Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Krisp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Krisp: Easy Method
What is Krisp
Overview
Krisp is a noise-cancellation and meeting-assistant app that removes background sound from calls and recordings in real time. It also offers meeting tools such as transcripts and AI-generated notes.
Where it runs
Krisp works across desktop and mobile platforms and integrates with conferencing apps and system audio. Subscriptions may be bought directly or via app stores.
How to cancel Krisp
Cancel a direct web subscription
- Sign in to your Krisp account dashboard.
- Go to Settings → Billing → Plan Details → Manage Subscription.
- Choose Downgrade or Cancel. Your access continues until the end of the billing period.
Cancel via mobile app stores
- Apple App Store: On iPhone/iPad/Mac go to Settings → [Your Name] → Subscriptions → Select Krisp → Cancel Subscription.
- Google Play: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Krisp → Cancel.
What happens when you cancel
Access and renewal
When you cancel a paid Krisp subscription directly, you typically retain access until the end of the current billing period. Auto‑renewal will be turned off so the subscription does not renew.
Account and data
Your account remains active as a free user unless you explicitly delete it. Stored data, settings, or meeting transcripts may remain according to Krisp’s data retention and privacy policies.
Will I get a refund?
Direct Krisp subscriptions
Krisp does not provide automatic refunds for direct subscriptions; refunds are handled case-by-case and payments are generally non‑refundable. Check your Terms for exceptions.
App store purchases and contract exceptions
- Apple App Store and Google Play refunds are handled under each store’s policies and processes.
- The Master Subscription Agreement allows refunds of prepaid fees for unused remainder if termination is made as specified; company breaches may change remedies.
Krisp plans and pricing
Pricing overview
Krisp lists prices in USD only. Exact amounts and billing cycles are shown on Krisp’s website or during checkout.
Currency and billing note
If you pay from Nigeria, your bank or card provider determines the final local charge based on exchange rates and fees.
| Plan | Billing | Price |
|---|---|---|
| Pro | Monthly or annual | Varies (listed in USD only) |
| Business | Monthly or annual | Varies (listed in USD only) |
| Free | Free tier | Varies |
Your consumer rights in Nigeria
Legal context
Nigerian consumer protection law, such as the Federal Competition and Consumer Protection Act (2018), expects clear contract terms and prohibits deceptive practices. This applies to digital services sold to Nigerian consumers.
Practical remedies
- You may dispute unfair charges or non-disclosed auto‑renewals with your payment provider or consumer protection agencies.
- Keep records and, if necessary, contact local consumer protection authorities for guidance on digital service complaints.
Customer experiences
Positive feedback
Users in Nigeria and worldwide praise Krisp for effective real‑time noise suppression and useful meeting tools such as transcripts and notes. Many report clearer calls and easy setup.
Negative feedback
Common complaints include slow or unsatisfactory customer support, billing disputes about refunds or proration, and occasional performance issues like high CPU usage or app instability.
Documentation checklist
Essential items to gather
- Account email and username used with Krisp.
- Payment receipts, bank or card statements showing the charge.
- Subscription ID, order confirmation, and billing dates.
Supporting evidence
- Screenshots of subscription status, cancellation steps taken, or error messages.
- Copies of support tickets, responses, and any policy text you rely on.
Common mistakes
Not cancelling in the right place
A frequent mistake is cancelling in the app but not the store where the subscription was purchased. If you bought via Apple or Google, you must cancel through that store to stop billing.
Missing documentation
Another common error is failing to save receipts, dates, or screenshots. Without proof of payment or cancellation attempts it is harder to get a refund or resolve disputes.
Comparative recap
Quick comparison
The table below summarizes how to cancel and who handles refunds for each channel. Use it to choose the correct cancellation path for your purchase.
Key takeaway
If you are unsure where you subscribed, check your payment statement for the merchant name before following cancellation steps.
| Channel | How to cancel | Refund handled by | Access after cancel |
|---|---|---|---|
| Web (Direct) | Account dashboard → Settings → Billing → Plan Details → Manage Subscription → Downgrade/Cancel | Krisp (case-by-case; generally non‑refundable) | Access until end of billing period |
| Apple App Store | Settings → [Your Name] → Subscriptions → Select Krisp → Cancel Subscription | Apple’s refund policies | Varies; typically until end of paid period |
| Google Play Store | Google Play → Profile → Payments & subscriptions → Subscriptions → Select Krisp → Cancel | Google Play refund policies | Varies; typically until end of paid period |
After cancelling
Immediate steps
- Save a screenshot of the cancellation confirmation and the date it was done.
- Check your bank or card statement over the next billing cycle to confirm no further charges.
Useful links and support
- Krisp official site
- Apple subscription support
- Google Play subscription support
- Krisp Help / Support
Address
Official correspondence
Krisp lists a U.S. address for official correspondence and arbitration matters. A Nigeria‑specific postal address was not provided.
Company address
2150 Shattuck Ave, Penthouse 1300, Berkeley, CA 94704, United States.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.