Cancel Hermesvpn: Easy Method

What is Hermesvpn

Overview

Hermesvpn is a virtual private network (VPN) service that offers monthly premium subscriptions and in‑app purchases for mobile devices and desktop platforms.

The company’s terms and conditions outline subscription management, refund exceptions, and service termination timelines.

Service context

Hermesvpn markets features such as unlimited bandwidth, WireGuard/OpenVPN support, and device‑specific plans for iPhone, Android, PC and Mac.

Some public records show the domain uses privacy‑protected WHOIS details and has received trust concerns online; treat that as part of your risk assessment.

How to cancel Hermesvpn

Cancel via Hermesvpn web / Customer Support

• Contact Hermesvpn Customer Support - they state support is available 24 hours - by the method given in your signup confirmation email or the support channel linked there.
• Request cancellation of your Monthly Premium Membership and keep a copy of the confirmation message from support as proof.
• Hermesvpn states that once cancelled via their support the service terminates within 24 hours.

Cancel via App Store or Google Play

• If you bought the subscription through Apple App Store or Google Play, you must manage and cancel that subscription directly through the store.
• Open the App Store or Google Play subscription settings, locate the Hermesvpn subscription, and follow the platform steps to cancel.
• Hermesvpn’s Terms & Conditions do not explicitly describe store-managed cancellations; user reports indicate store cancellation is required for in‑app purchases.

What happens when you cancel

Service access and timing

Hermesvpn states that service access ends within 24 hours after a successful cancellation via their Customer Support process.

For store subscriptions, access usually continues until the end of the current billing period unless the store’s policy differs.

Account data and renewal

Cancellation stops future renewals but does not necessarily remove account data; check support for account deletion requests if needed.

Keep copies of confirmation emails and billing statements in case you need to dispute future charges.

Will I get a refund?

Standard refund policy

Hermesvpn’s Terms & Conditions state refunds are generally non‑refundable and do not offer credits for partial or unused periods, except where required by law.

There is no automatic 14‑day money‑back guarantee described in their terms.

Exceptions and claims

• Refund claims must be submitted to Customer Support within 60 days of the charge.
• Refunds may be issued at Hermesvpn’s discretion for technical faults, payment errors, or proven fraud.
• If you paid via App Store or Google Play, you may need to request a refund directly through those stores’ refund processes.

Hermesvpn plans and pricing

Overview of available plans

Prices shown are in Nigerian Naira as collected from available listings and are monthly unless noted.

Confirm the price in your app or billing page at purchase time; actual billing may vary by platform and taxes.

Pricing table

Your consumer rights in Nigeria

Relevant law and regulator

Nigerian consumer protection is governed by the Federal Competition and Consumer Protection Act (FCCPA) and enforced by the Federal Competition and Consumer Protection Commission (FCCPC).

The FCCPC handles complaints about unfair practices, defective or mis‑described services, and misleading terms.

How this applies to Hermesvpn

• If Hermesvpn refuses a lawful refund or fails to deliver paid services, you may lodge a complaint with the FCCPC.
• If you paid by card, you can also contact your bank or card issuer to request a chargeback where appropriate.
• For in‑app purchases, use Apple/Google refund channels first, then escalate to the platform’s dispute process if needed.

Customer experiences

Reported negative experiences

Some users on forums report difficulty cancelling via email and problems receiving confirmation of cancellation.

ScamAdviser classifies the hermesvpn.net domain as "very likely unsafe" because of hidden WHOIS data, low traffic and hosting with other low‑rated sites.

Positive or neutral feedback

No verified positive reviews on Trustpilot or Nigerian review platforms were found in available sources.

Because public feedback is limited, treat user reports and third‑party trust ratings as part of your decision process.

Documentation checklist

What to prepare before cancelling

• Account email address and username used to subscribe to Hermesvpn.
• Proof of purchase or billing statement showing the charge (screenshots or PDF).
• Copy of the signup confirmation email and any previous support correspondence.

What to save after cancelling

• Written confirmation of cancellation from Hermesvpn or a screenshot of the cancelled subscription in App Store/Google Play.
• Transaction IDs, payment receipts, and correspondence if you later need a refund or dispute.

Common mistakes

Not cancelling through the correct channel

Example: Cancelling on the Hermesvpn website when the subscription was purchased via Apple/Google. Store purchases must be cancelled in the store.

Tip: Always check whether your payment originated from your bank, App Store, or Google Play before contacting support.

Failing to keep proof

Example: Relying solely on verbal confirmation or no written record of cancellation can make disputes harder to resolve.

Tip: Save all emails, screenshots and transaction records immediately after cancelling.

Comparative recap

Quick comparison

After cancelling

Next steps

Confirm the cancellation in writing and check your next billing statement to ensure no further charges appear.

If you continue to be charged after cancellation, contact Hermesvpn support first and then your bank or payment provider if unresolved.

Helpful links

• HermesVPN Terms & Conditions
• User discussion about cancellations (Reddit)
• ScamAdviser report for hermesvpn.net
• Federal Competition & Consumer Protection Commission (FCCPC) - Nigeria
• Google Play - Manage subscriptions
• Apple - View, cancel, or change subscriptions

Address

Registered contact

Primary public address associated with the domain uses a privacy protection service: 10 Corporate Drive Note - All Postal Mails Rejected.

The privacy service lists: visit Privacyprotect.org 01803 Burlington MA for contact instructions; the actual company address is not publicly disclosed.

Notes on contact

Because the WHOIS and domain records are privacy‑protected, rely on the support channels shown in your signup email or the site contact page for cancellations and refunds.

If you cannot reach Hermesvpn and charges persist, use bank dispute channels, App Store/Google Play refund processes, or file a complaint with the FCCPC.