Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Krea Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Krea Ai: Easy Method
What is Krea Ai
Overview
Krea Ai is an AI-powered image-generation service that offers subscription plans for creators and designers. It provides tools for generating images with adjustable settings and supports features like Photoshop input and strength controls.
Where it is managed
Krea Ai subscriptions and billing are primarily documented and managed via the Krea website and Help Center. Official documentation focuses on web-based account and subscription settings.
How to cancel Krea Ai
Cancel via Web (official method)
- Sign in to your account at the Krea website.
- Open Workspace Settings or Account Details.
- Find the "Danger Zone" or subscription/billing section and click "Cancel Subscription".
- Confirm the cancellation when prompted.
Cancel via App Stores (mobile users)
- Krea’s Help Center does not document App Store or Google Play cancellations.
- If you subscribed through Apple or Google, manage the subscription in your App Store / Google Play account settings.
- Follow the store’s subscription cancellation flow to stop auto-renewal if required.
What happens when you cancel
Access after cancellation
After you cancel, access to paid features typically remains until the end of the current billing period. You can continue using the service until that date.
Auto-renewal and account state
Cancellation must be done manually; otherwise auto-renewal will continue. Cancelling does not necessarily delete your account or project data - it stops future billing per the cancellation action.
Will I get a refund?
Refund eligibility
- Refunds are available only if you meet Krea’s eligibility criteria: active paid subscription with usage below 650 compute units and fewer than 20 generations in the current month.
- If eligible, the refund option appears during the cancellation flow.
Refund limits and timing
- No partial refunds are available; cancellation alone does not guarantee a refund.
- Refunds typically take 5 - 10 business days to process through your payment provider or bank.
Krea Ai plans and pricing
Official price availability
Krea Ai’s public pricing is listed in USD on its site. There is no comprehensive Euro- or NGN-denominated price list publicly available for Nigeria in the referenced documentation.
Pricing summary
| Plan | Price (USD) | Billing frequency | Notes |
|---|---|---|---|
| Official pricing | Varies | Varies | Check the Krea website or your App Store for local prices. |
Your consumer rights in Nigeria
What Krea states
Krea’s public policy does not mention a statutory 14-day withdrawal or cooling-off period. Refunds are governed by Krea’s usage-based eligibility rules, not a time-based consumer right.
Practical steps for Nigerian consumers
- Rely primarily on Krea’s refund criteria (compute units and generations) when seeking refunds.
- If you have billing disputes, contact your payment provider or bank to request charge reversals or investigation.
- Consider contacting local consumer-protection bodies if you believe you were charged unfairly.
Customer experiences
Positive feedback
- Users praise Krea for fine control in image generation and good value compared with alternatives.
- Some customers report fast, professional support in specific cases that led to full refunds and satisfactory resolutions.
Negative feedback
- Many users report slow or unresponsive customer support, difficulty finding contact channels, and slow Discord responses.
- Complaints also include recurring billing issues, unexpected renewals, and refunds being refused even after dissatisfaction.
Documentation checklist
Before contacting support
- Account email and username used for the subscription.
- Payment receipts, bank/card statement entries, or invoice screenshots.
- Dates and screenshots showing billing or renewal notifications.
Additional helpful items
- Usage metrics (compute units, number of generations) for the current month if available.
- Any error messages, support ticket IDs, or correspondence with support staff.
Common mistakes
Assuming cancellation happens automatically
Many users assume deleting the app or stopping use cancels subscription billing. Auto-renewal continues unless you cancel through the website or the app store where applicable.
Not checking refund eligibility
Users sometimes cancel expecting a refund without meeting Krea’s usage thresholds. Always review the 650 compute units and 20 generations limits before assuming a refund.
Comparative recap
At-a-glance comparison
| Aspect | Web (Krea site) | App Store / Google Play |
|---|---|---|
| Cancellation method | Manual via Workspace Settings / Account Details | Managed by the respective store (not documented by Krea) |
| Refund eligibility | Based on usage thresholds (650 compute units; <20 generations) | Same eligibility likely applies, but refund flow may vary by store |
| Support responsiveness | Mixed: reports of both quick helpful responses and slow/unresponsive support | Depends on store dispute processes and Krea’s internal support |
After cancelling
What to check immediately
- Confirm cancellation email or on-screen confirmation from Krea.
- Verify that auto-renewal is disabled in your account or App Store / Google Play subscriptions.
Useful links
Address
Postal address availability
Krea Ai does not provide a postal address on its official website. No official postal contact is documented in the referenced materials.
How to contact instead
- Use Krea’s online Help Center and support channels shown on their website.
- If needed, contact your payment provider or bank for billing disputes since no postal address is listed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.