Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Framer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Framer: Easy Method
What is Framer
Overview
Framer is a web-based design and website building platform that combines visual design tools with hosting and CMS features.
It is used to create interactive sites, publish to a custom domain, and manage site subscriptions through a workspace billing system.
Core capabilities
Framer offers site plans with bandwidth, page limits, and CMS collections, plus editor subscriptions for workspace-level access.
Billing and plan management are handled through Framer’s web interface rather than device app stores.
How to cancel Framer
Cancel a site plan (step-by-step)
- Sign in to your Framer account and open the Workspace that contains the site.
- Go to the Plans tab inside the Workspace.
- Click the three‑dot menu next to the site you want to cancel and choose “Cancel Plan.”
- Confirm the cancellation. Benefits remain active through the end of the current billing cycle.
Cancel editor subscriptions and other notes
- To end an editor subscription you must first cancel all site subscriptions in the workspace.
- After the final site subscription is cancelled, the editor plan ends at the end of the billing cycle.
- Framer’s documented cancellation instructions apply via the web interface; there are no separate App Store or Google Play cancellation processes documented.
What happens when you cancel
Access and features
When you cancel, site plan benefits (bandwidth, pages, CMS access) remain active until the end of the current billing cycle.
After the billing cycle ends your site will lose the paid features and revert to any free limits Framer provides.
Renewal and data
Cancelled plans do not renew at the next billing date unless you re-subscribe or change plans before expiry.
Your site content and data typically remain in your account, but functionality tied to paid features may be disabled; export backups before expiry.
Will I get a refund?
Standard refund windows
Framer grants refunds only under limited conditions. Globally, a refund may be issued if you cancel within 7 days of the initial purchase.
For EU and Turkey residents, Framer aligns with a 14‑day legal cooling‑off period that can allow refunds.
Exceptions and credits
- Cancelling a subscription does not guarantee a refund of unused time; unused time is generally not refunded.
- Downgrades may yield credits for future purchases rather than cash refunds.
- There is no specific mention of a 14‑day right for Nigeria; outside EU/Turkey the worldwide window is 7 days where supported by the payment method.
Framer plans and pricing
Summary of common plans
The table below lists commonly reported plans and estimated prices in EUR (converted from USD for reference).
Framer officially lists plans in USD; EUR values here are estimates based on an exchange rate used in January 2026.
| Plan | Price (approx.) | Period | Key features |
|---|---|---|---|
| Mini (Personal) | approx. €4.30 | Monthly (billed yearly equivalent) | Landing pages, custom domain, 2 pages, 10 GB bandwidth |
| Basic (Personal) | approx. €12.85 | Monthly (billed yearly equivalent) | Basic sites, 1,000 pages, 50 GB bandwidth, password protect |
| Pro (Personal) | approx. €25.70 | Monthly (billed yearly equivalent) | Growing sites, 10,000 pages, 100 GB bandwidth, 10 CMS collections |
| Launch (Business) | approx. €64.20 | Monthly (yearly billed) | 15,000 pages, 200 GB bandwidth, 20 CMS collections |
| Scale (Business) | approx. €171.20 | Monthly (yearly billed) | 30,000 pages, 500 GB bandwidth, 30 CMS collections |
| Locale Add-On | €20 per extra locale/month | Monthly | Adds additional language support beyond included locale in Pro plan |
Pricing notes
Framer does not officially publish EUR pricing for Nigeria; official billing is in USD and charged accordingly.
Reported EUR amounts often reflect payment method conversions rather than Framer’s native price display.
Your consumer rights in Nigeria
Local legal context
Framer’s policy does not cite specific statutory consumer rights for Nigeria concerning digital subscription refunds.
Without a stated local right, Nigerian consumers should rely on Framer’s published refund windows and payment provider policies.
Practical steps for Nigerian customers
- Check payment method terms (card issuer, local bank, or payment processor) for chargeback or refund options.
- Request a refund within Framer’s 7‑day worldwide window when possible; keep receipts and transaction IDs.
Customer experiences
Negative reports
Users frequently report slow or unhelpful customer support responses when attempting downgrades or cancellations.
Other complaints include confusing pricing, perceived high cost, and regional payment failures with local methods.
Feature and billing concerns
Some users describe CMS, templates, and file upload functionality as under‑developed or misleading compared with expectations.
Reports also mention difficulty managing billing and occasional limits related to translation or visitor caps that affect value perception.
Documentation checklist
What to gather before contacting support
- Account email and workspace name.
- Site name or URL and the plan you are cancelling.
- Transaction ID, billing receipts, and payment method details.
Optional supporting items
- Screenshots of billing pages or errors when attempting cancellation.
- Copies of communications with support and timestamps of attempts to cancel.
- Exported backups of site content if you plan to migrate or retain a copy.
Common mistakes
Assuming app store cancellation
Some users expect to cancel via the App Store or Google Play. Framer’s documented cancellation process is via its web interface.
Attempting to cancel through device app stores can lead to confusion and delay if you don’t also use the Framer web workspace settings.
Expecting automatic refunds or pro rata returns
Users sometimes assume unused time will be refunded pro rata; Framer’s policy generally does not refund unused time and limits refunds to short windows.
Also, forgetting to cancel site plans before editor subscriptions can leave the editor plan active until all sites are cancelled.
Comparative recap
Key points at a glance
The table below summarises the main cancellation and refund facts for quick comparison.
| Topic | Framer (summary) |
|---|---|
| Cancellation method | Via Workspace → Plans tab → three‑dot menu → “Cancel Plan” on the web interface |
| Refund window | 7 days worldwide (14 days for EU & Turkey legal right); refunds limited and conditional |
| Unused time | Generally not refunded; downgrades may yield credits |
| Editor subscriptions | Editor plan ends only after all site subscriptions in the workspace are cancelled |
| App Store / Google Play | No separate documented cancellation process; use Framer web interface |
| Regional notes (Nigeria) | No special statutory refund right cited; rely on Framer 7‑day policy and payment provider options |
After cancelling
Immediate next steps
- Export or back up all site content and assets before your paid features expire.
- If using a custom domain, update DNS or hosting settings as needed to avoid downtime.
Support and further reading
If you need official guidance, see Framer’s cancellation article and refund policy for details and forms.
Official resources: Cancel your Framer plan and Framer refund policy.
Address
Primary corporate address
Framer’s primary address is listed as Singel 258, Amsterdam, North Holland, Netherlands.
Contact tips
Include your workspace name, site URL, and transaction details when contacting support to speed resolution.
Keep copies of all correspondence and timestamps for reference in refund or dispute cases.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.