Cancellation service #1 in Australia
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Midjourney service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Midjourney: Step-by-Step Guide
What is Midjourney
Overview
Midjourney is an AI image-generation service that creates images from text prompts. It is commonly used by designers, artists, and hobbyists to generate visuals from descriptions.
Primary use
Users subscribe to Midjourney to access GPU time for generating images via the web or integrated clients. Plans vary by monthly cost and included usage.
How to cancel Midjourney
Cancel on the web
- Go to midjourney.com/account.
- Open the Manage Subscription page and click “Cancel Plan”.
- Cancellation takes effect at the end of your current billing cycle.
- See Midjourney’s cancellation guidance: Cancellations & Refunds.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, cancel in that platform’s subscription settings.
- Refunds for purchases via those stores must be requested through the App Store or Google Play process.
- See platform guidance: Help Center - refunds via stores.
What happens when you cancel
Access until billing end
When you cancel a web subscription, the cancellation becomes effective at the end of the current billing cycle.
You retain access to the service for the remainder of that paid period.
Renewal and account status
Cancelling stops automatic renewal but does not necessarily delete your account or content.
Check your account settings and Midjourney documentation if you want to delete data or change account details.
Will I get a refund?
Refund policy for web purchases
Web purchases are eligible for a refund only if total GPU usage across the account lifetime is less than 20 GPU minutes.
If eligible, a refund option appears when you cancel. Processing may take up to about 10 business days.
Reference: Requesting a Refund.
Limits and platform differences
- There is no broad 14-day statutory right to a refund - refunds are conditional on GPU usage thresholds, not time-based rights.
- Subscriptions purchased via the App Store or Google Play follow those platform rules; refunds must be handled through those stores.
Midjourney plans and pricing
Overview of plans
Below are the approximate EUR equivalents of Midjourney’s typical monthly plans based on published USD pricing.
These are general conversions and not Nigeria-specific official Midjourney prices.
| Plan | Price (EUR approx.) | Period | Features |
|---|---|---|---|
| Basic | €6.95 (approx.) | Monthly | Approximate conversion of $10/month |
| Standard | €26.08 (approx.) | Monthly | Approximate conversion of $30/month |
| Pro | €52.15 (approx.) | Monthly | Approximate conversion of $60/month |
| Mega | €104.31 (approx.) | Monthly | Approximate conversion of $120/month |
Your consumer rights in Nigeria
Refund rights and limitations
There is no automatic 14-day statutory right to cancel Midjourney subscriptions according to the provider’s policy.
Refunds for web purchases are only available under the narrow condition of lifetime GPU usage below 20 GPU minutes.
Platform purchases and local expectations
- Subscriptions bought via App Store or Google Play follow each platform’s policies and may offer different rights.
- Reports of recurring billing issues, denied refunds, and opaque account actions mean consumers should keep clear records.
Customer experiences
Positive feedback
Some reviewers on G2 praise Midjourney for producing strong images from text, friendliness to designers, and generally helpful support.
Negative feedback
Many Trustpilot reviews report unexpected charges after cancellation, difficulty obtaining refunds, poor customer support, and occasional account bans.
Other critiques include image quality issues for some prompts, high cost, rapid credit use, and biased or stereotypical outputs for certain cultural prompts.
Documentation checklist
Essential items to collect
- Account email and username used for the subscription.
- Subscription receipt or invoice showing charge dates and amounts.
- Screenshot or record of total GPU minutes used (relevant for refund eligibility).
- Cancellation confirmation screen or email timestamp.
- Bank or card statements showing any disputed charges.
Where to use documents
- Provide receipts/screenshots when requesting refunds from Midjourney support or platform stores.
- Keep records if you need to escalate with payment providers or consumer protection bodies.
Common mistakes
Assuming automatic refunds
Many users expect a time-based (e.g., 14-day) refund right and are surprised to learn refunds are tied to GPU usage limits.
Example: cancelling within days of subscribing does not guarantee a refund unless GPU usage is under 20 minutes lifetime.
Not cancelling in the correct place
Some users cancel in the app but remain subscribed on the platform that processed the payment.
Example: if you subscribed via Google Play, cancelling only on the Midjourney website will not stop Play Store billing.
Comparative recap
At-a-glance differences
The table below compares key aspects between web purchases and store (App Store/Google Play) purchases for quick reference.
| Aspect | Web (midjourney.com) | App Store / Google Play |
|---|---|---|
| How to cancel | Manage Subscription at midjourney.com/account → “Cancel Plan” | Cancel in Apple or Google subscription settings |
| Refund eligibility | Possible if lifetime GPU usage < 20 GPU minutes; refund option shown at cancellation | Refunds processed according to App Store / Google Play policies |
| When cancellation takes effect | End of current billing cycle | Varies by platform; check store subscription page |
| Common issues reported | Denied refunds, recurring charges after cancellation reported by users | Platform disputes should be handled via Apple/Google support |
After cancelling
Immediate steps
- Save your cancellation confirmation and any on-screen receipts.
- Monitor your bank or card statement for further charges for at least one billing cycle.
Useful links and next actions
- Midjourney cancellations and refunds: Cancellations & Refunds
- Midjourney refund request information: Requesting a Refund
- Platform purchase refunds and support: contact Apple App Store or Google Play support via their apps or websites.
- Community reviews and reports: G2 reviews, Trustpilot, Rest of World on AI stereotypes.
Address
Midjourney headquarters
MidJourney
611 Gateway Blvd, Suite 120
San Francisco CA 94080-7066
United States of America
Note about local address
No Nigeria-specific postal address is provided by Midjourney in the available documentation.
If you need support from within Nigeria, use the online help pages and contact platform stores for store-based purchases.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.