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I hereby notify you of my decision to terminate the contract relating to the Mailchimp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Mailchimp: Easy Method
What is Mailchimp
Overview
Mailchimp is an email marketing and marketing automation platform used to create, send, and measure campaigns.
It offers tiered paid plans, pay-as-you-go credits, templates, integrations, and analytics for businesses of all sizes.
How organisations use it
Businesses use Mailchimp for newsletters, automated journeys, SMS campaigns, and e-commerce integrations like Shopify.
Billing is handled on Mailchimp’s website rather than through mobile app stores for most subscriptions.
How to cancel Mailchimp
Primary cancellation route
- Sign in at mailchimp.com.
- Go to Account & Billing → Manage my plan.
- Choose to Pause plan (suspends billing) or Delete account (permanent removal).
- Follow on-screen confirmations to complete the action.
Mobile and app notes
- The Mailchimp iOS and Android apps do not provide an in-app cancellation function.
- Even on mobile devices you must use Mailchimp’s web dashboard to pause or delete an account.
- If you see a Play Store or App Store subscription entry, cancelling there will not cancel Mailchimp billing if your subscription is managed on Mailchimp’s site.
What happens when you cancel
Access and functionality
Pausing a plan suspends billing and retains your account data and settings while limiting actions according to the paused state.
Deleting an account permanently removes data and access; this is irreversible after completion.
Renewals and billing
Pauses can typically be applied up to twice in a 12‑month period; billing is suspended during a pause.
If you delete the account, future renewals stop immediately, but past charges are governed by Mailchimp’s refund policy.
Will I get a refund?
General refund policy
Mailchimp generally does not offer refunds for Monthly Paid Marketing Plans or for unused Pay‑As‑You‑Go credits.
There are limited exceptions such as system malfunction or termination without cause; these are handled at Mailchimp’s discretion.
Trial and annual plan exceptions
- Promotional trials (for example, 14‑day trials) do not grant automatic refunds for charges already incurred.
- Annual Paid Marketing Plans have a 60‑day money‑back guarantee; to request a refund you must contact Mailchimp billing support within 60 days of purchase.
- Contact Mailchimp support via the billing pages for any refund requests: Mailchimp refund policy.
Mailchimp plans and pricing
Plan overview
Below are representative monthly plan entries and features. Final billed amounts depend on currency settings and exchange rates.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Essentials | ≈ €(USD 13 × exchange rate) + 7.5% VAT | Monthly | Includes A/B testing, custom branding, 24/7 email & chat support, starting at 500 contacts |
| Standard | ≈ €(USD 20 × exchange rate) + 7.5% VAT | Monthly | Multi-step automation, send-time optimization, dynamic content, starting at 500 contacts |
| Premium | ≈ €(USD 299 - 350 × exchange rate) + 7.5% VAT | Monthly | Enterprise features: multivariate testing, advanced segmentation, priority support, starting at 10,000 contacts |
Note: Mailchimp supports EUR billing in many cases and Nigerian users pay 7.5% VAT. Final euro amounts depend on USD base price and exchange rate at billing time.
Your consumer rights in Nigeria
Local legal context
Nigerian consumer protection law provides remedies against unfair terms and may allow cooling‑off rights in some contracts.
However, cross‑border SaaS providers often limit remedies to those in their published Terms of Use.
Practical options for Nigerian users
- Because Mailchimp bills outside app stores, you cannot rely on App Store/Play Store refund processes for web‑managed subscriptions.
- If Mailchimp’s internal remedies fail, consider escalating to local consumer authorities such as the National Consumer Protection Council or seeking legal advice.
Customer experiences
Positive feedback
- Users praise Mailchimp for ease of use, integrations (e.g., Shopify), templates, SMS features and automation.
- Some reviewers highlight helpful technical support and reliable platform performance.
Negative feedback
- Frequent complaints concern billing problems, including charges after cancellation and difficulty stopping subscriptions.
- Other issues include unclear pause terms, forced payment details for trials, and slow or unhelpful customer support responses.
Documentation checklist
Before contacting support
- Account email and username used to sign in.
- Billing receipts or invoice numbers showing charges you dispute.
- Dates and screenshots indicating cancellation or pause confirmations.
If you escalate
- Correspondence with Mailchimp support (timestamps, ticket IDs).
- Payment method statements showing debits labeled Mailchimp.
- Record of attempts to regain access (if 2FA lost) and any error messages.
Common mistakes
Relying on app store cancellation
Users often assume cancelling via the iOS App Store or Google Play will stop Mailchimp billing.
Because Mailchimp subscriptions are managed on their website, cancelling in the app store may not stop charges.
Not saving confirmation and timing issues
Some users delete an app without completing account deletion or pausing on Mailchimp’s web dashboard and later get billed.
Always save confirmation emails or screenshots showing the pause/delete action and timestamp.
Comparative recap
At-a-glance comparison
| Plan | Approx. Monthly Price (display) | Starting Contacts | Refund possibility |
|---|---|---|---|
| Essentials | ≈ €(USD 13 × exchange rate) + 7.5% VAT | 500 | No general refunds for monthly plans |
| Standard | ≈ €(USD 20 × exchange rate) + 7.5% VAT | 500 | No general refunds for monthly plans |
| Premium | ≈ €(USD 299 - 350 × exchange rate) + 7.5% VAT | 10,000 | No general refunds for monthly plans; annual plans: 60‑day money‑back |
After cancelling
Immediate steps
- Save any confirmation messages or screenshots showing the account pause or deletion.
- Monitor your bank or card statements for subsequent Mailchimp charges for at least two billing cycles.
Helpful links
- How to close an account - Mailchimp Help
- About Mailchimp for iOS
- Mailchimp refund policy
- Google Play subscriptions - support.google.com
Address
Legal notice address
For formal legal notices, Mailchimp lists a United States address in its Terms of Use.
Mailchimp contact address
Attn. Legal Department, Intuit Mailchimp, 405 N Angier Ave. NE Atlanta, Georgia 30308.
No specific Nigerian postal or local office address was found; use online support for account matters when possible.