Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Launchpass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Launchpass: Easy Method
What is LaunchPass
Short description
LaunchPass is an online tool that lets community owners sell access and recurring memberships using Stripe and integrations with platforms such as Discord. It provides subscription management, member portals, and payment flows but does not hold customer funds.
Primary role and limits
LaunchPass acts as the platform provider and billing interface; individual community or group owners control pricing, refunds and ultimate membership policies. LaunchPass supplies the tools and dashboard used by owners to manage subscriptions.
How to cancel LaunchPass
Cancelling a provider (owner) subscription
- Log in at LaunchPass.com.
- Open Billing or your account menu, choose the plan settings and select "Free Plan" (downgrade).
- Confirm the downgrade; cancellation takes effect at the end of the current billing period.
Cancelling as a member of a community
- Members can cancel their own subscriptions in the member portal: launchpass.com/portal.
- Community owners can cancel a member via their Stripe dashboard; some cancellations are immediate, others end at period close - refunds are handled separately by the owner.
What happens when you cancel
Access and features
When an owner cancels a paid LaunchPass subscription, premium features remain active until the current billing period ends. Your community or service will continue to function until then.
Data and reactivation
LaunchPass retains account and membership data so you can resubscribe later without rebuilding settings. You can reactivate your subscription at any time through the account dashboard.
Will I get a refund?
Who handles refunds
LaunchPass does not issue refunds directly. Each community or group owner sets and manages their own refund policy and processes refunds through their Stripe account.
Timing and exceptions
- Refunds (full or partial) processed via Stripe typically take 5 - 10 business days to appear in the payer's account.
- Faster reversals can occur if a refund is processed very soon after the original charge. There is no general 14‑day right of refund applied by LaunchPass - check the owner’s terms.
LaunchPass plans and pricing
Official pricing note
LaunchPass lists prices in USD on its site. There is no Nigeria‑specific pricing published publicly; local charges will depend on currency conversion by the payment processor.
Summary table
| Plan name | Price | Billing currency |
|---|---|---|
| Available plans | Varies | USD (converted by Stripe) |
Your consumer rights in Nigeria
Who to contact first
If you have a billing or refund issue, contact the community or group owner first. Owners control refunds and membership terms and are responsible for processing returns through Stripe.
Escalation and local recourse
If the owner does not resolve the issue, you may contact your payment provider or bank to dispute a charge as a last resort.
You may also contact Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) for non-payment or consumer protection guidance; seek independent legal advice for complex disputes.
Customer experiences
Positive feedback
Many users praise LaunchPass as user-friendly, easy to set up (especially for Discord), and helpful for integrating Stripe with community platforms.
Reviewers often highlight straightforward onboarding and responsive support in many cases.
Negative feedback
Some users report difficulty cancelling specific subscriptions and unexpected renewals; these issues often relate to how individual owners configured billing.
There are reports of repeated or unexpected charges in some communities; in some cases users found they had to cancel cards or dispute charges with banks.
Documentation checklist
What to gather before cancelling
- Account email and username used with LaunchPass.
- Invoice or receipt showing the charge date and amount.
- Subscription ID or membership reference from the member portal.
Supporting items for refund or dispute
- Screenshots of billing pages, receipts, and cancellation attempts.
- Communication records with the community owner or support.
- Bank statements showing the charge for dispute escalation.
Common mistakes
Assuming LaunchPass issues refunds
A common mistake is contacting LaunchPass expecting a refund. LaunchPass provides the platform; the community owner controls refunds.
Missing cancellation timing
Another mistake is cancelling mid-cycle and expecting an immediate prorated refund. Cancellation usually takes effect at the end of the billing period and prorated refunds are not generally provided by LaunchPass.
Comparative recap
How responsibilities compare
| Item | LaunchPass (platform) | Community / group owner | Stripe (payment processor) |
|---|---|---|---|
| Controls subscription settings | Provides the dashboard and tools | Owns pricing and refund policy | Processes payments and refunds |
| Issues refunds | No (does not hold funds) | Yes (owner must issue refunds via Stripe) | Executes refund transactions; funds return in 5 - 10 business days |
| Handles charge disputes | Can provide logs and support info | Primary contact for member questions | Bank/payment networks handle reversals and disputes |
After cancelling
Next steps
Confirm cancellation in your LaunchPass account and keep a copy of any confirmation or screenshots for your records.
Useful links and support
- How do I cancel my LaunchPass subscription?
- How to cancel or manage a member's subscription
- How refunds are handled
- Refund timing guide
Address
Corporate correspondence
SlackPass Inc., 2700 Decatur St, Decatur Point #358, Denver CO 80211.
Notes on local support
There is no Nigeria‑specific LaunchPass office listed publicly. For account issues use the LaunchPass help center links above or contact your community owner directly.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.