Minea

Cancel MINEA online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Cancel Minea Subscription | Postclic
Minea
Raja Gabaglia, 2000
Belo Horizonte Brazil
support@minea.com
Subject: Cancellation of Minea contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Minea service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Minea
Raja Gabaglia, 2000
Belo Horizonte , Brazil
support@minea.com
REF/2025GRHS4

Cancel Minea: Easy Method

What is Minea

Overview

Minea is a product- and ads-research platform used to find trending products, analyze ad creatives, and track competitors across channels like Facebook and TikTok.

The company offers tiered subscription plans and complementary coaching programs, with support and tools aimed at e-commerce sellers and advertisers.

Main features

Key features include searchable ad libraries, product discovery filters, tracking lists, and AI-assisted search and creative tools.

Minea also runs a coaching program that includes a specific performance-based refund guarantee under defined conditions.

How to cancel Minea

Cancel via Minea website (web subscription)

  • Log in to your account at en.minea.com.
  • Go to your subscription or billing settings and choose the cancel option; Minea allows cancellation at any time on its website.
  • Follow on-screen steps to confirm cancellation and save any confirmation email or screenshot for your records.

App Store and Google Play considerations

  • Minea’s published instructions refer only to web cancellations; no separate App Store/Google Play steps are provided on Minea’s site.
  • If you subscribed through Apple or Google, cancel through those platforms (App Store or Google Play) because in-app billing is controlled by the platform.
  • If you have trouble, contact Minea support and the platform’s support for billing disputes.

What happens when you cancel

Access and renewals

Cancellation on Minea’s website stops future recurring payments; you can cancel at any time according to Minea’s site statement.

Whether you retain access until the end of the paid period may depend on the terms shown in your account; check your subscription details for confirmation.

Account data and tracking

Your saved lists, tracked products, and account data may remain linked to your account after cancellation unless Minea’s policies state otherwise.

Export or capture important data before cancelling if you need long-term access to research or tracking history.

Will I get a refund?

General refund policy

Minea states plainly: "Do you make refunds? … We do not issue refunds." See their contact page for that statement.

This "no refunds" position applies generally to web subscriptions as published by Minea.

Coaching program exceptions

  • Minea’s e-commerce coaching program includes a conditional refund guarantee if strict requirements are met.
  • Conditions include following the coaching plan for three months, testing a minimum number of products per week, meeting ad-budget and proof requirements, and failing to reach the $1,000-in-a-day target via Facebook or TikTok ads.
  • If approved, students are eligible for a full refund within 30 days of claim approval. See Minea coaching terms for details.

Minea plans and pricing

Plans summary

Plan Price (approx) Billing period Key features
Starter € approximate (based on $49/month) Monthly 10,000 credits; Meta/Facebook Ads Library; Daily Top 10 Products; Unlimited tracking lists; AliExpress Suppliers Finder; AI Magic Search; AI Creative Finder; Minea Academy; Minea Club; 24/7 customer service
Premium € approximate (based on $99/month) Monthly All Starter features plus TikTok & Pinterest Ads Library; Trending Shops and Shopify insights; Products Research for TikTok
Business € approximate (based on $399/month) Monthly All Premium features plus Success Radar (Top 100 Trending Products refreshed every 8 hours)

Notes

The official Minea website lists prices in USD only. The EUR values above are estimates based on USD-to-EUR conversion and are not official.

Check your account or the Minea site for exact USD pricing and billing currency before subscribing.

Your consumer rights in Nigeria

What Nigerian law says

Nigerian consumer protection (e.g., Federal Competition and Consumer Protection Act) requires clear disclosure of cancellation and refund policies for digital goods and services.

A "no refund" policy must be prominently disclosed before purchase and not hidden in small print under consumer-protection standards.

Practical enforcement and platform rights

  • If you subscribed through Apple or Google, those platforms offer their own cancellation and refund processes which you can use in addition to contacting Minea.
  • Coaching guarantees advertised by Minea are contractual promises; if Minea fails to honor them you may have grounds to enforce the term under contract law.
  • Keep records (screenshots, receipts, messages) to support any complaint to Minea, the platform, or Nigerian consumer authorities.

Customer experiences

Positive reviews

  • Many users praise Minea for effective product research, powerful filters, and useful ad-analysis features.
  • Customer service is often described as responsive and professional in resolving issues such as billing mistakes. See community feedback on Trustpilot.

Negative reviews

  • Some users report features are overhyped, ad libraries outdated, or the UI basic.
  • Complaints include difficulty cancelling, unexpected charges, unclear credit usage, blocked accounts with no refund, and dissatisfaction with refund handling. See user reports on Trustpilot.

Documentation checklist

Before you cancel

  • Account email and username, subscription plan name, and billing date.
  • Payment receipts, last charged amount, and screenshots of subscription page.
  • Saved confirmation of cancellation (email or screenshot) after you cancel.

If you need to dispute or claim a refund

  • Copies of Minea’s terms that show any advertised guarantees (e.g., coaching refund terms).
  • Proof you followed coaching requirements if claiming the coaching refund (ad spend receipts, product test logs, dates).
  • Record of communications with Minea support and any platform (Apple/Google) billing dispute IDs.

Common mistakes

Billing and subscription confusion

A common mistake is assuming web cancellation also cancels in-app subscriptions billed by Apple or Google.

If you subscribed via App Store or Google Play, cancel on that platform to stop future charges, then contact Minea if you need account adjustments.

Misunderstanding refund terms

Many users expect routine refunds despite Minea’s stated "We do not issue refunds" policy; this leads to frustration when refunds are denied.

Another frequent error is not meeting strict coaching refund conditions yet requesting a refund; always check and document the exact requirements first.

Comparative recap

Quick comparison

Aspect Minea (web) App Store / Google Play
Cancellation Allowed at any time via Minea website Must cancel via the platform if subscribed in-app
Refund policy "We do not issue refunds" generally; one coaching exception exists Platform-level refunds may be available through Apple/Google policies
Coaching guarantee Conditional full refund if strict requirements are met Coaching payment method and dispute process may affect how refund is handled
Pricing Listed in USD; Starter/Premium/Business tiers Platform may show local currency conversions

Takeaways

  • Cancel subscriptions where they were purchased; web and in-app billing are handled separately.
  • Do not rely on automatic refunds; document compliance with coaching terms if you intend to claim that specific refund.
  • Use records and platform dispute channels if you believe you were charged incorrectly.

After cancelling

What to monitor

Confirm you received a cancellation confirmation email or screenshot and keep it for 12 months in case of disputes.

Watch your payment method for any unexpected post-cancellation charges and raise disputes promptly with your bank or the platform.

Helpful links

Address

Company address on record

Raja Gabaglia, 2000 Belo Horizonte | Brazil

Notes about presence in Nigeria

No separate Minea entity was identified in Nigeria. If you need local assistance, contact Minea support or use platform dispute channels and Nigerian consumer protection authorities as applicable.

FAQ

To cancel your Minea subscription via the website, log in to your account at en.minea.com, go to your subscription or billing settings, select the cancel option, and follow the on-screen steps. Remember to save any confirmation email or screenshot for your records.

If you subscribed to Minea through the App Store or Google Play, you must cancel your subscription through those platforms, as in-app billing is managed by them. Check your account settings in the App Store or Google Play for cancellation options.

When you cancel your Minea subscription, you may retain access until the end of your current billing period, but this depends on the terms shown in your account. Review your subscription details for confirmation.

Minea generally does not issue refunds for subscriptions. However, if you are part of their coaching program and meet specific conditions, you may be eligible for a full refund within 30 days of approval. Always check your contract for detailed terms.

To ensure you have proof of your cancellation request, you can send your cancellation notice via registered postal mail or email, and keep a copy of your correspondence. Always check your contract or bill for the official cancellation channels.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.