ultra tier features via yearly in‑app purchase |
Nigerian consumer protection frameworks and the Electronic Transactions Act give users rights over digital purchases and expect clear refund terms.
These laws generally require transparent terms for recurring payments and fair handling of consumer complaints.
Fantasy Football Hub’s stated no‑refund policy may conflict with consumer expectations under local rules, particularly for cooling‑off or unfair practices.
If you believe your rights are affected, you can escalate with the platform, the app store, or a local consumer protection body.
Many users rate the app positively (around 4.3/5) and safety checks indicate most users consider it legitimate.
Users praise the tools and data available in paid tiers when the service functions as expected.
Frequent negative reports include slow or poor customer support, billing issues like double charges, and problems cancelling.
There are also complaints about withheld promotional refunds and historical concerns such as data incidents and misleading adverts.
Many users try to cancel on the website when their subscription was purchased via the App Store or Google Play.
This does not stop billing; always check the purchase source and cancel through the correct app store if applicable.
Users often expect immediate refunds after cancelling; the provider’s policy states cancel retains access but does not refund.
If you purchased in‑app, you must request refunds from Apple or Google; promotional refunds require meeting strict criteria and a claim by the deadline.
This table summarises how cancellations and refunds differ by purchase method and the recommended action for each case.
Use it to identify the correct channel before taking action.
| Item | Website (direct) | iOS (App Store) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Account page on website | Apple device > Settings > Subscriptions | Google Play app > Payments & subscriptions > Subscriptions |
| Refunds | Generally no refunds per provider policy | Request via Apple refund process | Request via Google Play refund process |
| Access after cancel | Access remains until end of paid term | Access remains until end of paid term | Access remains until end of paid term |
| Best action | Cancel on website and keep receipts | Cancel in Apple settings and request refunds from Apple if needed | Cancel in Google Play and request refunds from Google if needed |
Keep all confirmation emails and receipts after cancelling for your records and any disputes.
Monitor your card or bank statement for recurring charges in the next billing cycle to ensure cancellation took effect.
Preston Park House, South Road, Brighton, East Sussex, United Kingdom, BN1 6SB.
This address is the likely main correspondence address for the company. Previous director correspondence may reference other historical addresses.
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Written by Zainab Chukwu
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.