Cancel Listening.Io: Easy Method

What is Listening.Io

Service overview

Listening.Io is a subscription-based audio service that offers unlimited listening plans and related features through web and mobile apps.

The service is managed by Listening and uses platform billing for App Store and Google Play purchases as well as direct payments via the web app.

How it is delivered

Access is provided through the web app at app.listening.com and through mobile apps distributed on the Apple App Store and Google Play.

Billing and support information are published in Listening’s Terms of Service and Refund Policy.

How to cancel Listening.Io

Web (via Listening website)

• Go to the web app: app.listening.com.
• Open Settings in your account and select "cancel subscription".
• Or email [email protected] and request cancellation if you cannot access the web app.

Apple App Store and Google Play

• If you signed up via Apple App Store, cancel using your App Store subscription management page before the renewal date to avoid charges.
• If you signed up via Google Play, cancel via your Google Play subscription management page before renewal to avoid being charged again.

Important notes

• Deleting your account in the app or on the web does not automatically cancel App Store or Google Play subscriptions.
• Always confirm cancellation in the store you used to subscribe to ensure billing stops.

What happens when you cancel

Access after cancellation

After cancellation your access will typically continue until the end of the paid billing period unless otherwise stated in your plan details.

Confirm the exact access end date in your account or in the confirmation message from Listening.

Billing and renewals

Cancellations prevent future renewals but do not automatically refund past payments beyond the refund policy window.

If you cancelled in a store (Apple/Google), billing is managed by that store and you should verify the cancellation there.

Data and account deletion

Canceling a subscription is separate from deleting your account; data retention and deletion follow Listening’s data policies.

Request account deletion via the app or support channels if you want your account removed, but also cancel any store subscriptions directly.

Will I get a refund?

Standard refund policy

Listening’s published policy states payments are refundable for up to 30 days from the most recent payment date.

Refunds are not available after the 30-day window according to the Terms of Service and Refund Policy.

How to request a refund

• Submit a refund request via help.listening.com within 30 days of the payment date.
• If approved, refunds are processed to the original payment method within 5 - 7 business days.

Exceptions and store purchases

If you subscribed through Apple App Store or Google Play, the stores’ own refund processes may apply; contact Apple/Google support if needed.

Document your purchase and cancellation attempts when requesting a refund to speed up the review.

Listening.Io plans and pricing

Available plans

Pricing notes

Euro equivalents are estimates using an approximate rate of €1 ≈ ₦1,800; exchange rates fluctuate and may vary at time of billing.

Actual charged amounts depend on the billing platform (web, Apple, Google) and local conversion or taxes.

Your consumer rights in Nigeria

What Listening.Io publishes

Listening’s public terms and refund policy do not include Nigeria-specific cancellation or refund provisions.

The service applies general policies such as the 30-day refund window uniformly.

General Nigerian consumer protections

Nigerian consumer protection law may provide rights against unfair billing, misrepresentation, or deceptive practices for digital services.

Listening’s documents do not promise a 14-day cooling-off period or Nigeria-specific remedies; consider contacting local consumer protection authorities if needed.

Practical advice

Keep receipts, screenshots, and message records as these help support claims under Nigerian consumer protection rules.

If you believe you were unfairly charged and support is unresponsive, consider escalating to Nigerian consumer protection bodies or your payment provider.

Customer experiences

Summary of public reviews

Trustpilot reviews are largely negative, with multiple complaints about glitches, lack of support, and difficulties obtaining refunds.

No positive Trustpilot reviews were found at the time of search (0% 5-star reviews reported in the dataset).

Reports from forums

Reddit posts mention hard-to-cancel subscriptions, poor developer responsiveness, and perceived functional or billing issues.

These reports suggest verifying cancellation confirmations and saving all communication when problems arise.

How to interpret reviews

Use reviews as one input alongside your own experience; follow published cancellation steps and document everything to reduce risk.

If you encounter issues, escalate to the store used for purchase (Apple/Google) and to Listening support in parallel.

Documentation checklist

Essential items to collect

• Account email and username used with Listening.Io.
• Receipt or transaction ID for the payment (store or web receipt).
• Subscription renewal date and plan name.
• Screenshots of subscription status and cancellation attempts.

Support communication

• Copies of emails or messages sent to [email protected] or via help.listening.com.
• Dates and times of any attempted store cancellations (Apple/Google) and screenshots of store subscription pages.
• Any response from Listening or the app store for escalation or refund requests.

Common mistakes

Assuming account deletion cancels subscriptions

Many users delete their app account but forget to cancel App Store or Google Play subscriptions.

This can lead to continued charges; always cancel directly in the store if you subscribed there.

Missing renewal dates and receipts

Users sometimes miss the renewal date and then assume a refund is available; Listening’s refund window is 30 days from payment.

Keep receipts and note renewal dates to request refunds within the allowed period.

Not documenting contact attempts

Failing to save emails, screenshots, or confirmation messages makes disputes harder to resolve with support or payment providers.

Record all attempts to cancel and all replies from Listening or the app stores.

Comparative recap

Quick comparison table

How to choose the right route

If you paid on the web, start at app.listening.com and submit refund requests via help.listening.com.

If you used Apple or Google to subscribe, cancel in the store first and then contact Listening if you need additional help or a refund.

After cancelling

Next steps to confirm cancellation

• Check your email for a cancellation confirmation from Listening or a receipt showing the subscription status.
• Verify subscription status in the App Store or Google Play if you used a store to subscribe.
• Save confirmation screenshots and any message IDs from support interactions.

Support and useful links

• Web app: app.listening.com
• Help & refunds: help.listening.com
• Support email: [email protected]
• Apple subscriptions help: Manage subscriptions on your iPhone or iPad
• Google Play subscriptions help: Manage subscriptions on Google Play

Address

Registered address

1655 Oak St, San Francisco, California 94117, United States.

This address was obtained from WHOIS records and is the published registrant address for Listening.Io.

Notes about contacting by post

Listening does not publish a dedicated customer service mailing address on its site; support is offered primarily via email and the help site.

For legal or formal matters you may consider including the registrant address above when necessary, but start with the listed online support channels.