Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ilovepdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel iLovePDF: Easy Method
What is iLovePDF
Overview
iLovePDF is an online suite of PDF tools for merging, splitting, compressing, converting and editing PDFs.
It offers free tools plus a Premium subscription with expanded limits, ad‑free use and priority support.
How people use it
Users access iLovePDF via the website, iOS App Store or Google Play on Android devices.
Subscriptions and billing methods depend on where you subscribed (web, Apple, or Google).
How to cancel iLovePDF
On the iLovePDF website (web)
- Sign in at ilovepdf.com.
- Open Account settings, then go to "Billing" or "Subscription".
- Choose Cancel; cancellation takes effect at the end of the current billing period.
- Keep screenshots or confirmation emails for your records.
On iOS and Android (App Store / Google Play)
- iOS: Open Settings → Apple ID → Subscriptions, find iLovePDF and Cancel. Apple manages billing and refunds.
- Android: Open Google Play → Menu → Subscriptions, select iLovePDF and Cancel. Google manages billing and refunds.
- Note: Cancelling via the stores stops future billing but does not refund the current period through the app stores.
What happens when you cancel
Access and billing
When you cancel, your Premium access remains active until the end of the paid billing period.
Automatic renewal stops; you will not be billed again after the current period ends.
Data and account
Your account and uploaded files remain subject to iLovePDF's retention and privacy policies.
If you want files deleted, check account settings or contact support with file IDs and timestamps.
Will I get a refund?
Official iLovePDF policy
- iLovePDF's published terms state there are no refunds for unused time or trial conversions.
- Refunds may be issued only at iLovePDF's sole discretion. See the official terms: iLovePDF Terms.
Exceptions and Nigerian law
- Some third‑party guides claim a 14‑day web refund window for first‑time purchases, but that contradicts the official terms and appears unofficial.
- Under Nigeria's Federal Competition and Consumer Protection Act 2018 (FCCPA), blanket "no refund" policies that override statutory rights can be illegal; Nigerian consumers may have enforceable refund rights. See FCCPA guidance: legal note.
iLovePDF plans and pricing
Price table
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Premium Monthly (higher) | €1.33 | Monthly | Full access to all tools, unlimited processing, ad‑free, priority support |
| Premium Monthly (lower) | €1.13 | Monthly | Same as above |
| Premium Yearly | €9.27 | Annual | Full access, billed yearly |
Notes
Prices were sourced from the Nigeria App Store as of January 18, 2026 and converted at ~1 EUR = 1,500 NGN.
Actual billed amounts may vary by store, taxes, conversion rates and local fees.
Your consumer rights in Nigeria
Key protections under FCCPA
Nigerian law (FCCPA 2018) protects consumers against unfair contract terms, including unconditional "no refund" clauses.
Consumers have rights to cancel services and may be entitled to refunds subject only to reasonable cancellation charges.
How to enforce rights
- Contact the Federal Competition and Consumer Protection Commission (FCCPC) to lodge complaints.
- If needed, pursue the matter through industry regulators or the courts with documented evidence.
Customer experiences
Positive feedback
Global Trustpilot reviews commonly praise iLovePDF for speed, ease of use and reliability, even without signing up.
Many users report satisfied outcomes for routine PDF tasks. See Trustpilot: Trustpilot iLovePDF.
Negative reports
Some users report billing problems: upgraded accounts not reflected, continued charges after cancellation, and poor customer service responses.
Examples include complaints on PissedConsumer and Reddit about immediate charges for apparent free trials and denied refunds. PissedConsumer, Reddit.
Documentation checklist
Required documents
- Receipt or invoice showing purchase date and amount (store receipt, email or bank statement).
- Subscription ID or account email used to subscribe.
- Screenshots of account subscription page and any error messages.
Helpful supporting items
- Apple or Google Play purchase receipts (from the respective stores).
- Copies of correspondence with iLovePDF support and timestamps.
- Evidence of attempted cancellations (screenshots of settings pages).
Common mistakes
Cancelling in the wrong place
Users often cancel on the website but actually subscribed via Apple or Google, so billing continues through the store.
Always check where the charge originated (card statement or store receipt) before cancelling.
Missing evidence or timing issues
Not saving receipts, confirmation emails, or screenshots makes disputes harder to resolve with support or regulators.
Another common issue is assuming app UI trial language guarantees a free trial; charges may post immediately depending on store rules.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund policy | When cancellation takes effect |
|---|---|---|---|
| iLovePDF website (web) | Account → Billing/Subscription → Cancel | No refunds stated; discretionary refunds only | End of current billing period |
| App Store (iOS) | Apple Settings → Apple ID → Subscriptions → Cancel | Managed by Apple; iLovePDF states no refunds for web purchases | End of current billing period (store rules apply) |
| Google Play (Android) | Google Play → Menu → Subscriptions → Cancel | Managed by Google; iLovePDF states no refunds for web purchases | End of current billing period (store rules apply) |
Quick takeaways
Cancel where you originally purchased to stop future billing and preserve evidence for any dispute.
Expect access to continue until the billing period ends and understand refunds are not guaranteed by iLovePDF.
After cancelling
Next steps
- Save confirmation screenshots and any cancellation emails immediately.
- Check upcoming bank statements or store receipts to confirm charges stop after the period ends.
Contacts and helpful links
- iLovePDF help/terms: Official terms
- Apple subscriptions: Apple App Store
- Google Play subscription help (example): Google Play guide
- FCCPC / consumer rights overview: Consumer rights note
Address
Company address
ILOVEPDF S.L., Sabino de Arana 60, Barcelona, Barcelona 08028, Spain.
No Nigeria‑specific postal address for cancellation was publicly listed in available sources.
Legal notes
If you intend to escalate a refund or consumer complaint, include the company address and all purchase documentation in your complaint to regulators or courts.
Keep records of all correspondence and dates to support any FCCPA complaint or legal action.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.