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Cancel LUMABOOTH
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I hereby notify you of my decision to terminate the contract relating to the Lumabooth service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Lumabooth: Easy Method
What is Lumabooth
Short description
Lumabooth is a photo-booth application used for events, supporting features like SMS/email sharing, gallery hosting (fotoShare Cloud), templates, and 360° booth setups.
How it is offered
Subscriptions are offered through multiple channels: Apple App Store (iOS/macOS), Google Play, and directly via the web (fotoShare Cloud / fotoShare.co).
How to cancel Lumabooth
Cancel via App Store (iOS / macOS)
- Open the App Store on your device and sign in with the Apple ID used to subscribe.
- Go to your Account Settings → Subscriptions, find Lumabooth, and choose Cancel Subscription.
- Note: Apple handles App Store subscriptions; you cannot end the current paid period early from Lumabooth.
Cancel via Google Play
- Open Google Play Store on the device linked to the subscription.
- Tap your profile → Payments & subscriptions → Subscriptions, select Lumabooth and Cancel.
- Help Center implication: Google Play subscriptions are managed through Google Play rather than Lumabooth support.
Cancel via Web / fotoShare Cloud (direct)
- Log in to your fotoShare Cloud account at the fotoShare site.
- Go to Subscriptions → Billing tab → Cancel Subscription Renewal.
- Direct subscriptions via fotoShare can generally be canceled at any time from the Billing area.
What happens when you cancel
Access after cancellation
If you cancel, you will typically keep access until the end of the current paid billing period.
Features such as hosting, SMS/email credits and gallery access continue until your subscription expires.
Renewal and billing
Cancellation prevents future automatic renewals; you are not billed again after the current period ends.
For App Store/Google Play, Apple or Google still control billing and renewal records.
Data and galleries
Your hosted galleries and event data may remain available until subscription expiration or in accordance with fotoShare Cloud policies.
Export or download important event photos before expiry if you need local copies.
Will I get a refund?
General refund policy
Lumabooth states that returns are not accepted for software, templates, animations, or other digital downloads.
There is a free trial available for testing before subscribing.
App Store and Google Play refunds
- If you subscribed via Apple App Store, request refunds through Apple Support (Apple manages refunds).
- If you subscribed via Google Play, request refunds through Google Play support (Google manages refunds).
Exceptions and tips
Because App Store and Google Play manage those subscriptions, Lumabooth cannot directly issue refunds for purchases made through those stores.
If you need a refund for a direct web purchase, contact fotoShare Cloud support and provide receipts and transaction details.
Lumabooth plans and pricing
Pricing overview
Prices vary by platform and local store conversions. Below are approximate monthly prices based on USD list prices and converted EUR estimates.
Notes on accuracy
Exact prices shown in Nigeria depend on App Store/Google Play local conversions and taxes; these are approximate.
| Plan | Platform | Price (approx) | Period | Features |
|---|---|---|---|---|
| Monthly Subscription | App Store (Apple) | €≈18 - 19 (converted from US$19.99) | Monthly | Unlimited events; No watermark; SMS/email sharing; fotoShare Cloud gallery hosting |
| Monthly Subscription | Direct (fotoShare.co) | €≈16 - 18 (converted from US$18) | Monthly | Same inclusions; typically slightly cheaper via direct billing |
Your consumer rights in Nigeria
Overview of local protections
Nigerian consumer protection is overseen by the Federal Competition and Consumer Protection Commission (FCCPC).
Specific rights for digital goods and refunds can vary depending on how a purchase was made and the platform used.
Cooling-off / returns
Lumabooth explicitly states "Returns are not accepted" for digital products, so a European-style 14-day cooling-off right is not provided by Lumabooth itself.
If you subscribed through Apple or Google, those platforms' refund policies govern potential returns.
Where to get help
For platform-managed purchases, contact Apple or Google support for refund requests and disputes.
For direct purchases, raise disputes with the vendor (fotoShare Cloud) and consider contacting the FCCPC for unresolved consumer rights issues.
Customer experiences
Positive highlights
- Many users find Lumabooth easy to use, fully featured and reliable for standard setups.
- Users report it is affordable and supports advanced setups such as 360° booths.
- Compared to some alternatives, Lumabooth can be simpler to run in certain event configurations.
Common problems reported
- Unreliable communication between Lumabooth and LumaShare apps: mirroring to TV or SMS sharing failures have been reported.
- Some event photos fail to upload to fotoShare; support response can be slow or unhelpful according to reports.
- Users mention UI and template alignment frustrations and printing layout issues that required manual workarounds.
What to expect from support
Support experiences are mixed: some users get quick help, others report delays or incomplete solutions.
Document issues carefully (screenshots, logs) to speed up troubleshooting with support teams.
Documentation checklist
What to gather before contacting support
- Account email used for Lumabooth / fotoShare Cloud.
- Subscription receipts: App Store or Google Play receipt, or direct invoice from fotoShare.
- Transaction ID, purchase date, and payment method details.
Technical information to include
- Device model and OS version (iOS, Android, macOS, Windows).
- Screenshots or short video of the issue, and any error messages.
- Event name/date and gallery link (if relevant) from fotoShare Cloud.
Common mistakes
Trying to cancel in the wrong place
A common error is requesting cancellation via Lumabooth in-app support when the subscription is handled by Apple or Google.
If you subscribed through App Store or Google Play, always cancel through that store's subscription settings to stop renewals.
Missing receipts or transaction IDs
Not having the receipt or transaction ID delays refunds and support responses.
Always save the email receipt from Apple/Google or the invoice from fotoShare when subscribing.
Assuming immediate termination
Some users expect immediate loss of access after canceling; typically access continues until the paid period ends.
Check your subscription expiry date so you know how long features remain available.
Comparative recap
Platform comparison
| Platform | How to cancel | Refunds handled by | Notes |
|---|---|---|---|
| App Store (iOS/macOS) | Cancel via App Store → Account → Subscriptions | Apple Support / App Store | Apple manages billing; cannot cancel current period early via Lumabooth |
| Google Play | Cancel via Google Play Store → Subscriptions | Google Play Support | Help Center implies Google Play subscriptions are managed through Google Play |
| Web / Direct (fotoShare Cloud) | Log in to fotoShare Cloud → Subscriptions → Billing → Cancel Subscription Renewal | Directly via fotoShare Cloud support | Can cancel at any time; direct billing may be slightly cheaper |
Key takeaway
Cancel where you bought the subscription. For refunds, follow the store’s refund process or contact fotoShare Cloud for direct purchases.
After cancelling
Check expiry and export data
Note your subscription expiry date and export any photos or galleries you need before access ends.
Verify email confirmations for cancellation and keep receipts for records.
Useful links
- fotoShare Cloud (login / billing)
- Manage subscriptions on Apple
- Manage subscriptions on Google Play
- Request a refund from Apple
- Request a refund from Google Play
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Company address
The company behind Lumabooth (Lumasoft) is listed at: 293 State Route 18 #123, East Brunswick, NJ, 08816, United States.
Notes about the address
This address is for Lumasoft, the developer; it may be a corporate or directory listing and not a local Nigerian office.
For billing or support issues, use the in-app support channels or the platform (App Store / Google Play / fotoShare Cloud) where you purchased the subscription.